HP 8550dn HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get
HP 8550dn - Color LaserJet Laser Printer Manual
UPC - 088698946428
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- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 1
8550, 8550N, 8550DN, 8550GN, 8550MFP Printer Getting Started Guide ? English - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 2
- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 3
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer Getting Started Guide - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 4
under the copyright laws. Part number: C7096-90923 First Edition: April, 2000 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 5
with an optional HP JetDirect internal print server 35 Step 10: Understanding the Software 37 Structure of the CD-ROMs 37 Installing the Software 38 Accessing the Online User Guide 39 Additional Information 40 Step 11: Windows Network Installation 41 Configuring the Printer on the Network - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 6
a printer stand, 32 MB RAM, an HP JetDirect print server (10/100 Base-TX), and an internal hard disk. HP Color LaserJet 8550DN The HP Color LaserJet 8550DN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2,000-sheet input tray, a duplexer, 64 MB RAM, an HP - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 7
HP Color LaserJet 8550MFP The HP Color LaserJet 8550MFP comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a copy module. EN Printer - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 8
optional multi-bin mailbox and tray 4) This printer requires the following: z Space around the printer, as shown above z Sturdy, level floor F (15° to 30° C) z An area with a recommended humidity range of 20% to 50% relative humidity (RH), or an allowed humidity range of 10% to 80% RH z Line voltage - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 9
printer: A Toner cartridges: black, cyan, magenta, and yellow B Power cord C Software on CD-ROM D Manuals: getting started guide (this guide) and quick reference guide; the online user guide is on a CD-ROM E Printer-shown with standard printer stand; some printer models include a 2,000-sheet input - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 10
To unpack the printer 1 Remove all external packing tape from the printer. 2 Open the lower left door and push down the green lever on the right side of the fuser. Then, remove the orange shipping notice from the fuser. 3 Open the front door. 6 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 11
(green) lever. 5 Press the white button on the lower (green) lever and swing the lever to the right. 6 Remove the packing material from inside the printer and then swing the lower (green) lever back to the left, making sure the lever clicks into place. 7 Firmly grip the handle in the center - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 12
locking wheels) are already attached, proceed to step 13. 9 Locate the five stabilizing legs that came with the printer. 10 Locate the five guides for the stabilizing legs on the bottom of tray 4-two guides at the front edge, one on the right edge, and two on the back edge. 11 Insert a stabilizing - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 13
the sides of the clips and pulling them out. CAUTION Leaving the orange clips in tray 4 can damage the tray. 16 Close all doors and input trays. By completing steps 1 through 16 above, all tape and spacers should be removed and unpacking of the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 14
rest on a level floor surface, and stabilize it by pushing the locking tabs on the printer stand's wheels to the locked position. WARNING! An unstable printer can tip over and cause injury; make sure that the printer is secured properly. 2 Plug the female end of the power cord into the connector on - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 15
it is, proceed to step 4 below; otherwise, continue with step 2. 2 Attach the end of the interface cable that is marked with one dot to the printer above the parallel connector. 3 Attach the other end of the interface cable (marked with two dots) to the connector on tray 4 that is marked with - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 16
5 Push the two cables extending from the power pack into the space between the printer and tray 4 along the back of the printer. 6 Plug the shorter of the two cables into the connector on the back left corner of the printer. 7 Plug the longer of the two cables into the connector on the back - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 17
sure that the printer is secured properly. 11 Plug the male end of the power cord into a surge protector or other grounded power source. Note If an optional output device was ordered, see the installation guide included with the output device for installation instructions. EN Step 3: Installing - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 18
with a parallel cable, see "To connect a parallel cable" later in this Step. If the printer was shipped with an optional HP JetDirect 10/100TX internal print server for 10Base-T or 100Base-TX networks, the RJ-45 (unshielded twisted pair) card is installed. Note To connect to a 10Base-T or 100Base - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 19
To connect a parallel cable To print through the parallel port, the printer requires a 25-pin male/micro 36-pin male ("C-size") parallel cable that is IEEE-1284 compliant. The cable is not included with the printer. It must be purchased separately. 1 Squeeze the clips on the micro 36-pin end of the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 20
the one included for your language, if applicable. Then configure the printer control panel to show printer messages in your language. To replace the overlay 1 Insert a thumbnail or a thin, rigid object under the edge of the overlay on the printer control panel and pull up on the overlay until it - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 21
3 Selecting the Display Language Use the printer control panel to set the printer to display printer messages and print configuration pages in a variety of supported languages. To select the printer control panel language 1 Hold down SELECT while turning the printer on (power button in). SELECT - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 22
4 Figure 5 The following parts (consumables) are included with the printer: A Imaging Drum B Black Toner Cartridge C Color Toner Cartridges: yellow, magenta, and cyan Install the consumables in the printer in this order: A Imaging Drum B Black Toner Cartridge C Color Toner Cartridges (behind the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 23
not remove this cover; it will come off when you perform step 3, below. 3 Line up the guides and push firmly to slide the new drum into the printer. The cylinder's cover will slide off as the drum enters the printer. Set the cover aside. 4 Swing the upper (blue) lever to the left. Then swing the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 24
its packaging. 2 Hold the cartridge with both hands and gently rock it several times to distribute the toner. Note Do not shake or rock the cartridge if the orange ring has been removed. CAUTION Do cartridge with the arrow at the top of the opening and slide the cartridge into the printer. 20 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 25
does not return to the left, make sure the cartridge is all the way in the printer and the orange seal was removed. Note Reset the toner levels when you replace the toner cartridges. See the user guide for more information on resetting the toner levels. EN Step 6: Installing the Consumables 21 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 26
the color toner cartridges 1 Turn the printer on (power button in). 2 Press the blue button below the clear door to turn the color toner carousel to the slot marked with a yellow sticker. Note The carousel will not rotate unless the clear door is closed, the imaging drum and black toner cartridge - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 27
with the arrow at the top of the opening and slide the cartridge into the printer. Note If the cartridge does not slide completely into the printer, make sure that the color of toner in the cartridge matches the colored sticker on the slot. 7 Place one hand on the cartridge and use the other hand - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 28
) sticker and repeat steps 3 through 9. 12 Close the front door; the printer will bring itself online within a few minutes and READY will appear on the control panel display. Note Reset the toner levels when you replace the toner cartridges. See the user guide for more information on resetting the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 29
trays: A Tray 1 (multipurpose tray) B Tray 2 (some printer models only) C Tray 3 D Tray 4 (some printer models only) These input trays contain media guides that are preset at the factory to a default media size, either letter or A4. For more information about printing on different sizes and types of - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 30
from both trays when "Step 2: Unpacking the Printer" was performed. 1 Firmly grip the handle in out until it stops. Depending on your country, input trays arrive adjusted for either A4- or lettersized media Turn the media-guide lock to the unlocked position. 3 Slide the front media guide to the size - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 31
of 20 lb. (75 g/m2) bond paper will fit in the tray. For information on loading and orienting media, see the online user guide or the quick reference guide. Note Do not fill input trays above the media-fill mark. Too much media in the input trays can cause media jams. EN Step 7: Loading the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 32
did not install an optional multi-bin mailbox. Set the media type for trays 2 and 3 in the printer control panel. For instructions, see "Step 8: Configuring Input Trays." Note Always configure the media type in the printer control panel to prevent users from printing on the wrong media type. 28 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 33
the tray when "Step 2: Unpacking the Printer" was performed. 1 Firmly grip the handle in the center of the input tray, squeeze the release lever, and otherwise, continue with step 2. 2 Adjust the front guide by pulling up on the pin (A), placing the guide into the slots on the top and bottom of the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 34
left media guide. Too much media in the tray can cause media jams. 6 Press down on all four corners of the media stack to ensure the media rests flat in the tray. 7 Close tray 4. Set the media type for tray 4 in the printer control panel. For instructions, see "Step 8: Configuring Input Trays." Note - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 35
paper; and tray 4, plain letter-sized paper. If the trays are configured correctly, when you set up a print job you can choose the media type and size in the printer driver, and the printer will automatically print from the correct input tray. Tray 1 Auto From the control panel, you can also set - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 36
the correct speed for the media type, which can result in poor print quality. To configure media type and size Follow the steps below to configure the media type. 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. 2 Press ITEM until TRAY [Number] TYPE = appears on - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 37
memory modules (DIMMs) z Control panel and printer hard disk security z Installed optional equipment (such as a tray 4 or duplexer) z Tray configuration z Network configuration z Duplex registration z Toner status z Paper status z Color settings To print a configuration page 1 Press MENU until - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 38
set up to work with the new printer. - Or If a message appears on the printer control panel, see the online user guide for more information about the message. - Or If the printer neither prints the directory list nor displays an error message on the printer control panel, check that all power cables - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 39
not appear on the JetDirect configuration page, see the troubleshooting section of the HP JetDirect Print Server Software Installation Guide. HP JetDirect 10/100TX print server If the printer contains an optional HP JetDirect 10/100TX print server, check to see that the print server was able to link - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 40
server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer off and back on and check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative. 36 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 41
Software CD-ROMs are included with this printer. The CD-ROMs are divided by language. Under each language, the files are divided by operating system. All of the software and components (including the online user guide) that are available for the specific language and operating system are included - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 42
Server Network Installation. z For Macintosh network installation instructions, see Step 13: Macintosh Network Installation. A variety of the following operating systems are also supported by this printer, but the software must be obtained from the HP Web site: z HP-UX z SunOS z Solaris To order the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 43
to help you explore the online user guide. To access the online user guide from the hard disk z Microsoft Windows 9x, Windows NT, and Windows 2000 users click Start, point to Programs, then HP LaserJet, and click the online user guide icon. z Microsoft Windows 3.1 x users locate the HP LaserJet - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 44
file management utility to locate the online user guide and then double-click the online user guide. Then locate Adobe Acrobat Reader and double-click Adobe Acrobat Reader. Additional Information Information that was not available when this guide was printed can be found in the readme file, which - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 45
printer drivers and printing software that are appropriate for the system. For Novell NetWare networks, install the software on the workstation. For Windows NT and Windows to step 4. 4 In Windows 3.1, choose Run from the File menu. - Or In Windows 9x, NT 4.0, or Windows 2000, click Start, then - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 46
guide Custom Installation Allows you to choose components To make the PCL driver the default driver, see the read8550.wri file on the CD ROM. 9 If you do not already have a port set up, choose LPT1 when prompted to choose a port for the printer. You can assign the correct port when you configure - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 47
as setting up a print queue or port. To configure the printer, see the information for this network contained in the HP JetDirect Print Server Software Installation Guide. The printer can also be configured in the printer control panel. To configure the printer in the printer control panel, see the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 48
CD-ROM drive. 2 In the Windows 3.1x Program Manager, select Run from the File menu. - Or In Windows 9x, NT 4.0, or Windows 2000, click Start then select Run. instructions on the screen. Installing the Printer Software for Network Clients Before network clients can print to the printer, the printers - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 49
The drivers will be installed from the server when you connect to a network printer (later in this section). z For a custom installation on a Windows -peer networks in the HP JetDirect Print Server Software Installation Guide. Connecting Network Clients to the Printer After installing the software - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 50
Note To connect workstations to the print server Connect the printer drivers to the printer on the proper port. z In Windows 3.1, double-click Printers in the Control Panel, then select Connect to connect the printer driver to the network. If the network port is not visible in the Ports list, then - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 51
Select Other and highlight HP JetDirect Port by clicking it. This opens the Add HP JetDirect Port Wizard. 9 Follow the instructions in Add HP JetDirect Port Wizard for TCP/IP printer or IPX/SPX printer. For more information, see the HP JetDirect Print Server Software Installation Guide. EN Step 11 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 52
with Service Pak or later of the OS/2 operating system). To install a driver if a printer was NOT selected during the OS/2 installation 1 Double-click the Templates Folder in the OS/2 system folder. 2 Using the right mouse button, drag the Printer template to the desktop. The Create a Printer window - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 53
the D drive and that you are installing the English driver.) For , type: PCL or PS. 9 Click Refresh. Printer drivers appear in the window. 10 Select the HP Color LaserJet 8550 driver. 11 Click Install. To install a driver if the printer was selected during the OS/2 installation 1 Right-click - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 54
Network Installation Installing the Macintosh Printer Software The Macintosh printer driver for this printer supports system version 7.0 or later. above. 8 In Chooser, select HP Color LaserJet 8550. (For instructions, see Connecting Network Clients to the Printer later in this section.) 50 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 55
are using a print spooler or if the automatic setup is unsuccessful, follow the directions below to configure the printer driver manually. To connect to the printer automatically 1 From the Apple menu, select Chooser. 2 From the list of icons along the left side of Chooser, click HP LaserJet. 3 In - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 56
. The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from the Macintosh system. HP recommends that only system administrators use the printer configuration capabilities of this utility. If the printer is to be serviced by a print spooler, set - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 57
Network Clients Before a client can print to the printer, the printer software must be installed on the Printer Software for Network Clients The installation procedures are the same for an administrator or a client workstation. Follow the instructions detailed in Installing the Macintosh Printer - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 58
connection. The HP JetDirect internal print server might be improperly installed. Reinstall the print server. There might be a network problem. See the HP JetDirect Print Server Software Installation Guide. Also, see Step 4: Connecting the Printer to the Network about how to add 50-Ohm terminators - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 59
of several locations. Clear all jams according to instructions in the quick reference guide. Turn the printer off, then back on. If the message does not clear, see the online user guide for more information. For more printer control panel messages and troubleshooting solutions, see the online user - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 60
56 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 61
EN Troubleshooting Checklist 57 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 62
58 EN - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 63
- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Get - Page 64
Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper Copyright© 2000 Hewlett-Packard Company Printed in USA 04/00 Manual Part No. C7096-90923 *C7096-90923* *C7096-90923* C7096-90923
English
8550, 8550N, 8550DN, 8550GN,
8550MFP Printer
Getting Started Guide