Gateway E-9220T Gateway E-9220T Server User Guide - Page 86

To repair the master boot record, Your server does not recognize a SCSI drive

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Troubleshooting Your server does not recognize a SCSI drive ■ Make sure that the SCSI controller is enabled in the BIOS Setup utility. ■ Reinstall the device driver. For more information, see Using Your System Companion CD. ■ Change the drive's SCSI address to one that is not being used by your server. For more information about SCSI device configurations, see your drive's documentation. ■ Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see the SCSI controller's documentation. ■ Reseat the drive. ■ Open your server and reseat the drive controller card. Also make sure that the controller card and power cables are connected to the drive. For more information, see "Installing PCI expansion cards" on page 47 or your controller card's documentation. ■ Make sure that the power cable and SCSI cable are attached securely to the drive cage. ■ Make sure that the last device on the SCSI cable is correctly terminated. For more information about SCSI device configurations, see the device's documentation. ■ Use a different SCSI cable. You are having problems with a SATA drive ■ For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has recognized the drive. ■ Make sure that the power cable and SATA cables are attached securely to the drive cage. ■ If the drive is not detected, try a different SATA port. ■ Try swapping SATA cables between drives to determine if the cable is defective. ■ Try listening to the drive to determine if the drive is spinning up. If not, the drive may be defective. The master boot record is corrupted ■ In a Windows network operating system, repair the master boot record using FDISK. To repair the master boot record: ■ At a DOS command prompt, type fdisk/mbr, then press ENTER. www.gateway.com 81

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www.gateway.com
Troubleshooting
Your server does not recognize a SCSI drive
■
Make sure that the SCSI controller is enabled in the BIOS Setup utility.
■
Reinstall the device driver. For more information, see
Using Your System Companion
CD
.
■
Change the drive’s SCSI address to one that is not being used by your server. For
more information about SCSI device configurations, see your drive’s
documentation.
■
Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see
the SCSI controller’s documentation.
■
Reseat the drive.
■
Open your server and reseat the drive controller card. Also make sure that the
controller card and power cables are connected to the drive. For more information,
see
“Installing PCI expansion cards” on page 47
or your controller card’s
documentation.
■
Make sure that the power cable and SCSI cable are attached securely to the drive
cage.
■
Make sure that the last device on the SCSI cable is correctly terminated. For more
information about SCSI device configurations, see the device’s documentation.
■
Use a different SCSI cable.
You are having problems with a SATA drive
■
For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the
BIOS has recognized the drive.
■
Make sure that the power cable and SATA cables are attached securely to the drive
cage.
■
If the drive is not detected, try a different SATA port.
■
Try swapping SATA cables between drives to determine if the cable is defective.
■
Try listening to the drive to determine if the drive is spinning up. If not, the drive
may be defective.
The master boot record is corrupted
■
In a Windows network operating system, repair the master boot record using FDISK.
To repair the master boot record:
■
At a DOS command prompt, type
fdisk/mbr
, then press
E
NTER
.