Dell Precision T7400 Quick Reference Guide  - Page 38

TEST THE DRIVE - • Insert another disc to eliminate the possibility that the original drive is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K - See "Cleaning Your Computer" on page 23. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Restoring Your Operating System" in your User's Guide. R U N T H E D E L L D I A G N O S T I C S - See "Dell Diagnostics" on page 33. Optical Drive Problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the disc. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 49. Problems Writing to an Optical Drive C L O S E O T H E R P R O G R A M S - The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - Search for the keyword standby in Windows Help and Support for information on power management modes. Hard Drive Problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. 38 Quick Reference Guide