HP Color Copier 210Lx HP Color Copier Model 210/210LX - (English) User Guide
HP Color Copier 210Lx Manual
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- HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 1
® Color Copier 210/210LX Users Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 2
of deposit • Copyrighted works Hewlett-Packard Company San Diego Printer Division 16399 W. Bernardo Drive San Diego, CA 92127-1899 U.S.A. Owner's Information Please complete the following for future reference. HP Color Copier 210: ______ HP Color Copier 210LX: ______ Serial Number: Date - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 3
User's Guide HP Color Copier 210/210LX - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 4
! where it is necessary for you to refer to the manual in order to understand a hazard. If present, this symbol is placed on the copier within the area where hazardous voltage is present. Only trained service persons should perform work in this area. If present, this symbol is placed on the - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 5
...1-3 Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX 1-4 Unpack Your HP Color Copier 210 ...1-4 Attach the Front-Panel Overlay ...1-6 Unlock the Scanner ...1-7 Load the Print Cartridges ...1-8 Load the Paper ...1-10 Check the paper-width selector ...1-10 Check the output tray - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 6
Paper in the Automatic Document Feeder 6-23 Maintenance ...6-24 Cleaning the exterior case ...6-24 Cleaning the copy glass ...6-24 Cleaning inside the printer area ...6-25 Cleaning under the copy glass ...6-26 Reassembling the copier ...6-28 Getting Help ...6-29 HP Support Services ...6-29 HP - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 7
...6-32 Calling elsewhere in the world ...6-32 Returning Your HP Color Copier 210 for Service ...6-33 Prepare your HP Color Copier 210 for shipment ...6-34 Ordering accessories and supplies ...6-35 Chapter 7 Hewlett-Packard Limited Warranty Extent of Limited Warranty ...7-1 Limitations of Warranty - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 8
The HP Color Copiers 210 and 210LX produce high-quality, color and black-and-white copies on a variety of paper types and sizes: 3 Letter-sized paper 3 A4 (European standard) 3 Legal-sized paper 3 Plain paper 3 Inkjet paper 3 Glossy paper 3 Transparencies for overhead display This user's guide will - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 9
release button Features Your HP Color Copier 210 provides: 3 Professional-quality color and black-and-white copies. 3 A simple, easy-to-use control panel. 3 A port (on the back of the copier) to connect an optional copy access controller. 3 In addition, the Color Copier 210LX includes an automatic - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 10
and needs to be on a sturdy surface. 3 Be sure a grounded outlet is nearby and easily accessible. WARNING Do not lift the HP Color Copier 210 by yourself. The box weighs 70 lbs (32 kgs) (210LX: 85 lbs (39 kgs)) and requires at least two people to lift it. HP Color Copier 210/210LX User's Guide 1-3 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 11
a copy access controller, refer to Chapter 5, "Copy Access Controllers," for installation instructions. 1 Unpack Your HP Color Copier 210 WARNING Do not lift the HP Color Copier 210 by yourself. The box weighs 70 lbs (32 kgs) (210LX: 85 lbs (39 kgs)) and requires at least two people to lift it - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 12
you purchased your HP Color Copier 210. HP Color Copier 210 HP Color Copier 210LX with automatic document feeder attached front-panel overlay (has text on it) power cord four color print cartridges help card and user's guide automatic document feeder HP Color Copier 210/210LX User's Guide 1-5 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 13
with the front-panel buttons. 2 Press down firmly on the outside ends, and then on the middle to snap the overlay into place. Reduce/ Enlarge Paper Type Lighter/ Darker Color Intensity - + Select/ Resume Black/ White Menu Best Normal Fast Clear/ Stop - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 14
Leave the scanner unlocked unless you need to move your HP Color Copier 210. Locking the scanner protects it during moving. (Refer to "Returning your HP Color Copier 210 for Service," in Chapter 6, for locking instructions.) 3 Leave the copier lid open. HP Color Copier 210/210LX User's Guide 1-7 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 15
to Chapter 2, "Using Print Cartridges and Different Paper Types," for help in installing print cartridges in the proper color sequence. CAUTION Hold the cartridge by the black areas only. The color of the ink in the print cartridge must match the color of the dot above the cartridge stall. 1 If you - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 16
illustration shows the yellow cartridge being installed: 5 Snap the print cartridge toward the back of the copier (until the cartridge can go no further). 6 When all four print cartridges are securely in place, close the lid of your HP Color Copier 210. HP Color Copier 210/210LX User's Guide 1-9 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 17
and right sides of the bottom of the output tray are securely inside the slots on the top of the lower tray. If the output paper tray is loose, set the left and right notches into the slots and press down gently. 1-10 Getting Started - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 18
the paper-length adjuster from the lower tray until it comes to a stop. 2 Insert up to a ¾-inch (19 mm) stack of paper into the lower tray, print side down, until it stops. 3 Push in the paper-length adjuster until the paper is fully inserted in the tray. HP Color Copier 210/210LX User's Guide 1-11 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 19
the Optional Automatic Document Feeder If you have an HP Color Copier 210LX with the 40-sheet automatic document feeder, or if you have purchased the automatic document feeder separately, install it next. CAUTION Make sure the copier is turned off before installing the automatic document feeder - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 20
3 Make sure that the automatic document feeder is securely in place. 4 Plug in the automatic document feeder. HP Color Copier 210/210LX User's Guide 1-13 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 21
the plug on your power cord doesn't look familiar, contact your dealer or local HP Sales and Support Office. WARNING In case of emergencies, be sure that the plug in the outlet is readily accessible. Power is present in the copier even if the switch is off. To completely shut off power, you must - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 22
to Step 3 to for instructions on unlocking the scanner. s If the message Remove and check xxxx cartridge. appears (where xxxx is a color), verify that the print cartridges are snapped all the way back in their stalls. Return to Step 4 for instructions. HP Color Copier 210/210LX User's Guide 1-15 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 23
-Panel Language and Default Paper Size The copier is initially set to English and to Letter-sized paper (8.5 by 11 in.). To change the language displayed on the front panel and the default paper size, follow these steps: 1 While holding down the Select/Resume button, press the Color Intensity button - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 24
reads Auto Doc Feed: No, return to Step 8 of the Ten Easy Steps to Set Up Your Copier, and verify that you plugged in the automatic document feeder properly.) 5 To verify proper functioning of your HP Color Copier 210, make a copy of the self-test page. HP Color Copier 210/210LX User's Guide 1-17 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 25
Product Registration Please help us serve you better by filling out the product registration form enclosed with your product. 1-18 Getting Started - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 26
1850 pages per set of color cartridges at 15% density 3 275 pages per set of color cartridges at 80% density Remember, you must remove the protective tape from each print cartridge and the print cartridge must be snapped fully down and forward in its stall. HP Color Copier 210/210LX User's Guide 2-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 27
. Color of ink in cartridge Ink level will look like this when cartridge is full (all green). Ink-level indicator Ink level will look like this when cartridge is low or empty (all black). Ink level (green area) will decrease as ink is dispensed. Out-of-ink sensing When the HP Color Copier 210 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 28
paper print-side down and letterhead first in the lower tray. Copying on the correct side will make a significant difference in quality with most paper types. IMPORTANT Do not load mixed sizes of paper in the lower tray. This could cause a jam in the copier. HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 29
-part forms. 3 Inkjet or glossy paper other than HP Bright White Inkjet, Premium Inkjet, or Premium Glossy Paper. 3 Transparency film other than HP PremiumTransparency Film. 3 Any size paper other than Letter, Legal, or A4. 3 Label stock or envelopes. 2-4 Using Print Cartridges and Different Paper - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 30
paper tray, press Select/Resume: Paper Copier paper or letterhead HP Bright White Inkjet Paper HP Premium Inkjet Paper HP Premium Glossy Papers HP PremiumTransparency Film Paper Type Setting Plain Paper Plain Paper Premium Inkjet Glossy Paper Transparency HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 31
. (If necessary, place the glossy sheets on top of plain paper in the paper tray.) Copying on HP Premium Transparency Film HP Premium Transparency Film has a white strip at the top of each sheet. Optical sensors in the copier use this strip to determine that transparency film is loaded. IMPORTANT - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 32
the two green borders. 2 Press the Plus (+) and Minus (-) buttons until the number of copies you want to make is displayed on the front panel. HP Color Copier 210/210LX User's Guide 3-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 33
copying: 3 Black/White for black and white documents 3 Color for color documents Copier Front Panel The rest of this chapter covers the buttons and menu items on the copier front panel. Reduce/ Enlarge Paper Type Lighter/ Darker Color Intensity - + Select/ Resume Black/ White Menu Best Normal - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 34
the default-for example, if you use Best rather than Normal-you can establish that setting as the default for your copier. For details, refer to the "Setting Defaults" section later in this chapter. NOTE The default setting is indicated by a black dot (q). HP Color Copier 210/210LX User's Guide 3-3 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 35
Reduce or Enlarge Copies The HP Color Copier 210 contains predefined settings for reducing and enlarging copies. Using a pre-scan of the item on the glass and automatically sizes it to fit the current copy paper size. The pre-scan makes Auto Fit a bit slower than the standard copy procedure, but it - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 36
as the default. For example, you can change Lighter/Darker to a lighter setting. For details, refer to the "Setting Defaults" section later in this chapter. HP Color Copier 210/210LX User's Guide 3-5 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 37
use a setting on the front panel other than the default, you can establish that setting as the default. For example, you can change the Color Intensity default to a more vivid setting. For details, refer to the "Setting Defaults" section later in this chapter. The default setting is indicated by - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 38
want appears in the front panel display, press the Select/Resume button to confirm your selection. The paper size you select must correspond to the size of the paper in the lower tray. NOTE To cancel without making a selection, press the Clear/Stop button. HP Color Copier 210/210LX User's Guide 3-7 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 39
to cycle between o (off ) and q (on). 2 To confirm your selection, press Select/Resume. ELC (Enhance Light Colors) Use ELC (Enhance Light Colors) to copy very pale colors. Turn on ELC if very pale colors are printing as white. 1 With ELC displayed on the front panel display, use the Plus (+) and - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 40
, press Select/Resume. Returned to factory defaults is displayed. Copy Controllers This menu setting is used only if you have a copy access controller for your HP Color Copier 210. Refer to Chapter 5, "Copy Access Controllers," for information. HP Color Copier 210/210LX User's Guide 3-9 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 41
3-10 Copying - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 42
legal-sized paper. NOTE To prevent paper jams, use plain and inkjet paper only. Do not feed glossy paper, transparencies, labels, or envelopes. For complete instructions on installing the automatic document feeder, refer to Chapter 1, "Getting Started." HP Color Copier 210/210LX User's Guide 4-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 43
Automatic Document Feeder You can feed up to 40 sheets of paper at a time. 1 If it is not already on, turn on the HP Color Copier 210 using the switch located on the lower-right side toward the front of the copier. 2 Adjust the paper size selector: letter, A4, or legal. 3 Insert the originals faceup - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 44
If paper jams in the automatic document feeder, follow these steps: 1 Raise the automatic document feeder cover. 2 Gently remove the paper. 3 Close the automatic document feeder cover by pressing it in the center (as opposed to one side). It clicks into place. HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 45
4-4 Automatic Document Feeder - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 46
color pages copied. Consult your copy access controller documentation for instructions on using your copy controller. Make sure that your copy controller supplier provides you with the specific cable to connect your copy controller to an HP Color Copier 210. HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 47
Installing a Copy Controller 1 Turn off the HP Color Copier 210. 2 Plug the copy controller into the port in the back of the HP Color Copier 210. 3 Turn on the copy controller and then the HP Color Copier 210. 4 Press the menu button untilCopy Controlleris displayed on the front panel display. - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 48
closed. 3 Check the front-panel display for messages telling you to take a specific action (for example, Out of Paper). NOTE If the display is in a language you do not understand, refer to "Set the Front Panel Language and Default Paper Size" in Chapter 1. HP Color Copier 210/210LX User's Guide 6-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 49
error message instructing you to remove and check a cartridge. After you fix this problem, close the lid and press either the Black/ White or Color Start button. (Refer to "Load the Print Cartridges" in Chapter 1.) If the indicated problem is with the loaded paper... 3 Push the paper-length adjuster - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 50
with pictures. Print cartridge is running out of ink. Replace print cartridge. (You might be able to copy some more pages. Press Select/Resume to continue.) After pressing the blue button to open the machine, the lid was not closed securely. Close lid. HP Color Copier 210/210LX User's Guide 6-3 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 51
Message Can't Copy. The paper size loaded does not match the paper size selected. No Cartridge. Insert [black or color] cartridge. Scanner bulb failing. Possible cause Solution Copy controller problem. Refer to Chapter 5 for details. The paper currently loaded in the copier does not match the - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 52
Menu button until Self Test Page appears on the display. Press the Select/ Resume button to print the self-test page. If any of the colored bars are missing (cyan, magenta, yellow, or black), the appropriate print cartridge must be replaced. HP Color Copier 210/210LX User's Guide 6-5 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 53
button until Auto Fit appears. Press Start Copy. Copy again and be sure not to lift or press down on the document cover. Set the paper-width selector on the paper tray toward the front of the tray (for A4-sized paper). Refer to Chapter 1 for these instructions. 6-6 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 54
Possible Causes Color intensity is too high. Solutions Press the Color Intensity button. Press the Minus (-) button to minimize the color intensity and make your copy more pale. The dot moves to the left. Press Select/Resume to confirm your selection. HP Color Copier 210/210LX User's Guide 6-7 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 55
down to allow the ink to dry. You turned off the HP Color Copier 210 when you were not using it. The scanner bulb shuts off if it remains idle for 12 hours. It must warm up the first time it is used. To shorten the warm-up time, leave the product turned on. 6-8 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 56
Color Start Copy button to make a copy. If Scanner bulb failing appears on the front panel display, the lamp needs to be replaced. Refer to the section "HP Customer Support," later in this chapter, for information on getting customer service Copy button. HP Color Copier 210/210LX User's Guide 6-9 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 57
the Minus (-) button to minimize the color intensity and make your copy more pale. The dot moves to the left. Press the Select/Resume button, and then press the appropriate Start Copy button. You might be using the wrong paper. Use paper supported and recommended by HP. You might be copying on the - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 58
to print the self test page. If any of the colored bars are missing (cyan, magenta, yellow, or black), the appropriate print cartridge must be replaced. If the page streaks or white lines appear Quality button until the light is next to Normal or Best. HP Color Copier 210/210LX User's Guide 6-11 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 59
Follow the cartridge clearing instructions later in this chapter. Image density and paper quality contribute to banding. Banding might also indicate that the print cartridge ink is getting low. Banding can sometimes be improved by setting Best quality on the front panel. 6-12 Troubleshooting and - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 60
missing (cyan, magenta, yellow, or black), the appropriate print cartridge must be replaced. If streaks or white lines appear in any of the colored bars, the cartridges need to be cleared. Follow the cartridge clearing instructions later in this chapter. HP Color Copier 210/210LX User's Guide 6-13 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 61
. Refer to "HP Support Services" later in this chapter for more information. Press and hold down the Reduce/Enlarge button and then press the Plus (+) or Minus (-) buttons until the specific percentage appears. Press the Select/Resume button. Press the Menu button until Copy Paper Size appears on - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 62
with toner. Toner can damage the copier. Do not use paper that has been preprinted with toner. (Toner is used in devices such as laser printers and copiers.) If you want to use preprinted forms or letterhead, be sure they are preprinted with ink. HP Color Copier 210/210LX User's Guide 6-15 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 63
cause streaks or faded colors to appear in your print job. Try reseating each cartridge to ensure good electrical connection between the print cartridges and copier, and then print the self test page. (See Chapter 1, "Getting Started," for instructions.) Air bubbles or paper dust can occasionally - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 64
If streaks appear in the same area of all four bars, faulty print cartridge circuitry might exist in just one print cartridge. Printing a self test page with one print cartridge at a time can isolate the bad print cartridge (which should then be replaced). HP Color Copier 210/210LX User's Guide 6-17 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 65
3 Open the lid by firmly pressing the blue button on the right side of the machine. 4 Slide the cartridge selector to the print cartridge you want to clear. 6-18 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 66
parts of the cartridge). Reseat the print cartridge and repeat steps 4 and 5 above. Turn on the machine and print a self-test page to check the results. If streaks still appear, have your copier serviced. Refer to the "Getting Help" section in this chapter. HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 67
the pinch rollers, making it easier to clear a paper jam.) 2 Remove the output tray and try to pull out the jammed paper. If paper is still jammed, reinsert the output tray (matching the notches to the slots on the top of the paper tray) and go to the next step. 6-20 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 68
jammed paper can be removed without bending any of the metal parts, then remove the paper. If you cannot remove the paper, go to the next step. CAUTION Do not forcefully pull the paper; you might damage the paper-loading mechanism. 4 Open the rear panel. HP Color Copier 210/210LX User's Guide 6-21 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 69
paper. (Never use tools to remove jammed paper.) Be sure to take hold of the jammed paper only; the heater guard is thin and flexible and can easily be damaged. 6 Carefully remove the jammed paper from the back of the copier. 7 Replace the paper plug. 8 Close the rear panel. 6-22 Troubleshooting - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 70
the Automatic Document Feeder If you experience a paper jam in the automatic document feeder, follow these steps: 1 Raise the automatic document feeder cover. 2 Gently remove the paper. 3 Close the automatic document feeder cover. (It clicks into place.) HP Color Copier 210/210LX User's Guide 6-23 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 71
machine is off, power is still being applied and electric shock could occur. 1 Turn off the HP Color Copier 210 and raise the document cover. 2 Clean the glass with a soft cloth or sponge moistened with sufficiently, use isopropyl alcohol as a cleaning agent. 6-24 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 72
be on the copy glass.) 2 When the copier has taken a piece of paper and you hear the print cartridge carriage start to move, turn off the power. machine. (The paper will be ejected automatically.) 7 Print the self test page to clean up any residual ink. HP Color Copier 210/210LX User's Guide 6-25 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 73
care when removing and reassembling the copyboard so you do not damage the glass. 1 Turn off the HP Color Copier 210. 2 Remove the document cover or automatic document feeder. 3 Using a screwdriver or a coin, each screw and place each one with the screw caps. 6-26 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 74
sides of the copyboard (front and back) and carefully lift it off. 7 Refer to "Cleaning the copy glass" earlier in this chapter for glass-cleaning instructions.Then reassemble the machine. HP Color Copier 210/210LX User's Guide 6-27 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 75
Reassembling the copier CAUTION Use care when reinstalling the copyboard so you do not damage the glass. 1 Carefully lower the copyboard onto the a coin to slightly twist each of the screw caps clockwise. 5 Replace the document cover or automatic document feeder. 6-28 Troubleshooting and Maintenance - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 76
Getting Help Hewlett-Packard has support services available to help you in case you have a problem with your HP Color Copier 210 copier. Before you call for customer support, make sure you do the following: 1 Review this chapter. 2 Print the self-test page and save it in case you need to speak with - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 77
. You can also call (900) 555-1500 ($2.50 per minute) from 7 a.m. to 6 p.m. MST and Saturdays from 9 a.m. to 3 p.m. MST. Charges begin only when you connect with a support technician. (Prices are subject to change without notice.) HP Color Copier 210/210LX User's Guide 6-31 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 78
Calling in Europe You can call the support center in the following countries: 3 Europe (English): 44 171 512 5202 Zealand Call (03) 272-8000 in Australia or (09) 356 6640 in New Zealand. This service is free for 12 months from the date of original purchase; however, your standard long-distance phone - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 79
returning your HP Color Copier 210 for service: 1 Use the troubleshooting instructions to make certain the problem is in your HP Color Copier 210 product and is not the result of configuration problems or inappropriate settings. If possible, identify the defective function. 2 If repair is required - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 80
all print cartridges. CAUTION Printcartridgesthatremaininsidecancausedamage. 4 To minimize shipment damage to the HP Color Copier 210, lock the scanner by sliding the scanner lock under the left side of the lid to the locked position. 5 Turn off the HP Color Copier 210. 6-34 Troubleshooting and - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 81
, Letter (50 sheets, 8.5 by 11 in.) (20 sheets, 8.5 by 11 in.) HP Premium Transparency Film, A4 (50 sheets, 210 by 297 mm) (20 sheets, 210 by 297 mm) C5305A 51645A 51640C 51640M 51640Y 51634Y 51634Z C3836A C3833A C3837A C3831A C3834A C3828A C3835A C3832A HP Color Copier 210/210LX User's Guide 6-35 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 82
Supplies/Accessories Customer Replaceable Parts Call for service before ordering any of these parts. Copier Wiper Frame Assembly Complete Document Cover Document Cover Inside Foam Document Cover Hinge Assembly Output Paper Tray Assembly Color Copier 210 Shipping Package ADF Top Cover Assembly ADF - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 83
in this User's Guide. Those conditions and limitations include: (a) For software products, the warranty applies only to the media upon which the product is recorded; and (b) HP does not warrant the operation of any product to be uninterrupted or error free. HP Color Copier 210/210LX User's Guide 7-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 84
HP support contract with the customer; print cartridge includes both toner cartridges and print cartridges. However, if copier/printer failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the copier - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 85
price). If the customer transports a product from the country of initial purchase without having paid HP international prices, any remaining warranty covers parts and labor only and applies only if the product is returned to the country of initial purchase. HP Color Copier 210/210LX User's Guide - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 86
taxes for any part that HP asks to be returned. For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier 210. If a customer unit needs to be returned to HP for repair, HP will expedite the - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 87
Draft mode: 10 pages per minute Normal mode: 9 pages per minute Best mode: 6 pages per minute Color Copy Speed (letter-sized: mixed text and graphics) Draft mode: 8 pages per minute Normal mode: 3 non-condensing Non-operating ranges -40°-70°C (-104°-140°F) HP Color Copier 210/210LX User's Guide 8-1 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 88
with the instructions, any cause Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 89
Hewlett-Packard Singapore Pte. Ltd, 1 Clementi Loop #401/12, Margatio Districentre, ClementiWest Distripart, Singapore 129808, Republic of Singapore declares, that the product, HP Color Copier 210/210LX, model number C5302A KV Power Line FCC Part 15 - Class B HP Color Copier 210/210LX User's Guide 8-3 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 90
8-4 Technical Information - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 91
36 pages per set 2-1 problems 6-16-6-18 troubleshooting 6-2 case, cleaning 6-24 cleaning copier 6-24-6-30 print cartridges 6-16-6-18 clearing settings 3-6, 3-9 color incorrect 6-7 ink 2-2 intensity 1-17, 3-6, 6-7, 6-9 self test page 1-17 streaks 1-17 CompuServe support 6-32 controllers, copy access - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 92
6-30-6-34 HP support services 6-30-6-34 humidity 1-3 I incorrect color 6-7 initialization 1-15 ink cartridges alignment 1-15, 3-7 cleaning 6-16-6-18 color or 2-2 ink level 2-2 loading 1-8-1-9 messages 6-3, 6-4 ordering 6-36 pages per set 2-1 problems 6-16-6-18 troubleshooting 6-2 InkJet paper 1-17 - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 93
support 6-31 temperature 1-3 test 1-17, 3-7 Text Enhancement (TE) 3-8 toner 2-3 torn paper 6-15 transparency film 1-17, 2-4, 2-6 tray output 1-10 paper 2-4 troubleshooting 6-1. See also messages; problems; specific problems U unlocking scanner 1-7, 1-15, 6-3 unpacking copier 1-4-1-5 upgrades - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 94
I-4 Index - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 95
HP Color Copier 210/210LX Reduce/ paper size setting and maintenance tasks. Self Test Page Align Cartridges Copy Paper Size TE (Text Enhancement) ELC (Enhance Light Colors Paper Type Make a selection and press Select/Resume. Plain Paper Premium InkJet Glossy Paper Transparency Color Intensity - HP Color Copier 210Lx | HP Color Copier Model 210/210LX - (English) User Guide - Page 96
Change Print Cartridges HP Color Copier 210/210LX 1. Press blue button (hard) on the right side of the copier to open the top of the machine. Load Paper 2. Remove old cartridge. 3. Insert new cartridge. 1. Slide the paper width and length adjusters to their outermost positions. 2. Insert up to
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User±s Guide
Color Copier 210/210LX