Epson BrightLink EB-760Wi Users Guide - Page 339

Solutions to Remote Control Problems If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn on one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If the remote receiver setting is off, press and hold the Menu button on the remote for at least 15 seconds to restore the default setting. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • To set the remote control so it will operate any projector, hold down the ID button and press the 0/All button. • If you lose the remote control, you can purchase another from an Epson parts distributor. Parent topic: Solving Projector or Remote Control Operation Problems Related references Remote Control Operation Related tasks Installing Batteries in the Remote Control Replacing the Remote Control Batteries Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. If you lose the remote control, you cannot enter a password. Order a new one from an Epson parts distributor. 339