Dell Precision T7400 Quick Reference Guide  - Page 32

Hardware Troubleshooter, Start, Help and Support, Fix a Problem

Page 32 highlights

D I S K E T T E R E A D F A I L U R E - The floppy disk may be defective or a cable may be loose. Replace the floppy disk and/or check for a loose cable connection. H A R D - D I S K R E A D F A I L U R E - Possible hard drive failure during hard-drive boot test (see "Contacting Dell" in your User's Guide for assistance). K E Y B O A R D F A I L U R E - Keyboard failure or the keyboard cable is loose (see "Keyboard Problems" in your User's Guide). N O B O O T D E V I C E A V A I L A B L E - The system cannot detect a bootable device or partition. • If the floppy drive is your boot device, ensure that the cables are connected and that a bootable floppy disk is in the drive. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Entering System Setup" in your User's Guide). N O T I M E R T I C K I N T E R R U P T - System board failure or a chip on the system board might be malfunctioning (see "Contacting Dell" in your User's Guide for assistance). N O N - S YS T E M D I S K O R D I S K E R R O R - Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer. N O T A B O O T D I S K E T T E - Insert a bootable floppy disk and restart your computer. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M - S.M.A.R.T error, possible HDD failure. This feature can be enabled or disabled in BIOS setup. Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. 32 Quick Reference Guide

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32
Quick Reference Guide
D
ISKETTE
READ
FAILURE
The floppy disk may be defective or a cable may be
loose. Replace the floppy disk and/or check for a loose cable connection.
H
ARD
-
DISK
READ
FAILURE
Possible hard drive failure during hard-drive boot test
(see "Contacting Dell" in your
User’s Guide
for assistance).
K
EYBOARD
FAILURE
Keyboard failure or the keyboard cable is loose (see "Keyboard
Problems" in your
User’s Guide
).
N
O
BOOT
DEVICE
AVAILABLE
The system cannot detect a bootable device or partition.
• If the floppy drive is your boot device, ensure that the cables are connected and that
a bootable floppy disk is in the drive.
• If the hard drive is your boot device, ensure that the cables are connected and that
the drive is installed properly and partitioned as a boot device.
• Enter the system setup program and ensure that the boot sequence information is
correct (see "Entering System Setup"
in your
User’s Guide
).
N
O
TIMER
TICK
INTERRUPT
System board failure or a chip on the system board
might be malfunctioning (see "Contacting Dell" in your
User’s Guide
for assistance).
N
ON
-
SYSTEM
DISK
OR
DISK
ERROR
Replace the floppy disk with one that has
a bootable operating system or remove the floppy disk from drive A and restart
the computer.
N
OT
A
BOOT
DISKETTE
Insert a bootable floppy disk and restart your computer.
NOTICE - H
ARD
D
RIVE
SELF MONITORING SYSTEM
HAS
REPORTED
THAT
A PARAMETER
HAS
EXCEEDED
ITS
NORMAL
OPERATING
RANGE
. D
ELL
RECOMMENDS
THAT
YOU
BACK
UP
YOUR
DATA
REGULARLY
. A
PARAMETER
OUT
OF
RANGE
MAY
OR
MAY
NOT
INDICATE
A
POTENTIAL
HARD
DRIVE
PROBLEM
S.M.A.R.T error,
possible HDD failure. This feature can be enabled or disabled in BIOS setup.
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is detected,
but incorrectly configured, you can use the Hardware Troubleshooter to resolve
the incompatibility.
Windows XP
:
1
Click
Start
Help and Support
.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.