| Section |
Page |
| Theory of operation |
53 |
| Basic operation |
54 |
| Sequence of operation |
56 |
| Engine-control system |
57 |
| DC controller |
58 |
| Solenoids |
58 |
| Clutches |
59 |
| Switches |
59 |
| Sensors |
60 |
| Motors |
61 |
| Fans |
62 |
| High-voltage power supply |
64 |
| Low-voltage power supply |
66 |
| Overcurrent/overvoltage protection |
67 |
| Safety |
67 |
| Voltage detection |
67 |
| Sleep (powersave) mode |
67 |
| Low-voltage power supply failure |
68 |
| Fuser control |
68 |
| Fuser temperature control |
69 |
| Fuser sleeve temperature protection |
69 |
| Failure detection |
71 |
| Fuser unit identification |
71 |
| Fuser unit life detection |
72 |
| Laser/scanner system |
73 |
| Laser/scanner failure |
74 |
| Protective-glass cleaners |
74 |
| Image-formation system |
76 |
| Image-formation process |
78 |
| Step 1: Pre-exposure |
79 |
| Step 2: Primary charging |
79 |
| Step 3: Laser-beam exposure |
80 |
| Step 4: Development |
80 |
| Step 5: Primary transfer |
81 |
| Step 6: Secondary transfer |
81 |
| Step 7: Separation |
82 |
| Step 8: Fusing |
82 |
| Step 9: ITB cleaning |
83 |
| Step 10: Drum cleaning |
83 |
| Print cartridge |
83 |
| Developing-roller engagement and disengagement |
85 |
| Intermediate transfer belt (ITB) unit |
86 |
| Primary-transfer-roller engagement and disengagement |
87 |
| ITB cleaning |
89 |
| Calibration |
89 |
| Color-misregistration control |
90 |
| Image-stabilization control |
91 |
| Pickup, feed, and delivery system |
92 |
| Pickup-and-feed unit |
96 |
| Cassette pickup |
96 |
| Cassette-presence detection |
97 |
| Cassette lift operation and cassette paper-presence detection |
98 |
| Cassette multiple-feed prevention |
99 |
| Multipurpose tray pickup |
99 |
| Paper feed |
100 |
| Skew-feed prevention |
102 |
| Paper detection |
102 |
| Feed speed control |
103 |
| Fusing and delivery unit |
104 |
| Loop control |
104 |
| Pressure-roller pressurization control |
106 |
| Duplexing unit |
107 |
| Duplexing reverse and feed control |
107 |
| Duplex print operation |
108 |
| Jam detection |
110 |
| Optional paper feeders |
113 |
| Motor control |
115 |
| Paper-feeder pickup and feed operation |
116 |
| Paper-size detection and cassette-presence detection |
118 |
| Paper-feeder cassette lift operation |
119 |
| Paper feeder jam detection |
120 |
| Document feeder/scanner assembly |
122 |
| Scanner subsystem |
122 |
| Document feeder/scanner motor and fan control |
123 |
| Legal detection sensor sequence |
124 |
| Fan timing sequence |
124 |
| Optical assembly operation |
125 |
| Image data path |
125 |
| Document feeder/scanner paper path and sensors |
126 |
| Document feeder pick mechanism |
127 |
| 3-bin stapling mailbox |
128 |
| Motor control |
130 |
| Failure detection |
131 |
| Delivery operation |
132 |
| Staple operation |
133 |
| Stapler |
138 |
| Output bin 3 lift operation |
139 |
| Stacker mode |
140 |
| Mailbox/job separator mode |
141 |
| Jam Detection |
142 |
| Automatic Delivery |
143 |
| Removal and replacement |
145 |
| Introduction |
146 |
| Removal and replacement strategy |
146 |
| Electrostatic discharge |
147 |
| Required tools |
147 |
| Before performing service |
148 |
| After performing service |
148 |
| Post-service test |
149 |
| Print-quality test |
149 |
| Parts removal order |
150 |
| Customer self repair (CSR) components |
152 |
| Control panel |
152 |
| Print cartridges |
155 |
| Toner-collection unit |
156 |
| Formatter PCA |
158 |
| Fax card |
159 |
| Remove the fax card |
159 |
| Hard drive |
160 |
| Remove the hard drive |
160 |
| Tray |
163 |
| Fuser |
164 |
| Feed and separation rollers (Trays 2-5) |
165 |
| Pickup roller (Tray 1) |
166 |
| Reinstalling the pickup roller (Tray 1) |
169 |
| Secondary transfer roller |
170 |
| Reinstall the transfer roller |
171 |
| Intermediate transfer belt (ITB) |
172 |
| Standard output bin |
175 |
| Output bin bezel |
176 |
| Remove the output bin bezel |
176 |
| ASY-TRY-F-BASE-SP (document feeder tray extender) |
176 |
| ASY-CVR-FE-PICK-SP (pickup roller cover) |
177 |
| ASY-ROL-FE-FEED-SP (pickup roller) |
177 |
| ASY-HLD-REV-PAD-SP (pickup roller pad) and ASY-SP-REV-SPR (spring) |
178 |
| External panels, covers, and doors |
179 |
| Identification and location |
179 |
| S-CVR-REAR (scanner rear cover) |
180 |
| ASY-CVR-F-SP (document feeder front cover) |
181 |
| ASY-CVR-F-R-SP (document feeder rear cover) |
183 |
| S-CVR-LEFT (scanner left cover) |
185 |
| Fan cover |
186 |
| Remove the fan cover |
187 |
| Lower-left cover |
188 |
| Left cover |
189 |
| Remove the left cover |
189 |
| Right-front cover |
190 |
| Remove the right-front cover |
190 |
| Reinstall the power button |
191 |
| Front-door assembly |
192 |
| Remove the front-door assembly |
192 |
| Right-rear cover |
195 |
| Remove the right-rear cover |
195 |
| Rear cover |
196 |
| Remove the rear cover |
196 |
| Right-door assembly |
197 |
| Document feeder |
202 |
| ASY-LVR-FE-EMP-SP (paper present flag) |
202 |
| Document feeder |
203 |
| Remove the document feeder |
203 |
| Reinstall the document feeder |
204 |
| ASY-CVR-FE-FEED-SP (document feeder jam-access cover) |
205 |
| Remove the ASY-CVR-FE-FEED-SP (document feeder jam-access cover) |
205 |
| ASY-TRY-SP (tray assembly) |
207 |
| Remove the ASY-TRY-SP (tray assembly) |
207 |
| ASY-FRM-RE-FEED-SP (internal assembly) |
209 |
| Remove ASY-FRM-RE-FEED-SP (internal assembly) |
209 |
| ASY-PBA-RELAY-SB (document feeder PCA) |
211 |
| Remove the ASY-PBA-RELAY-SB (document feeder PCA) |
211 |
| ASM-IF-SP (document feeder cable) |
212 |
| Remove the ASM-IF-SP (document feeder cable) |
213 |
| ASY-HNG-L-SP (document feeder left hinge) |
214 |
| Remove the ASY-HNG-L-SP (document feeder left hinge) |
214 |
| ASY-HNG-R-SP (document feeder right hinge) |
215 |
| Remove the ASY-HNG-R-SP (document feeder right hinge) |
215 |
| ASY-FAN-SP (document feeder fan) |
216 |
| Remove the ASY-FAN-SP (document feeder fan) |
216 |
| ASY-MOT-FE-SP (motor) |
217 |
| Remove the ASY-MOT-FE-SP (motor) |
217 |
| ASY-MOT-RE-SP (document feeder motor) |
218 |
| Remove the ASY-MOT-RE-SP (motor) |
218 |
| ASY-DFSENS-SP (document feeder open sensor) |
219 |
| Remove the ASY-DFSENS-SP (document feeder open sensor) |
219 |
| ASY-GIDREV-SPR-SP (document feeder jam access plate) |
220 |
| Remove the ASY-GIDREV-SPR-SP (document feeder jam access plate) |
220 |
| ASY-BASE_SB (base assembly) |
221 |
| Remove the ASY-BASE_SB (base assembly) |
221 |
| Scanner |
222 |
| Scanner filter cover and scanner filter |
222 |
| Scanner assembly |
223 |
| Remove the scanner |
223 |
| Scissor hinge assemblies |
226 |
| S-ASSY-CP-ADAPTER (CP adapter assembly) |
228 |
| Remove the S-ASSY-CP-ADAPTER (CP adapter assembly) |
228 |
| S-PBA-SCB (SCB) |
231 |
| Remove the S-PBA-SCB (SCB) |
231 |
| S-ASM-USB (USB control panel cable) |
233 |
| Remove the S-ASM-USB (USB control panel cable) |
233 |
| S-HNG-LIFT-R (scanner release assembly) |
235 |
| Remove the S-HNG-LIFT-R (scanner release assembly) |
235 |
| S-ASSY-UPPER-UNIT (tub top) |
236 |
| Remove the S-ASSY-UPPER-UNIT (tub top) |
236 |
| S-PBA-TYUKEI (interconnect board) and S-SNS-EY3A1061–2 (size sensor) |
237 |
| Remove the S-PBA-TYUKEI (interconnect board) and S-SNS-EY3A1061–2 (size sensor) |
237 |
| S-ASSY-INV (inverter) |
240 |
| Remove the S-ASSY-INV (inverter) |
240 |
| S-FAN-MFB-30E-05A-006 (inverter fan) |
242 |
| Remove the S-FAN-MFB-30E-05A-006 (inverter fan) |
242 |
| ASSY-CRG-UNIT-IR4068 (optical assembly) |
243 |
| Remove the ASSY-CRG-UNIT-IR4068 (optical assembly) |
243 |
| S-ASSY-MOTOR-UNIT (motor assembly) |
247 |
| Remove the S-ASSY-MOTOR-UNIT (motor assembly) |
247 |
| S-FAN-D06037600G-001 (scanner fan) |
249 |
| Remove the S-FAN-D06037600G-001 (scanner fan) |
249 |
| Internal assemblies |
251 |
| IPTU |
251 |
| Remove the IPTU |
251 |
| Cassette feed guide |
254 |
| Secondary transfer assembly |
256 |
| Reinstall the secondary transfer assembly |
257 |
| Separation pad (Tray 1) |
258 |
| Remove the separation pad (Tray 1) |
258 |
| Registration density (RD) sensor assembly |
261 |
| Remove the RD sensor assembly |
261 |
| Registration assembly |
265 |
| Remove the registration assembly |
266 |
| Residual-toner-feed motor |
270 |
| Remove the residual-toner-feed motor |
270 |
| Residual-toner duct and feed assembly |
271 |
| Remove the residual-toner duct and feed assembly |
271 |
| Cartridge fan and environmental sensor |
274 |
| Remove the cartridge fan and environmental sensor |
274 |
| Toner-collection sensor and scanner-thermistor assembly |
278 |
| Remove the toner-collection sensor and scanner-thermistor assembly |
278 |
| Delivery fan |
280 |
| Remove the delivery fan |
280 |
| Intermediate cover and duplexing gear cover |
281 |
| Remove the Intermediate cover and duplexing gear cover |
281 |
| Delivery assembly |
283 |
| Remove the delivery assembly |
283 |
| Reinstall the delivery assembly |
286 |
| Duplex-drive assembly |
287 |
| Remove the duplex-drive assembly |
287 |
| Power-supply fan |
288 |
| Remove the power-supply fan |
288 |
| Image scanner power supply unit (PSU) |
289 |
| Remove the image scanner supply unit (PSU) and fan |
290 |
| Interconnect board (ICB) |
291 |
| Remove the ICB |
291 |
| DC controller PCA only |
293 |
| Remove the DC controller PCA only |
293 |
| Low-voltage power supply (LVPS) |
295 |
| Remove the low-voltage power supply |
295 |
| DC controller PCA and tray |
300 |
| Remove the DC controller PCA and tray |
300 |
| High-voltage power supply lower (HVPS-D) |
302 |
| Remove the high-voltage power supply lower |
302 |
| Reinstall the high-voltage power supply lower |
306 |
| Developing-disengagement motor |
307 |
| Remove the developing-disengagement motor |
307 |
| Exhaust fan and fan duct |
308 |
| Remove the exhaust fan and fan duct |
308 |
| Reinstall the exhaust fan and fan duct |
310 |
| Pickup motor |
311 |
| Remove the pickup motor |
311 |
| Lifter-drive assembly |
312 |
| Remove the lifter-drive assembly |
313 |
| Lifter base assembly |
315 |
| Remove the lifter base assembly |
315 |
| Reinstall the lifter base assembly |
316 |
| Tray-pickup drive assembly |
318 |
| Remove the tray-pickup drive assembly |
318 |
| Tray-pickup assembly |
320 |
| Remove the tray-pickup assembly |
321 |
| Laser/scanner assembly (Y/M) |
327 |
| Remove the laser/scanner assembly (Y/M) |
328 |
| Laser/scanner assembly (C/Bk) |
331 |
| Remove the laser/scanner assembly (C/Bk) |
332 |
| Reinstall the protective glass cleaner (PGC) actuators |
335 |
| High-voltage power supply upper (HVPS-T) |
338 |
| Remove the high-voltage power supply upper |
338 |
| Reinstall the high-voltage power supply upper |
340 |
| Yellow, magenta, cyan, and black drum motors |
341 |
| Remove the yellow, magenta, cyan, and black drum motors |
341 |
| Fuser motor |
342 |
| Remove the fuser motor |
343 |
| ITB motor |
344 |
| Remove the ITB motor |
344 |
| Main-drive assembly |
345 |
| Remove the main-drive assembly |
346 |
| Reinstall the main-drive assembly |
350 |
| Optional paper feeder assemblies (1 x 500-sheet and 3 x 500-sheet) |
355 |
| Front door (optional paper feeder) |
355 |
| Rear cover (optional paper feeder) |
357 |
| Right-front cover (optional paper feeder) |
358 |
| Right door (optional paper feeder) |
359 |
| Left cover (optional paper feeder) |
361 |
| Remove the left cover (optional paper feeder) |
361 |
| Right cover (optional paper feeder) |
363 |
| Remove the right cover (optional paper feeder) |
363 |
| Rear-right cover (optional paper feeder) |
364 |
| Remove the rear-right cover (optional paper feeder) |
364 |
| Pickup assembly (optional paper feeder) |
365 |
| Remove the pickup assembly (optional paper feeder) |
365 |
| Lifter assembly (optional paper feeder) |
368 |
| Remove the lifter assembly (optional paper feeder) |
368 |
| Lifter-drive assembly (optional paper feeder) |
369 |
| Remove the lifter-drive assembly (optional paper feeder) |
369 |
| Pickup motor assembly (optional paper feeder) |
370 |
| Remove the pickup motor (optional paper feeder) assembly |
370 |
| Controller PCA (optional paper feeder) |
371 |
| Remove the controller PCA (optional paper feeder) |
371 |
| Optional 500-sheet paper feeder assembly |
373 |
| Rear cover (500-sheet paper feeder) |
373 |
| Right-front cover (500-sheet paper feeder) |
373 |
| Left cover (500-sheet paper feeder) |
374 |
| Remove the left cover (500-sheet paper feeder) |
374 |
| Right cover (500-sheet paper feeder) |
375 |
| Remove the right cover (500-sheet paper feeder) |
375 |
| Front cover (500-sheet paper feeder) |
376 |
| Pickup assembly (500-sheet paper feeder) |
377 |
| Remove the pickup assembly (500-sheet paper feeder) |
377 |
| Lifter assembly (500-sheet paper feeder) |
380 |
| Remove the lifter assembly (500-sheet paper feeder) |
380 |
| Reinstall the lifter assembly |
381 |
| Reinstall the lifter assembly |
381 |
| Lifter-drive assembly (500-sheet paper feeder) |
382 |
| Remove the lifter-drive assembly (500-sheet paper feeder) |
382 |
| Pickup motor assembly (500-sheet paper feeder) |
383 |
| Remove the pickup motor (500-sheet paper feeder) assembly |
383 |
| Controller PCA (500-sheet paper feeder) |
384 |
| Remove the controller PCA (500-sheet paper feeder) |
384 |
| Stapling mailbox |
385 |
| Stapling mailbox front cover |
385 |
| Stapling mailbox rear cover |
386 |
| Stapling mailbox door |
387 |
| Holder connector |
387 |
| Remove the holder connector |
388 |
| Top cover |
389 |
| Remove the top cover |
389 |
| Output bin 3 |
390 |
| Stapling mailbox PCA |
392 |
| Stapler assembly |
395 |
| Remove the stapler assembly |
395 |
| Stamp solenoid |
396 |
| Remove the stamp solenoid |
396 |
| Output bin sensor PCA |
398 |
| Remove the output bin sensor PCA |
398 |
| Stacking panel |
400 |
| Remove the stacking panel |
400 |
| Jogger assembly |
402 |
| Remove the jogger assembly |
402 |
| Flapper guide assembly |
404 |
| Remove the flapper guide assembly |
405 |
| Flapper assembly |
406 |
| Remove the flapper assembly |
407 |
| MBM output bin assembly |
408 |
| Remove the MBM output bin assembly |
408 |
| Output bin 3 drive assembly |
410 |
| Remove the output bin drive assembly |
410 |
| Output bin solenoid |
413 |
| Remove the output bin solenoid |
413 |
| Solve problems |
415 |
| Solve problems checklist |
416 |
| Administration Menu Map |
418 |
| Troubleshooting process |
419 |
| Determine the problem source |
419 |
| Pre-troubleshooting checklist |
419 |
| Troubleshooting flowchart |
421 |
| Power subsystem |
422 |
| Power-on checks |
422 |
| Power-on troubleshooting overview |
422 |
| Control-panel checks |
424 |
| Scanning subsystem |
425 |
| Tools for troubleshooting |
426 |
| Component diagnostics |
426 |
| LED diagnostics |
426 |
| LED indicators |
426 |
| HP Jetdirect LEDs |
426 |
| Formatter heartbeat LED |
427 |
| Engine diagnostics |
427 |
| Defeating interlocks |
427 |
| Disable cartridge check |
428 |
| Engine-test button |
428 |
| Paper-path test |
430 |
| Manual sensor test |
430 |
| Front-door switch |
432 |
| Right-door switch |
433 |
| Registration sensor |
434 |
| Fuser loop 1 and 2 sensors |
435 |
| Fuser output sensor |
436 |
| Duplexer refeed sensor |
438 |
| IPTU-bin-full sensor |
439 |
| Developer alienation sensor |
440 |
| Fuser pressure-release sensor |
441 |
| ITB alienation sensor |
442 |
| IPTU feed sensor |
444 |
| Scanner open sensor |
444 |
| Tray/Bin manual sensor test |
445 |
| Tray 1 paper sensor |
447 |
| Tray 2 paper sensor |
448 |
| Tray 2 paper surface 1 and 2 sensors |
449 |
| Tray 2 paper size switches |
450 |
| Tray 3 paper sensor |
451 |
| Tray 3 feed sensor |
451 |
| Tray 3 paper surface 1 and 2 sensors |
452 |
| Tray 3 paper size switches |
453 |
| Tray 4 paper sensor |
453 |
| Tray 4 feed sensor |
454 |
| Tray 4 paper surface 1 and 2 sensors |
454 |
| Tray 4 paper size switches |
455 |
| Tray 5 paper sensor |
455 |
| Tray 5 feed sensor |
456 |
| Tray 5 paper surface 1 and 2 sensors |
456 |
| Tray 5 paper size switches |
457 |
| 5V laser and 24V interlock and logic switches (and power switch) |
458 |
| Location and testing |
458 |
| Defeating |
459 |
| New ITB sensor |
462 |
| Tray 3, 4, and 5 right door switch |
464 |
| Paper-path sensors test |
465 |
| Print/stop test |
466 |
| Scanner tests |
466 |
| Scanner tests |
466 |
| Scanner sensor tests |
467 |
| Document feeder paper present sensor |
468 |
| Document feeder Y (length) sensor |
468 |
| Document feeder jam cover sensor |
469 |
| Flatbed Y (length) sensor |
470 |
| Flatbed cover angle sensor |
471 |
| Flatbed cover sensor |
472 |
| Document feeder registration sensor |
473 |
| Document feeder exit sensor |
473 |
| Document feeder read sensor |
474 |
| Component tests |
474 |
| Control-panel tests |
474 |
| Component test (special-mode test) |
474 |
| Stapler/stacker |
476 |
| Diagrams |
478 |
| Block diagrams |
478 |
| Plug/jack locations |
482 |
| Location of connectors |
484 |
| DC controller connector locations |
484 |
| Controller PCA (1 x 500-sheet and 3 x 500-sheet optional paper feeders) |
486 |
| Stapler/stacker PCA |
487 |
| IPTU PCA |
488 |
| Locations of major components |
489 |
| General timing chart |
503 |
| Circuit diagrams |
504 |
| Internal print-quality test pages |
510 |
| Print-quality-troubleshooting pages |
510 |
| Diagnostics page |
513 |
| Cleaning page |
514 |
| Configuration pages |
514 |
| Configuration page |
514 |
| HP embedded Jetdirect page |
516 |
| Embedded protocol page |
517 |
| Finding important information on the configuration pages |
518 |
| Color-band test |
518 |
| Print-quality troubleshooting tools |
519 |
| Repetitive defects ruler |
519 |
| Calibrate the product |
520 |
| Control panel menus |
521 |
| Navigate the Administration menu |
521 |
| Interpret control-panel messages |
522 |
| Control-panel message types |
522 |
| Control-panel messages |
522 |
| Clear All Blocked Numbers |
522 |
| Clear Event Log |
522 |
| Replace Supplies |
523 |
| Cleaning Page |
523 |
| 10.00.70 Printing past very low |
523 |
| 10.0X.90 Replace <Supply> |
524 |
| 10.0X.Y0 Supply memory error |
524 |
| 10.XX.69 <Supply> very low To continue, touch “OK” |
525 |
| 10.YY.60 <color> cartridge low |
525 |
| 11.00.YY Internal clock error To continue, touch “OK” |
526 |
| 13.WX.EE Door open jam |
526 |
| 13.WX.FF Jam |
526 |
| 13.WX.YZ Fuser Area Jam |
527 |
| 13.WX.YZ Fuser wrap jam |
528 |
| 13.WX.YZ Jam below control panel Clear jam, then touch \ |
528 |
| 13.WX.YZ Jam in left cover |
529 |
| 13.WX.YZ Jam in lower bin area |
530 |
| 13.WX.YZ Jam in top cover area |
530 |
| 13.WX.YZ Jam in Tray 1 Clear jam, then touch \ |
530 |
| 13.WX.YZ Jam in Tray <X> |
530 |
| 13.WX.YZ Jam inside lower right door |
531 |
| 13.WX.YZ Jam inside output accessory bridge |
531 |
| 13.WX.YZ Jam inside right door |
532 |
| 13.WX.YZ Jams inside lower right door |
532 |
| 13.WX.YZ Jams inside right door |
533 |
| 13.WX.YZ Staple jam inside left cover |
534 |
| 20.00.00 Insufficient memory: <Device> To continue, touch “OK” |
534 |
| 21.00.00 Page Too Complex To continue, touch “OK” |
535 |
| 30.01.YY Scanner Failure |
535 |
| 30.01.YY Scanner Failure |
535 |
| 30.01.YY Scanner Failure |
535 |
| 30.01.YY Scanner Failure |
536 |
| 30.01.YY Scanner Failure |
536 |
| 30.01.YY Scanner Failure |
536 |
| 30.01.YY Scanner Failure |
537 |
| 30.01.YY Scanner Failure |
537 |
| 30.01.YY Scanner Failure |
537 |
| 30.01.YY Scanner Failure |
537 |
| 30.01.YY Scanner Failure |
538 |
| 30.01.YY Scanner Failure |
538 |
| 30.01.YY Scanner Failure |
538 |
| 30.01.YY Scanner Failure |
539 |
| 30.01.YY Scanner Failure |
539 |
| 30.01.YY Scanner Failure |
539 |
| 30.01.YY Scanner Failure |
540 |
| 30.01.YY Scanner Failure |
540 |
| 30.01.YY Scanner Failure |
540 |
| 31.01.02 Jam in document feeder |
541 |
| 31.01.03 Document feeder pick error |
541 |
| 40.00.01 USB I/O buffer overflow To continue, touch “OK” |
542 |
| 40.00.02 Embedded I/O buffer overflow To continue, touch “OK” |
542 |
| 40.00.03 EIO <X> buffer overflow To continue, touch “OK” |
542 |
| 40.00.04 EIO <X> bad transmission To continue, touch “OK” |
542 |
| 40.00.05 Embedded I/O bad transmission To continue, touch “OK” |
543 |
| 41.02.00 Error To continue, touch “OK” |
543 |
| 41.03.YZ Unexpected size in tray <X> |
543 |
| 41.05.YZ Unexpected type in tray <X> |
544 |
| 41.07.YZ Error To continue, touch “OK” |
545 |
| 42.XX.YY Error |
546 |
| 44.01.XX Error |
546 |
| 44.03.XX Error |
546 |
| 44.10.XX Error |
547 |
| 44.34.XX Error |
547 |
| 44.92.XX Error |
547 |
| 47.00.XX Error |
547 |
| 47.01.XX Error |
548 |
| 47.02.XX Error |
548 |
| 47.03.XX Error |
548 |
| 47.04.XX Error |
549 |
| 47.06.XX Error |
549 |
| 47.WX.YZ Printer Calibration Failed To continue, touch “OK” |
549 |
| 48.01.XX Error |
550 |
| 48.03.XX Error |
550 |
| 48.05.XX Error |
551 |
| 49.21.49 The device has a detection problem |
551 |
| 49.XX.YY Error To continue turn off then on |
551 |
| 50.WX.YZ Fuser Error To continue turn off then on |
552 |
| 50.WX.YZ Fuser Error To continue turn off then on |
553 |
| 50.WX.YZ Fuser Error To continue turn off then on |
553 |
| 50.WX.YZ Fuser Error To continue turn off then on |
554 |
| 50.WX.YZ Fuser Error To continue turn off then on |
554 |
| 50.WX.YZ Fuser Error To continue turn off then on |
555 |
| 50.WX.YZ Fuser Error To continue turn off then on |
556 |
| 50.WX.YZ Fuser Error To continue turn off then on |
556 |
| 50.WX.YZ Fuser Error To continue turn off then on |
557 |
| 51.00.YY Error To continue turn off then on |
557 |
| 52.00.00 Error To continue turn off then on |
558 |
| 52.20.00 Error To continue turn off then on |
558 |
| 53.10.0X Unsupported DIMM |
559 |
| 54.XX.YY Error |
559 |
| 54.XX.YY Error |
559 |
| 54.XX.YY Error |
559 |
| 54.XX.YY Error |
560 |
| 54.XX.YY Error |
560 |
| 54.XX.YY Error |
561 |
| 54.XX.YY Error |
561 |
| 54.XX.YY Error |
562 |
| 55.00.05 Engine Firmware RFU Error To continue turn off then on |
562 |
| 55.00.YY DC Controller Error To continue turn off then on |
562 |
| 55.00.YY DC Controller Error To continue turn off then on |
563 |
| 56.00.01 Illegal Input Printer Error To continue turn off then on |
563 |
| 56.00.YY Error To continue turn off then on |
563 |
| 58.00.04 Error To continue turn off then on |
564 |
| 59.00.B0 Cleaning motor error Replace Toner Collection Unit |
564 |
| 59.00.YY Error To continue turn off then on |
564 |
| 59.0X.50 Error To continue turn off then on |
565 |
| 59.0X.60 Error To continue turn off then on |
566 |
| 60.00.0Y Tray <Y> lifting error |
566 |
| 62.00.00 No system To continue turn off then on |
567 |
| 65.80.A1 Output accessory disconnected |
567 |
| 66.80.YY <Output device> failure |
567 |
| 69.11.YY Error To continue, touch “OK” |
568 |
| 70.00.00 Error To continue turn off then on |
568 |
| 79.XX.YY Error To continue turn off then on |
568 |
| 80.0X.YY Embedded JetDirect Error To continue turn off then on |
569 |
| 80.YYYY EIO Error To continue turn off then on |
569 |
| 98.00.0X Corrupt data in X volume |
569 |
| 99.00.01 Upgrade not performed file is corrupt |
570 |
| 99.00.02 Upgrade not performed timeout during receive |
570 |
| 99.00.03 Upgrade not performed error writing to disk |
571 |
| 99.00.04 Upgrade not performed timeout during receive |
571 |
| 99.00.05 Upgrade not performed timeout during receive |
571 |
| 99.00.06 Upgrade not performed error reading upgrade |
572 |
| 99.00.07 Upgrade not performed error reading upgrade |
572 |
| 99.00.08 Upgrade not performed error reading upgrade |
572 |
| 99.00.09 Upgrade canceled by user |
573 |
| 99.00.10 Upgrade canceled by user |
573 |
| 99.00.11 Upgrade canceled by user |
573 |
| 99.00.12 Upgrade not performed the file is invalid |
573 |
| 99.00.13 Upgrade not performed the file is invalid |
574 |
| 99.00.14 Upgrade not performed the file is invalid |
574 |
| 99.09.60 Unsupported disk |
574 |
| 99.09.61 Unsupported disk |
575 |
| 99.09.62 Unknown disk |
575 |
| 99.09.63 Incorrect disk |
575 |
| 99.09.64 Disk malfunction |
575 |
| 99.09.65 Disk data error |
576 |
| 99.09.66 No disk installed |
576 |
| 99.09.67 Disk is not bootable please download firmware |
576 |
| 99.09.68 Expecting secondary disk |
577 |
| <binname> full Remove all paper from bin |
577 |
| <X> destinations received 1 copy |
577 |
| Accept bad signature? |
577 |
| Authentication required |
578 |
| Authentication required to use this feature |
578 |
| Bad optional tray connection |
578 |
| Calibrating... |
578 |
| Calibration reset pending |
578 |
| Card slot device failure To clear touch “OK” |
579 |
| Card slot file system is full |
579 |
| Card slot is write protected |
579 |
| Card slot not initialized |
579 |
| Cartridge ship mode |
579 |
| Checking engine |
580 |
| Checking output device |
580 |
| Checking paper path |
580 |
| Chosen personality not available To continue, touch “OK” |
580 |
| Cleaning disk <X>% complete Do not power off |
580 |
| Cleaning... |
581 |
| Clearing activity log |
581 |
| Clearing paper path |
581 |
| Clearing paper path |
581 |
| Close front door |
581 |
| Close lower right door |
582 |
| Close right door |
582 |
| Close top cover |
582 |
| Close upper right door |
582 |
| Code CRC error Send full RFU on <X> port |
583 |
| Color RFU failed Send full RFU on <X> port |
583 |
| Communication Lost |
583 |
| Connect output accessory |
583 |
| Cooling device |
584 |
| Data received |
584 |
| Data received To print last page press “OK” |
584 |
| Digital send communication error |
584 |
| Digital send communication error |
585 |
| Document feeder bin full |
585 |
| Document feeder kit low |
585 |
| Document feeder kit very low To continue, touch “OK” |
585 |
| Document feeder top cover open |
585 |
| EIO <X> disk initializing |
586 |
| EIO <X> disk not functional |
586 |
| EIO <X> disk spinning up |
586 |
| EIO device failure |
586 |
| EIO device failure To clear touch “OK” |
587 |
| EIO file operation failed |
587 |
| EIO file system is full |
587 |
| EIO is write protected |
587 |
| EIO not initialized |
587 |
| Event log is empty |
588 |
| Expected drive missing |
588 |
| External device initializing |
588 |
| Fax is disabled – ignoring call |
588 |
| Finisher low on finishing agent |
588 |
| Finishing process not functional |
589 |
| Flatbed cover open |
589 |
| Fuser Kit Low |
589 |
| Fuser Kit Very Low To continue, touch “OK” |
589 |
| Gateways failed |
590 |
| Gateways OK |
590 |
| Genuine HP cartridge installed |
590 |
| Genuine HP supply installed |
590 |
| HP Secure drive disabled |
591 |
| Incompatible <Supply> |
591 |
| Incompatible Supplies |
592 |
| Initializing scanner... Please wait |
592 |
| Initializing... |
592 |
| Install <color> cartridge |
592 |
| Install Fuser Unit |
593 |
| Install Supplies |
593 |
| Install Transfer Unit |
593 |
| Internal disk device failure To clear touch “OK” |
594 |
| Internal disk file operation failed |
594 |
| Internal disk file system is full |
594 |
| Internal disk is write protected |
594 |
| Internal disk not found |
595 |
| Internal disk not functional |
595 |
| Internal disk not initialized |
595 |
| Internal disk spinning up |
595 |
| Job not stapled due to mixed sizes |
596 |
| Load Tray 1 [Type] [Size] |
596 |
| Load Tray 1 [Type] [Size] To continue, touch “OK” |
596 |
| Load Tray 1 [Type] [Size] To use another tray, touch \ |
596 |
| Load Tray <X>: [Type], [Size] |
596 |
| Load Tray <X>: [Type], [Size] To use another tray, touch \ |
597 |
| Loading program <XX> Do not power off |
597 |
| Manually feed output stack Then touch \ |
597 |
| Manually feed: <Type><Size> |
598 |
| Manually feed: <Type><Size> To continue, touch “OK” |
598 |
| Manually feed: <Type><Size> To use another tray, press “OK” |
598 |
| Moving solenoid To exit press |
599 |
| Moving solenoid and motor To exit press |
599 |
| Output Bin Full |
599 |
| Paperless Mode |
599 |
| Paused… Press to Resume |
600 |
| Performing Color Band Test… |
600 |
| Performing Paper Path Test… |
600 |
| Please wait… Canceling test |
600 |
| Printing CMYK samples… |
600 |
| Printing Color Usage Log... |
601 |
| Printing Demo Page... |
601 |
| Printing Diagnostics Page... |
601 |
| Printing PQ Troubleshooting… |
601 |
| Printing Registration Page… |
601 |
| Printing RGB samples… |
602 |
| Printing stopped To continue, touch “OK” |
602 |
| Printing…engine test |
602 |
| Processing... |
602 |
| Processing... copy <X> of <Y> |
602 |
| Processing... from tray <X> |
603 |
| RAM disk device failure To clear touch “OK” |
603 |
| RAM disk file operation failed To clear touch “OK” |
603 |
| RAM disk file system is full To clear touch “OK” |
603 |
| RAM disk is write protected To clear touch “OK” |
603 |
| RAM disk not initialized |
603 |
| Ready |
604 |
| Reattach output bin |
604 |
| Receiving Upgrade |
604 |
| Remove all print cartridges To exit press |
604 |
| Remove at least one print cartridge To exit press |
604 |
| Remove shipping sheet |
605 |
| Remove USB accessory |
605 |
| Replace DIMM <X> MEM test failure |
605 |
| Replace Fuser Kit |
605 |
| Replace staple cartridge |
606 |
| Replace Toner Collection Unit |
606 |
| Replace Transfer Kit |
606 |
| Resend external accessory firmware |
607 |
| Resend Upgrade |
607 |
| Restoring factory settings |
607 |
| Restricted from printing in color |
607 |
| RFU Load Error Send full RFU on <X> port |
608 |
| ROM disk device failed To clear touch “OK” |
608 |
| ROM disk file operation failed To clear touch “OK” |
608 |
| ROM disk file system is full To clear touch “OK” |
608 |
| ROM disk is write protected To clear touch “OK” |
608 |
| ROM disk not initialized |
609 |
| Rotating <color> Motor To exit press |
609 |
| Rotating <color> Motor To exit press |
609 |
| Rotating Motor |
609 |
| Rotating Motor To exit press |
609 |
| Sanitizing disk <X>% complete Do not power off |
610 |
| Size mismatch in Tray <X> |
610 |
| Sleep mode on |
610 |
| Staple Cartridge low |
610 |
| Staple Cartridge very low |
610 |
| Staple Cartridge very low To continue, touch “OK” |
611 |
| Supplies in wrong position |
611 |
| Supplies low |
611 |
| Supplies very low To continue, touch “OK” |
611 |
| The Device Fan Has Failed |
612 |
| Toner collection unit almost full |
612 |
| Too many jobs in queue |
612 |
| Too many pages in job to staple |
612 |
| Transfer Kit low |
613 |
| Transfer Kit very low To continue, touch “OK” |
613 |
| Tray <x> empty |
613 |
| Tray <X> empty: [Type], [Size] |
613 |
| Tray <X> open |
614 |
| Tray <X> overfilled Remove excess paper |
614 |
| Tray <X> overfilled To use another tray, press “OK” |
614 |
| Troubleshooting To exit press |
614 |
| Type Mismatch Tray |
615 |
| Unable to Install |
615 |
| Unsupported drive installed |
615 |
| Unsupported supply in use |
616 |
| Unsupported supply installed |
616 |
| Unsupported tray configuration |
616 |
| Unsupported USB accessory detected Remove USB accessory |
616 |
| Upgrade complete To continue turn off then on |
617 |
| Upper bin full |
617 |
| USB accessory needs too much power Remove USB Accessory and Turn Off then On |
617 |
| USB accessory not functional |
617 |
| USB hubs are not fully supported Some operations may not work properly |
618 |
| USB is write protected To clear touch “OK” |
618 |
| USB needs too much power |
618 |
| USB not initialized |
618 |
| USB storage accessory removed Clearing any associated data |
618 |
| USB storage device failure To clear touch “OK” |
618 |
| USB storage file operation failed To clear touch “OK” |
619 |
| USB storage file system is full |
619 |
| Used supply in use |
619 |
| Used supply installed |
619 |
| Waiting for tray <X> to lift |
620 |
| Windows Login Required to Use this Feature |
620 |
| Wrong cartridge in <color> slot |
620 |
| Event log messages |
622 |
| Print an event log |
622 |
| Show an event log |
622 |
| Sample event log |
623 |
| Clear the event log |
623 |
| Event log message table |
624 |
| Clear jams |
633 |
| Prevent jams |
633 |
| Jam locations |
634 |
| Clear jams in the document feeder |
636 |
| Clear paper jams in the stapler/stacker assembly |
637 |
| Clear staple jams |
639 |
| Clear jams in the output bin area |
641 |
| Clear jams from under the scanner assembly |
641 |
| Clear jams in the right door |
643 |
| Clear jams in Tray 1 |
646 |
| Clear jams in Trays 2, 3, 4, or 5 |
648 |
| Clear jams in the lower-right door (Trays 3, 4, or 5) |
649 |
| Jam causes and solutions |
650 |
| Jams in the fuser and transfer area |
650 |
| Jams in the duplex area |
652 |
| Jams in Tray 1, Tray 2 and internal paper path |
654 |
| Jams in Tray 3, 4, and 5 |
655 |
| Change jam recovery |
660 |
| Paper does not feed automatically |
661 |
| Product feeds multiple sheets |
662 |
| Use manual print modes |
663 |
| Solve image-quality problems |
666 |
| Print quality examples |
666 |
| Clean the product |
672 |
| Clean the paper path |
672 |
| Clean the scanner glass |
672 |
| Clean the fuser |
674 |
| Solve performance problems |
675 |
| Solve connectivity problems |
676 |
| Solve direct-connect problems |
676 |
| Solve network problems |
676 |
| Service mode functions |
677 |
| Service menu |
677 |
| Product resets |
681 |
| Restore factory settings |
681 |
| Preboot menu options |
683 |
| Solve fax problems |
690 |
| Is your fax set up correctly? |
690 |
| What type of phone line are you using? |
690 |
| Are you using a surge-protection device? |
690 |
| Are you using a phone company voice-messaging service or an answering machine? |
691 |
| Does your phone line have a call-waiting feature? |
691 |
| Check fax accessory status |
691 |
| Fax feature is not operating |
692 |
| General fax problems |
692 |
| Problems with receiving faxes |
693 |
| Problems with sending faxes |
694 |
| Error codes |
695 |
| Fax error messages |
695 |
| Send-fax messages |
697 |
| Receive-fax messages |
699 |
| Fax reports |
700 |
| Fax activity log |
700 |
| Billing code report |
701 |
| Blocked fax list report |
701 |
| Speed dial list report |
701 |
| Fax call report |
701 |
| Clear the fax activity log |
701 |
| Service settings |
702 |
| Settings in the Troubleshooting menu |
702 |
| Settings in the Resets menu |
702 |
| Firmware upgrades |
702 |
| Product updates |
703 |
| Determine the installed revision of firmware |
703 |
| Perform a firmware upgrade |
703 |
| Use the HP Embedded Web Server |
703 |
| Use a USB storage device with the preboot menu |
704 |
| Use a USB storage device with the Device Maintenance menu |
705 |
| Parts and diagrams |
707 |
| Order parts, accessories, and supplies |
708 |
| Part numbers |
709 |
| Accessories |
709 |
| Supplies and maintenance kits |
709 |
| Cables and interfaces |
710 |
| Customer self repair (CSR) parts |
711 |
| Service kits |
713 |
| Unique components |
715 |
| Screws |
716 |
| How to use the parts lists and diagrams |
717 |
| External covers, panels, and doors |
718 |
| Right door assembly |
720 |
| Front door assembly |
722 |
| Internal components |
724 |
| Internal components (1 of 7) |
724 |
| Internal components (2 of 7) |
726 |
| Internal components (3 of 7) |
728 |
| Internal components (4 of 7) |
730 |
| Internal components (5 of 7) |
732 |
| Internal components (6 of 7) |
734 |
| Internal components (7 of 7) |
736 |
| Cassettes 2-5 |
738 |
| Paper pickup assembly |
740 |
| Tray 1 paper pickup assembly |
742 |
| Registration assembly |
744 |
| Secondary transfer assembly |
746 |
| Intermediate paper transfer unit (IPTU) |
748 |
| Delivery assembly |
750 |
| Fuser assembly |
752 |
| PCAs |
754 |
| Stapling mailbox |
756 |
| External covers, panels, and doors (SSMBM) |
757 |
| Top door assembly (SSMBM) |
759 |
| Main body (SSMBM; 1 of 2) |
761 |
| Main body (SSMBM; 2 of 2) |
763 |
| PCAs (SSMBM) |
765 |
| 500-sheet paper feeder |
768 |
| External covers, panels, and doors (1x500-SPF) |
769 |
| Main body (1x500-SPF) |
771 |
| 1x500 and 3x500 paper feeders |
774 |
| Paper feeders |
774 |
| External covers, panels, and doors (1x500PF and 3x500PF) |
776 |
| Main body (1x500PF) |
778 |
| Main body (3x500PF) |
780 |
| Document feeder/scanner |
782 |
| Document feeder/scanner assemblies |
782 |
| Scanner inverter assembly |
784 |
| Scanner assembly (1 of 6) |
786 |
| Scanner assembly (2 of 6) |
788 |
| Scanner assembly (3 of 6) |
790 |
| Scanner assembly (4 of 6) |
792 |
| Scanner assembly (5 of 6) |
794 |
| Scanner assembly (6 of 6) |
796 |
| Document feeder assembly (1 of 5) |
798 |
| Document feeder assembly (2 of 5) |
800 |
| Document feeder assembly (3 of 5) |
802 |
| Document feeder assembly (4 of 5) |
804 |
| Document feeder assembly (5 of 5) |
806 |
| Alphabetical parts list |
808 |
| Numerical parts list |
821 |
| Service and support |
835 |
| Hewlett-Packard limited warranty statement |
836 |
| HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement |
837 |
| Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement |
838 |
| Data stored on the print cartridge |
839 |
| End User License Agreement |
840 |
| OpenSSL |
842 |
| Customer self-repair warranty service |
843 |
| Customer support |
844 |
| Product specifications |
845 |
| Physical specifications |
846 |
| Electrical specifications |
846 |
| Acoustic specifications |
846 |
| Environmental specifications |
847 |
| Skew specifications |
847 |
| Regulatory information |
849 |
| FCC regulations |
850 |
| Environmental product stewardship program |
851 |
| Protecting the environment |
851 |
| Ozone production |
851 |
| Power consumption |
851 |
| Paper use |
851 |
| Plastics |
851 |
| HP LaserJet print supplies |
851 |
| Return and recycling instructions |
852 |
| United States and Puerto Rico |
852 |
| Multiple returns (more than one cartridge) |
852 |
| Single returns |
852 |
| Shipping |
852 |
| Residents of Alaska and Hawaii |
852 |
| Non-U.S. returns |
853 |
| Paper |
853 |
| Material restrictions |
853 |
| Disposal of waste equipment by users in private households in the European Union |
854 |
| Chemical substances |
854 |
| Material Safety Data Sheet (MSDS) |
854 |
| For more information |
854 |
| Declaration of Conformity |
855 |
| Declaration of Conformity (fax models) |
857 |
| Certificate of volatility |
859 |
| Types of memory |
859 |
| Volatile memory |
859 |
| Non-volatile memory |
859 |
| Hard-disk-drive memory |
859 |
| Safety statements |
860 |
| Laser safety |
860 |
| Canadian DOC regulations |
860 |
| VCCI statement (Japan) |
860 |
| Power cord instructions |
860 |
| Power cord statement (Japan) |
860 |
| EMC statement (China) |
861 |
| EMC statement (Korea) |
861 |
| EMI statement (Taiwan) |
861 |
| Laser statement for Finland |
861 |
| GS statement (Germany) |
862 |
| Substances Table (China) |
862 |
| Restriction on Hazardous Substances statement (Turkey) |
862 |
| Additional statements for telecom (fax) products |
863 |
| EU Statement for Telecom Operation |
863 |
| New Zealand Telecom Statements |
863 |
| Additional FCC statement for telecom products (US) |
863 |
| Telephone Consumer Protection Act (US) |
864 |
| Industry Canada CS-03 requirements |
864 |
| Japan Telecom Mark |
865 |
1
89
90
91
92
93
94
95
96
97
98
99
