HTC touchpro2 WM6.5 - New Features Guide - Page 244

Performing a hard reset - display problem

Page 244 highlights

244 Managing Your Device 3. Use the stylus tip to press the RESET button located at the upper-left side of the open back panel. Your device restarts and displays the Home screen. 4. Replace the back cover and insert the stylus back into its compartment. Performing a hard reset If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain. Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset. Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

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²44
Managing Your Device
3.
Use the stylus tip to press the RESET button located at the upper-left side of
the open back panel.
Your device restarts and displays the Home screen.
4.
Replace the back cover and insert the stylus back into its compartment.
Performing a hard reset
If a normal reset does not solve a system problem, you can perform a hard (full)
reset. After a hard reset, the device is restored to its default settings—the way it
was when you first purchased it and turned it on. You will lose any programs you
installed, data you entered, and settings you customized on your device, and only
Windows Mobile® software and other pre-installed programs will remain.
Warning!
Your device will be set back to factory default settings. Make sure that any
additional installed programs and/or user data have been backed up before you
perform a hard reset.
Important
If
Encrypt files when placed on a storage card
is enabled, backup all files from
the storage card
before
using Clear Storage, hard reset, or updating the operating
system. Otherwise you will no longer be able to access the encrypted files on the
storage card. Use ActiveSync or Windows Mobile Device Center to transfer files
between your storage card and computer. After the procedure, copy your files
back to the storage card.