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HP 6125G HP 6125-CMW520-R2105 Release Notes - Page 58

Handling software upgrade failures

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Figure 14 File transfer progress 18. When the Serial submenu appears after the file transfer is complete, enter 0 at the prompt to return to the BootWare menu. Download successfully! 17163940 bytes downloaded! Updating Basic BootWare? [Y/N] 19. Enter Y at the prompt to upgrade the basic BootWare section. Updating Basic BootWare.........Done! Updating Extend BootWare? [Y/N] 20. Enter Y at the prompt to upgrade the extended BootWare section. Updating Extend BootWare.........Done! BOOTWARE OPERATION ETHERNET SUB-MENU | Update Full BootWare | | Update Extend BootWare | | Update Basic BootWare | | Modify Ethernet Parameter | | Exit To Main Menu | Enter your choice(0-4): 21. Enter 0 in the BootWare update menu to return to the BootWare submenu. 22. Enter 0 in the BootWare submenu to return to the BootWare menu. 23. Enter 0 in the BootWare menu to reboot the switch with the new BootWare image. Handling software upgrade failures If a software upgrade fails, the system runs the old software version. 55

Section	Page
Version information	4
Version number	4
Version history	4
Hardware and software compatibility matrix	4
Upgrading restrictions and guidelines	5
Hardware feature updates	5
Software feature and command updates	5
MIB updates	6
Operation changes	6
Operation changes in 6125-CMW520-R2105	6
Operation changes in 6125-CMW520-R2103	6
Restrictions and cautions	6
Open problems and workarounds	6
List of resolved problems	7
Resolved problems in R2105	7
Problem 1	7
Problem 2	7
Resolved problems in R2103	7
Related documentation	7
Documentation set	7
Obtaining documentation	7
Contacting HP	7
Subscription service	8
Upgrading from the CLI	14
Preparing for the upgrade	14
1. Log in to the IRF fabric through Telnet or the console port (details not shown).	14
2. Perform the display irf command in any view to identify the number of IRF members, and the role and IRF member ID of each member switch.	14
3. Perform the dir command in user view to identify the free storage space of each member switch.	14
a. Identify the free Flash space of the master switch.	14
b. Identify the free Flash space of each subordinate switch, for example, switch 2.	15
4. Compare the free Flash space of each member switch with the size of the software file to be downloaded. If the space is sufficient, start the upgrade process. If not, go to the next step.	15
5. Delete obsolete files in Flash to free space:	15
a. Delete obsolete files from the Flash memory of the master switch.	15
b. Delete obsolete files from the Flash memory of the subordinate switch.	15
Downloading software to the master switch	15
Prerequisites	16
Using the switch as the FTP client	16
1. Run the FTP server program on the PC, configure an FTP username and password, specify the working directory, and copy the file newest.bin to the directory.	16
2. Perform the ftp command in user view to access the FTP server.	16
3. Enable the binary transfer mode.	16
4. Perform the get command in FTP client view to download the file from the FTP server.	16
Using the switch as the FTP server	16
1. On the IRF fabric:	16
a. Enable the FTP server.	16
b. Add a local FTP user account, set its password and access service type, and assign it to the user role network-admin for uploading files to the working directory of the server.	16
2. On the PC:	17
a. FTP to the IRF fabric.	17
b. Enable the binary file transfer mode.	17
c. Upload the file newest.bin to the root directory in the Flash memory of the master switch.	17
Using the switch as the TFTP client	17
1. Run the TFTP server program on the PC, specify the working directory, and copy the file, for example, newest.bin, to the directory.	17
2. On the IRF fabric, perform the tftp command in user view to download the file to the root directory in the Flash memory of the master switch.	17
Upgrading the BootWare	18
Upgrading the system software	19
1. Perform the copy command to copy the system software image file newest.bin from the master to the root directory of the storage media on the subordinate with the number 2. Make sure to save the system software image to the root directories of the s...	19
2. Perform the boot-loader command in user view to load the file newest.bin and specify the file as the main image file at the next reboot.	19
3. Save the current configuration in any view to prevent data loss.	19
4. Reboot the IRF fabric to complete the upgrade.	20
5. Perform the display version command in any view to verify that the new version is running (details not shown).	20
1. Perform the irf auto-update enable command to enable the automatic software upgrade function for the IRF fabric.	20
2. Perform the quit command to return to user view.	20
3. Perform the bootrom command in user view to manually upgrade the BootWare image of the master.	20
4. Perform the boot-loader command in user view to load the file newest.bin and specify the file as the main image file at the next reboot.	20
5. Save the current configuration in any view to prevent data loss.	21
6. Reboot the IRF fabric to complete the upgrade.	21
Upgrading from the BootWare menu	21
Accessing the BootWare menu	22
BootWare shortcut keys	23
Using the BASIC-BOOTWARE menu	23
1. Power on the device.	23
2. Press Ctrl + D within four seconds after the \	24
Modifying serial port parameters	24
1. Enter 1 in the BASIC-BOOTWARE menu.	24
2. Enter the number that represents the baudrate you want to choose. For example, enter 5 to set the baudrate to 115200 bps.	25
Updating the extended BootWare segment	25
Updating the entire BootWare	25
Running the primary extended BootWare segment	25
Running the backup extended BootWare segment	26
Accessing the BASIC-ASSISTANT menu	26
Performing a RAM test	26
Using the EXTEND-BOOTWARE menu	26
1. Reboot the device or run the primary or backup extended BootWare segment from the BASIC-BOOTWARE menu.	27
2. Press Ctrl + B within five seconds after the \	27
3. Press Enter at the prompt for password.	27
Running the system software	29
Upgrading system software through the console port	30
1. Enter 2 in the EXTEND-BOOTWARE menu to access the Serial submenu.	30
2. Enter 5 in the serial submenu to change the baudrate.	30
3. Enter an appropriate baudrate option. For example, enter 5 to set the baudrate to 115200 bps.	31
4. Enter 0 to return to the Serial submenu.	31
5. Choose an option from 1 to 2. For example, to upgrade the main system software image, enter 2.	31
6. On the configuration terminal, configure the communication settings and transfer the upgrade file. For more information, see \	31
7. Enter 0 in the Serial submenu to return to the EXTEND-BOOTWARE menu.	31
8. Enter 1 in the EXTEND-BOOTWARE menu to run the new system software.	31
Upgrading system software through an Ethernet port	31
1. Enter 3 in the EXTEND-BOOTWARE menu to access the Ethernet submenu.	31
2. Enter 3 in the Ethernet submenu to configure file transfer settings.	32
3. Choose an option from 1 to 2. For example, to upgrade the main system software image, enter 2.	33
4. Enter 0 in the Ethernet submenu to return to the EXTEND-BOOTWARE menu.	33
5. Enter 1 in the EXTEND-BOOTWARE menu to run the new system software.	33
Managing files	33
1. Enter 2 in the FILE CONTROL submenu.	35
2. Enter the number of the file you are working with.	35
3. Enter a number in the range of 1 to 4 to add or delete a file attribute for the file. For example, enter 3 to set the file as the backup image.	35
1. Enter 3 in the FILE CONTROL menu.	35
2. Enter the number of the file to delete. For example, enter 6 to delete config.cfg.	36
3. When the following prompt appears, enter Y.	36
Restoring the factory-default configuration	36
1. Enter 5 in the EXTEND-BOOTWARE menu.	36
2. Follow the system instruction to complete the task.	36
Starting up without loading the configuration file	37
Managing the BootWare image	37
Clearing all user privilege passwords	38
Managing storage media	38
Using the EXTEND-ASSISTANT menu	39
Formatting the file system	39
1. Press Ctrl + F while you are in the EXTEND-BOOTWARE menu.	39
2. Enter Y when the prompt for confirmation appears.	39
Disabling password recovery capability	39
Upgrading system software	41
Using TFTP through the management Ethernet port	41
1. Connect the management Ethernet port of the switch to the PC that stores the target .bin file (the IP address of the PC is required), and connect the console port of the switch to the same or another PC.	41
2. Run the TFTP server program on the PC connected to the management Ethernet port and specify the file storage directory.	41
3. Run the terminal emulation program on the PC connected to the console port. Start the switch, enter the BootWare menu (see Accessing the BootWare menu for more information).	41
4. Enter 3 in the BootWare menu to access the Ethernet submenu.	41
5. Enter 5 to configure the network settings.	42
6. Select an option in the Ethernet submenu to upgrade a system software image. For example, enter 2 to upgrade the main system software image.	42
7. Enter 0 to return to the BootWare menu or 1 to boot the system.	43
Using FTP through the management Ethernet port	43
1. Connect the management Ethernet port of the switch to the PC that stores the target .bin file (the IP address of the PC is required), and connect the console port of the switch to the same or another PC.	43
2. Run the FTP server program on the PC connected to the management Ethernet port, specify the file storage directory, and set the username and password.	43
3. Run the terminal emulation program on the PC connected to the console port. Start the switch, enter the BootWare menu (see Accessing the BootWare menu for more information).	43
4. Enter 3 in the BootWare menu to access the Ethernet submenu.	43
5. Enter 5 to configure the network settings.	43
6. Select an option in the Ethernet submenu to upgrade a system software image. For example, enter 2 to upgrade the main system software image.	44
7. Enter 0 to return to the BootWare menu or 1 to boot the system.	45
Using Xmodem through the console port	45
1. Connect the console port of the switch to the PC that stores the .bin file.	45
2. Run the terminal emulation program on the PC. Start the switch, enter the boot menu (see Accessing the BootWare menu for more information).	45
3. Enter 2 in the BootWare menu to access the Serial submenu.	45
4. Enter 3 to set the XMODEM download baudrate.	45
5. Select an appropriate baudrate for the console port. For example, enter 5 to select 115200 bps.	45
6. Set the serial port on the terminal to use the same baudrate and protocol as the console port. If you select 9600 bps as the download rate for the console port, skip this task.	46
7. Select Call > Disconnect in the HyperTerminal window to disconnect the terminal from the switch.	46
8. Select File > Properties, and in the Properties dialog box, click Configure.	46
9. Select 115200 from the Bits per second list and click OK.	46
10. Select Call > Call to reestablish the connection.	47
11. Press Enter.	47
12. Enter 0 to return to the Serial submenu.	48
13. Select option 1 or 2 to upgrade the system software. For example, enter 2 to upgrade the main system software.	48
14. Select Transfer > Send File in the HyperTerminal window.	48
15. In the dialog box that appears, click Browse to select the source file, and select Xmodem from the Protocol list.	48
16. Click Send. The following dialog box appears:	48
17. When the Serial submenu appears after the file transfer is complete, enter 0 at the prompt to return to the BootWare menu.	49
18. Enter 1 in the BootWare menu to boot the system.	49
19. If you are using a download rate other than 9600 bps, change the baudrate of the terminal to 9600 bps. If the baudrate has been set to 9600 bps, skip this step.	49
Upgrading BootWare	49
Using TFTP through the management Ethernet port	50
1. Connect the management Ethernet port of the switch to the PC that stores the target BootWare image (the IP address of the PC is required), and connect the console port of the switch to the same or another PC.	50
2. Run the TFTP server program on the PC connected to the management Ethernet port and specify the file storage directory.	50
3. Run the terminal emulation program on the PC connected to the console port. Start the switch, enter the BootWare menu (see Accessing the BootWare menu for more information).	50
4. Enter 7 in the BootWare menu to access the BootWare submenu.	50
5. Enter 4 in the BootWare submenu to enter the Ethernet submenu.	50
6. Enter 4 in the BootWare submenu to configure the network settings.	50
7. Select an option in the Ethernet submenu to upgrade a system software image. For example, enter 1 to upgrade the main system software image.	51
8. Enter Y at the prompt to upgrade the basic BootWare section.	51
9. Enter Y at the prompt to upgrade the extended BootWare section.	51
10. Enter 0 in the BootWare update menu to return to the BootWare submenu.	51
11. Enter 0 in the BootWare submenu to return to the BootWare menu.	51
12. Enter 0 in the BootWare menu to reboot the switch with the new BootWare image.	51
Using FTP through the management Ethernet port	52
1. Connect the management Ethernet port of the switch to the PC that stores the target BootWare image (the IP address of the PC is required), and connect the console port of the switch to the same or another PC.	52
2. Run the FTP server program on the PC connected to the management Ethernet port, specify the file storage directory, and set the username and password.	52
3. Run the terminal emulation program on the PC connected to the console port. Start the switch, enter the BootWare menu (see Accessing the BootWare menu for more information).	52
4. Enter 7 in the BootWare menu to access the BootWare submenu.	52
5. Enter 4 in the BootWare submenu to enter the Ethernet submenu.	52
6. Enter 4 in the BootWare submenu to configure the network settings.	52
7. Select an option in the Ethernet submenu to upgrade a system software image. For example, enter 2 to upgrade the main system software image.	53
8. Enter Y at the prompt to upgrade the basic BootWare section.	53
9. Enter Y at the prompt to upgrade the extended BootWare section.	53
10. Enter 0 in the BootWare update menu to return to the BootWare submenu.	54
11. Enter 0 in the BootWare submenu to return to the BootWare menu.	54
12. Enter 0 in the BootWare menu to reboot the switch with the new BootWare image.	54
Using Xmodem through the console port	54
1. Connect the console port of the switch to the PC that stores the target BootWare image.	54
2. Run the terminal emulation program on the PC. Start the switch to enter the boot menu (see Accessing the BootWare menu for more information).	54
3. Enter 7 in the BootWare menu to access the Operation submenu.	54
4. Enter 3 in the BootWare menu to access the Serial submenu.	54
5. Enter 4 to set the XMODEM download baudrate.	54
6. Select an appropriate baudrate for the console port. For example, enter 5 to select 115200 bps.	54
7. Set the serial port on the terminal to use the same baudrate and protocol as the console port. If you select 9600 bps as the download rate for the console port, skip this task.	55
8. Select Call > Disconnect in the HyperTerminal window to disconnect the terminal from the switch.	55
9. Select File > Properties, and in the Properties dialog box, click Configure.	55
10. Select 115200 from the Bits per second list and click OK.	55
11. Select Call > Call to reestablish the connection.	56
12. Press Enter.	56
13. Enter 0 to return to the Serial submenu.	57
14. Select an option from options 1 to 3 to upgrade a system software image. For example, enter 1 to upgrade the main system software image.	57
15. Select Transfer > Send File in the HyperTerminal window.	57
16. In the dialog box that appears, click Browse to select the source file, and select Xmodem from the Protocol list.	57
17. Click Send. The following dialog box appears:	57
18. When the Serial submenu appears after the file transfer is complete, enter 0 at the prompt to return to the BootWare menu.	58
19. Enter Y at the prompt to upgrade the basic BootWare section.	58
20. Enter Y at the prompt to upgrade the extended BootWare section.	58
21. Enter 0 in the BootWare update menu to return to the BootWare submenu.	58
22. Enter 0 in the BootWare submenu to return to the BootWare menu.	58
23. Enter 0 in the BootWare menu to reboot the switch with the new BootWare image.	58
Handling software upgrade failures	58
1. Verify that the software Feature is compatible with the switch model and the correct file is used.	59
2. Verify that the software Feature and the BootWare Feature are compatible. For software and BootWare compatibility, see the hardware and software compatibility matrix in the correct Feature notes.	59
3. Check the physical ports for a loose or incorrect connection.	59
4. If you are using the console port for file transfer, check the HyperTerminal settings (including the baudrate and data bits) for any wrong setting.	59
5. Check the file transfer settings:	59
6. Check the FTP or TFTP server for any incorrect setting.	59