Epson DS-30000 Users Guide - Page 143

Solving Problems, Product Status Messages, Solving Scanning Problems

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Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen. Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. LCD screen message RECOVERY MODE Condition/solution An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems 143

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143
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Scanning Problems
Solving Scanned Image Quality Problems
Uninstall Your Scanner Software
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages and status icons on its
LCD screen.
Note:
If the LCD screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Condition/solution
RECOVERY MODE
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Parent topic:
Solving Problems
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Turns Off Unexpectedly
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow
Parent topic:
Solving Problems