HP DL360 HP Factory-Installed Operating System Software for Microsoft Windows - Page 28

Using Management Agents The Management Agents for Servers are installed during the setup process. For more information about the Management Agents, refer to the HP Insight Management Agents User Guide. This guide is located at http://h18013.www1.hp.com/products/servers/management/agents.html. Troubleshooting If you experience problems with the factory-installed operating system software, refer to the information in the following sections. Software Technical Support Technical support for HP preinstalled third-party software and third-party software purchased from HP is available from the Internet or by telephone for 90 days from the date of purchase. Telephone support (Software Support Services) includes assistance with: • Answering installation questions (how-to, first steps, and prerequisites). • Setting up and configuring the software (how-to and first steps; excludes system optimization, customization, and network configuration). • Interpreting system error messages. • Isolating system problems to software usage problems. • Obtaining SoftPaq information or updates. Additional services such as Start-up and Installation Services can be purchased for an additional fee. For information on service upgrades, refer to http:/www.hp.com/hps Free online resources are available for obtaining services and information on your product. Refer to http://www.hp.com/support. 28 HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide