HP Color LaserJet Enterprise CM4540 Service Manual - Page 591

HP Secure drive disabled Description The HP high-performance hard disk is disabled, or the product does not recognize the hard disk. After an encrypted hard disk is paired with a specific product, it cannot be used in another product unless it is reinitialized. NOTE: After the encrypted hard disk is paired to the product, all other hard disks are disabled. Recommended action Use the embedded Web server to configure the hard disk. 1. Open the embedded Web server by typing the product IP address into a Web browser. 2. Click the Digital Sending tab. 3. Select the Security link from the left navigation menu, and open the Hard Disk and Mass Storage Security Settings section. 4. The following options are available: ● Disk Init: This option does not affect the disk encryption status. ● NVram Init: This option does not affect the disk encryption status. ● Disable Hard Disk Encryption and Reboot: This option completely erases the hard disk including all stored jobs, digital-send settings, and authentication settings. All pre-loaded fonts, after-market fonts, and other programs must be reloaded. ● Reinitialize Hard Disk: This option has the same effect as the Disable Hard Disk Encryption and Reboot, but it does not restart the product. Incompatible Event log error message 10.YY.35 Description A supply has been installed that is intended for another product and printing is not allowed. ◦ 10.00.35 (event code): Black print cartridge ◦ 10.10.35 (event code): Cyan print cartridge ◦ 10.02.35 (event code): Magenta print cartridge ◦ 10.03.35 (event code): Yellow print cartridge ◦ 10.23.35 (event code): Fuser kit ENWW Tools for troubleshooting 539