HP 12000 HP 12200 Gateway Virtual Library System User Guide (BW403-10001, June - Page 58
Generating a SAN Destination Library Support Ticket, Running a SAN Destination Library Assessment Test
View all HP 12000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 58 highlights
2. From the navigation tree, select the appropriate destination library or disk drive. 3. From the task bar, select Deploy Firmware. 4. From the DEPLOY LIBRARY FIRMWARE screen firmware list, select the firmware to install. A dialog box displays to confirm the selection. 5. From the dialog box, select OK. The Destination Library Details screen displays, along with the message, "File [filename] successfully deployed." 6. Place the library online (see "Placing a Library Offline or Online" (page 55)). Generating a SAN Destination Library Support Ticket To generate a support ticket for a library: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" (page 55)). 2. From the task bar in the Destination Library Details window, select Support Ticket. A dialog box displays to confirm the selection. 3. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. Select Download Support Ticket Results File to view the command sent to the library. 4. Place the library online (see "Placing a Library Offline or Online" (page 55)). Generating a SAN Destination Library Drive Support Ticket To generate a support ticket for a drive: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" (page 55)). 2. Select the appropriate drive from the navigation tree under Destination Libraries and the library containing the drive. 3. From the task bar (in the TAPE DRIVE DETAILS window), select Support Ticket. A dialog box displays to confirm the selection. 4. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. From this screen, you can select Display results of executing the LTT command to view the command sent to the library or Download support ticket to download the actual support ticket file. 5. Select Finish. 6. Place the library online (see "Placing a Library Offline or Online" (page 55)). Running a SAN Destination Library Assessment Test To run a library assessment test: 1. Place the appropriate library offline (see "Placing a Library Offline or Online" (page 55)). 2. From the task bar (in the Destination Library Details window), select Library Assessment Test. A dialog box displays to confirm the selection. 3. From the dialog box, select OK. The Library Assessment Test Results window displays. 4. To view the results of the assessment, select Download Library Assessment Test Results. 5. Select Finish to return to the Destination Library Details window. 6. Place the library online (see "Placing a Library Offline or Online" (page 55)). 58 Automigration/Replication