HP Color LaserJet Enterprise CM4540 Service Manual - Page 524

10.0X.90 Replace Description The product displays this error when there is a toner replenishment malfunction for a specific print cartridge. Recommended action 1. Open the front door. 2. Remove the old print cartridge. 3. Remove the orange cover and install the new cartridge. CAUTION: Do not touch the shiny green drum. 4. Close the front door. 10.0X.Y0 Supply memory error Event log error message 10.0X.Y0 Description The product is unable to read the print cartridge data. The print cartridge is present but defective. When this error occurs, a question mark appears on the gas gauge of the supply or supplies with the error. If multiple supplies have this error, a 10.0X.Y0 error for the first supply detected with the error will be shown. After the user resolves the error that corresponds to the first supply, another 10.0X.Y0 error displays for the next supply. This continues for all supplies memory errors. Memory error ◦ 10.00.00 (event code): Black print cartridge ◦ 10.01.00 (event code): Cyan print cartridge ◦ 10.02.00 (event code): Magenta print cartridge ◦ 10.03.00 (event code): Yellow print cartridge E-label missing ◦ 10.00.10 (event code): Black print cartridge ◦ 10.01.10 (event code): Cyan print cartridge ◦ 10.02.10 (event code): Magenta print cartridge ◦ 10.03.10 (event code): Yellow print cartridge 472 Chapter 3 Solve problems ENWW