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HP 12000 HP 12200 Gateway Virtual Library System User Guide (BW403-10001, June - Page 172

HP Insight Remote Support software, Product Warranties, Documentation Feedback

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HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform. • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available at: http://www.hp.com/go/insightremotesupport To download the software for free, go to Software Depot: http://www.software.hp.com Select Insight Remote Support from the menu on the right. Product Warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Documentation Feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 172 Support and Other Resources

Section	Page
HP 12200 Gateway Virtual Library System User Guide	1
Contents	3
1 Introduction	11
VLS12200 Gateway Components	11
2 Hardware Installation	13
Preparing for the Installation	13
Prepare the EVA for the VLS12000 Gateway	13
Tools for Installation	13
Taking ESD Precautions	13
Grounding Methods to Prevent Electrostatic Discharge	14
Unpacking	14
Removing the Packing Materials	14
Rack Planning Resources	14
Rack Requirements	15
Rack Warnings	15
Identifying the VLS Shipping Carton Contents	15
VLS12200 Base System Shipping Carton	16
VLS12200 Expansion Kit Shipping Carton	16
Installing the VLS Node into a Rack	17
Cabling the VLS Node	18
Installing the Ethernet Switches into a Rack	19
Installing Cage Nuts and Rail Flanges	20
Attaching Rails to the Ethernet Switch 6600-24G	20
Mounting Ethernet Switch 6600-24G into the Rack	21
Cabling Ethernet Switches 6600–24G	22
3 Multi-node Setup	23
Configuring Primary Node 0	23
Configuring the Secondary Nodes 1 through 3	23
4 Storage Configuration	24
Establishing Communication Between the VLS12200 Gateway and the EVA	24
Verifying Array Zoning	24
Presenting the LUNs	24
Managing VLS12200 Gateway Capacity	26
Discovering Array LUNs	27
Deleting Array LUNs	28
Configuring Storage Pools	29
Destroying Storage Pools	30
Installing Additional Licenses	31
5 Automigration/Replication	33
Understanding Automigration Concepts	33
Echo Copy Concepts	33
Smart Copy Concepts	34
Replication Concepts	35
Tape Initialization	36
Connecting a Destination Library	36
Supported Destination Library Configurations	36
Connecting a Destination Library to the VLS12200 Gateway	37
Managing and Unmanaging a Destination Library	37
Managing a SAN Library	37
Managing a LAN/WAN Replication Library	37
Unmanaging a SAN or LAN/WAN Library	38
Echo Copy Pool Operations	39
Creating an Echo Copy Pool	40
Creating Virtual Tapes	42
Restoring from a SAN Physical Cartridge	43
Restoring from a LAN/WAN Virtual Cartridge	44
Loading Blank Media into an Echo Copy Pool	44
Loading Media into an Echo Copy Pool for Overwrite	44
Restarting a Broken Mirror	45
Viewing Cartridges in Automigration Source Libraries	45
Viewing Automigration Cartridges in the Firesafe	46
Smart Copy Pool Operations	46
Editing SMI-S Settings	46
Creating a Smart Copy Pool	46
Changing the Number of Drives in a Smart Copy Pool	47
Loading Blank Media into a Smart Copy Pool	47
Loading Media into a Smart Copy Pool for Overwrite	48
Editing Copy Pools	48
Moving a Copy Pool	48
Changing the Slot Mapping for a SAN Library	48
Changing the Slot Mapping for a LAN/WAN Library	49
Editing the SAN or LAN/WAN Policy	50
Editing the SAN or LAN/WAN Availability Windows	50
Deleting a Copy Pool	50
SAN Destination Library Operations	51
Monitoring Destination Library Status	51
Cartridge Status and Slot Details	51
Advanced Search for Slots	54
Mailslot Details	54
Copy Pool Details	54
Import/Export Pool Details	54
Tape Drive Details	54
Forcing a Replication Job	54
Placing a Library Offline or Online	55
Moving Media from One Slot to Another	55
Ejecting Media from a Slot into an Empty Mailslot	56
Ejecting Media from a Drive into an Empty Mailslot	56
Restarting Automigration/Replication Services	56
Scanning a SAN Destination Library	57
Editing the Management URL	57
Uploading SAN Destination Library or Tape Drive Firmware	57
Deploying SAN Destination Library or Tape Drive Firmware	57
Generating a SAN Destination Library Support Ticket	58
Generating a SAN Destination Library Drive Support Ticket	58
Running a SAN Destination Library Assessment Test	58
Running a SAN Destination Library Drive Assessment Test	59
LAN/WAN Destination Library Operations	59
Exporting Data to Physical tapes for Tape Initialization	59
Stopping a Tape Export	60
Importing Data from Physical Tapes for Tape Initialization	60
Forcing Non-Deduplicated Replication	60
Pausing, Resuming, and Canceling Replication Jobs	61
LAN/WAN Replication Target Operations	61
Creating a LAN/WAN Replication Target	61
Viewing the Replication Target Slot Details	63
Setting the Global LAN/WAN Replication Target Configuration	63
Editing a LAN/WAN Replication Target	63
Deleting a LAN/WAN Replication Target	64
Changing the LAN/WAN Replication Target Password	64
Clearing the Source VLS from the LAN/WAN Replication Target	64
Automigration/Replication Reporting	64
Status of all Cartridges	65
Summary of Cartridges by Status	65
Cartridge Details	66
Configuring the Cartridge Status	66
Viewing the Current Status of Jobs	66
Configuring Automigration Job Reports	67
Viewing the Job History	67
Exporting the Job History to a CSV File	68
Viewing the Job Summary	68
Configuring the GUI Displays	69
6 Deduplication	70
How It Works	70
Getting Deduplication Running on the VLS	70
Considerations	70
Installing the Deduplication Licenses	71
Configuring Deduplication Options	71
Editing the Data Protector Configuration	72
Viewing Deduplication Statistics and Reports	73
Deduplication Summary	73
Deduplication Backup Report	73
7 Operation	75
Powering on the VLS12200 System	75
Rebooting the System	75
Powering Off the System	76
8 User Interfaces	78
User Interface Requirements	78
Command View VLS	78
Window Regions	79
Opening a Command View VLS Session from a Web Browser	79
Installing the SSL Certificate into your Web Browser	80
Restarting Command View VLS	81
Closing a Command View VLS Session	81
Secure Shell and Serial User Interfaces	81
Opening a Secure Shell Session	82
Closing a Secure Shell Session	82
Opening a Serial Session	82
Closing a Serial Session	82
9 Configuration	83
Setting the Network Settings	83
Setting the Network Settings using the VLS Discovery Utility	83
Setting the Network Settings using the CLI Command Set	85
Setting the Network Settings using Command View VLS	86
Setting the User Preferences	86
Editing the Default Fibre Channel Host Port Settings	87
Managing Oversubscription	88
Enabling and Disabling Oversubscription	88
Shutdown at 98% Capacity	89
Reclaiming Storage Space	89
Managing Virtual Device LUNs	90
Default LUN Numbering	90
Operating System LUN Requirements and Restrictions	90
LUN Masking	91
LUN Mapping	91
Setting the Default LUN Mapping	91
Mapping LUNs by Device	92
Mapping LUNs by Host	93
Setting Up the Hosts	93
Dual Port Virtual Devices	95
Creating a Virtual Library	95
Editing a Virtual Library	97
Creating Tape Drives	97
Creating Cartridges	99
Destroying a Virtual Library	101
Destroying a Tape Drive	102
10 Management	103
Changing the Account Passwords	103
Managing High Availability	103
Array Dual Pathing	103
Load Balancing	103
LUN Path Failover	104
Private LAN Dual Pathing	105
Managing Cartridges	105
Accessing the Cartridge Parameters Window	105
Changing Cartridge Capacity	106
Changing Cartridge Read and Write Access	106
Moving Cartridges	106
Deleting Cartridges	107
Unloading a Cartridge from a Drive	108
Adding and Removing Barcode Templates	108
Freeing up Storage Space	109
Restarting VLS Device Emulations	109
Updating the Firmware	110
Saving Configuration Settings	111
11 Monitoring	112
Status Information in the Status Pane	112
Status Icons	112
Device Status Icon	112
Navigation Tree Icon	113
Notification Alerts	113
Command View VLS	114
E-mail Notification	114
Editing the Email Server Settings	114
Edit the Email Settings	115
SNMP Notification	116
Editing the SNMP Settings	116
SMI-S Support	117
Monitoring Storage Capacity	117
Accessing the Capacity Manager	118
Capacity Usage Views	118
System Capacity View	118
Storage Pool View	119
Viewing Additional Information about a Storage Pool	120
Viewing Additional Information about a Library	121
Viewing Additional Information about a Cartridge	122
Libraries View	123
Cartridges View	124
Performance and Storage Use Reports	125
Exporting CSV Data	125
Configuring Performance Reports and Notifications	125
Current Status Tab	125
Performance History Tab	126
SAN Health Tab and Notifications	126
Physical Capacity Notifications	126
Logical Capacity Notifications	126
Current Status	126
Performance History	127
Logical Capacity	128
Physical Capacity	128
SAN Health	129
Workload Assessment	130
Running a Workload Assessment Simulation	130
Using the Workload Assessment Templates	130
Editing the Notification Alerts	131
Replication History	131
Receiving Automated Reports	131
Clearing the Hardware Compression Faults	133
Trace Log Files	133
Viewing Trace Log Files	133
Saving a Trace Log File	133
Creating a Support Ticket	133
12 CLI Command Set	135
Commands	135
Conventions	135
CLI-only Commands	135
Connection Commands	135
Output Commands	136
VLS Commands	136
Network Settings Configuration Commands	136
Configuration Commands	137
Management Commands	142
Monitoring Commands	143
13 Component Identification	146
VLS Node Components, LEDs, and Buttons	146
Front Panel Components	146
Front Panel LEDs and Buttons	147
Rear Panel Components	147
Rear Panel LEDs and Buttons	148
System Board Components	149
Accessing the HP Systems Insight Display	150
HP Systems Insight Display and LEDs	150
HP Systems Insight Display LEDs and Internal Health LED Combinations	152
Hard Drive LEDs	153
14 Component Replacement	154
Safety Considerations	154
Preventing Electrostatic Discharge	154
Grounding Methods to Prevent Electrostatic Damage	154
Warnings and Cautions	155
Preparation Procedures	155
Extending a VLS Node from the Rack	155
Removing a VLS Node from the Rack	156
Removing the VLS Node Access Panel	156
Installing the VLS Node Access Panel	156
VLS Node Component Replacement	156
SATA Hard Drive	156
DVD-CD Drive	158
Power Supply	159
Fan Module	160
FBDIMM	161
Replacing a Primary Node	162
Replacing a Secondary Node	163
Ethernet Switch 2510–24 Replacement	163
15 Disaster Recovery	165
Recovering from Operating System Failure	165
Restoring the System with Warm Failover	165
Manually Restoring the System	165
Re-installing the VLS Licenses	166
Restoring the Configuration from a Configuration File	166
Manually Rebuilding the Virtual Library Configuration	167
Manually Recreating VLS12200 Gateway Storage Pools	167
Recovering from a Node RAID Volume Failure	167
16 Support and Other Resources	168
Related Information	168
Documents	168
Websites	168
Document Conventions and Symbols	168
Rack Stability	170
Contacting HP	170
Before you Contact HP	170
HP Contact Information	171
Subscription Service	171
Customer Self Repair	171
HP Insight Remote Support software	172
Product Warranties	172
Documentation Feedback	172
A Troubleshooting	173
VLS Common Issues	173
Automigration/Replication Issues	176
Destination library status icon	176
Replacing a library	176
Deduplication Issues	177
B Specifications	178
VLS Node	178
Ethernet Switch 2510–24 Specifications	178
Environmental Specifications	179
C Regulatory Compliance Notices	180
Regulatory Compliance Identification Numbers	180
Federal Communications Commission Notice	180
FCC rating label	180
Class A equipment	180
Class B equipment	180
Declaration of Conformity for products marked with the FCC logo, United States only	181
Modification	181
Cables	181
Canadian Notice (Avis Canadien)	181
Class A Equipment	181
Class B Equipment	181
European Union Notice	181
Japanese Notices	182
Japanese VCCI-A Notice	182
Japanese VCCI-B Notice	182
Japanese Power Cord Statement	182
Korean Notices	182
Class A Equipment	182
Class B Equipment	182
Taiwanese Notices	182
BSMI Class A Notice	182
Taiwan Battery Recycle Statement	182
Laser Compliance Notices	184
English Laser Notice	184
Dutch Laser Notice	184
French Laser Notice	184
German Laser Notice	185
Italian Laser Notice	185
Japanese Laser Notice	185
Spanish Laser Notice	186
Recycling Notices	186
English Notice	186
Bulgarian Notice	186
Czech Notice	186
Danish Notice	187
Dutch Notice	187
Estonian Notice	187
Finnish Notice	187
French Notice	187
German Notice	188
Greek Notice	188
Hungarian Notice	188
Italian Notice	188
Latvian Notice	188
Lithuanian Notice	189
Polish Notice	189
Portuguese Notice	189
Romanian Notice	189
Slovak Notice	189
Spanish Notice	190
Swedish Notice	190
Turkish Notice	190
Battery Replacement Notices	190
Dutch Battery Notice	190
French Battery Notice	191
German Battery Notice	191
Italian Battery Notice	192
Japanese Battery Notice	192
Spanish Battery Notice	193
Glossary	194

Match case Limit results 1 per page

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the

installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,

HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements

your monitoring, 24x7 to ensure maximum system availability by providing intelligent event

diagnosis, and automatic, secure submission of hardware event notifications to HP, which will

initiate a fast and accurate resolution, based on your product’s service level. Notifications may be

sent to your authorized HP Channel Partner for on-site service, if configured and available in your

country. The software is available in two variants:

•

HP Insight Remote Support Standard: This software supports server and storage devices and

is optimized for environments with 1-50 servers. Ideal for customers who can benefit from

proactive notification, but do not need proactive service delivery and integration with a

management platform.

•

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring

and proactive service support for nearly all HP servers, storage, network, and SAN

environments, plus selected non-HP servers that have a support obligation with HP. It is

integrated with HP Systems Insight Manager. A dedicated server is recommended to host both

HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at:

tp://w

.hp

.co

m/go/insi

ppo

To download the software for free, go to Software Depot:

tp://w

.hp

.co

Select

Insight Remote Support

from the menu on the right.

Product Warranties

For information about HP StorageWorks product warranties, see the warranty information website:

tp://w

.hp

.co

m/go/s

age

Documentation Feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

edoc

eedbac

k@hp

.com

. All submissions become the property of HP.

172

Support and Other Resources