HP Dragonfly Folio 13.5 Maintenance and Service Guide - Page 98

Apply Factory Defaults and Exit, Hard Drive Utilities

Page 98 highlights

f. If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the selection to return to the prior menu. g. If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, and then clear the check box for DriveLock password on restart. Select OK to proceed. h. Select the Main menu, and then select Reset BIOS Security to factory default. Select Yes at the warning message. The computer reboots. i. During the reboot, press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, type the password at the prompt. j. Select the Main menu, select Apply Factory Defaults and Exit, select Yes to save changes and exit, and then select Shutdown. k. Reboot the system. If the system has a Trusted Platform Module (TPM), fingerprint reader, or both, one or two prompts will appear-one to clear the TPM and the other to Reset Fingerprint Sensor. Press or tap f1 to accept or f2 to reject. l. Remove all power and system batteries for at least 24 hours. 2. Complete one of the following: ● Remove and retain the storage drive. - or - ● Clear the drive contents by using a third-party utility designed to erase data from an SSD. - or - ● Clear the contents of the drive by using the following BIOS Setup Secure Erase command option steps: NOTE: If you clear data using Secure Erase, you cannot recover it. a. Turn on or restart the computer, and then quickly press esc. b. Select the Security menu and scroll down to the esc menu. c. Select Hard Drive Utilities. d. Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and then follow the on-screen instructions to continue. - or - Clear the contents of the drive using the following Disk Sanitizer commands steps: i. Turn on or restart the computer, and then quickly press esc. ii. Select the Security menu and scroll down to the Utilities menu. iii. Select Hard Drive Utilities. 92 Chapter 10 Statement of memory volatility

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f.
If an asset or ownership tag is set, select the
Security
menu and scroll down to the
Utilities
menu.
Select
System IDs
, and then select
Asset Tracking Number
. Clear the tag, and then make the
selection to return to the prior menu.
g.
If a DriveLock password is set, select the
Security
menu, and scroll down to
Hard Drive Utilities
under the
Utilities
menu. Select
Hard Drive Utilities
, select
DriveLock
, and then clear the check box
for
DriveLock password on restart
. Select
OK
to proceed.
h.
Select the
Main
menu, and then select
Reset BIOS Security to factory default
. Select
Yes
at the
warning message. The computer reboots.
i.
During the reboot, press
esc
while the "Press the ESC key for Startup Menu" message is displayed at
the bottom of the screen.
NOTE:
If the system has a BIOS administrator password, type the password at the prompt.
j.
Select the
Main
menu, select
Apply Factory Defaults and Exit
, select
Yes
to save changes and exit,
and then select
Shutdown
.
k.
Reboot the system. If the system has a Trusted Platform Module (TPM), fingerprint reader, or both,
one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint Sensor.
Press or tap
f1
to accept or
f2
to reject.
l.
Remove all power and system batteries for at least 24 hours.
2.
Complete one of the following:
Remove and retain the storage drive.
– or –
Clear the drive contents by using a third-party utility designed to erase data from an SSD.
– or –
Clear the contents of the drive by using the following BIOS Setup Secure Erase command option
steps:
NOTE:
If you clear data using Secure Erase, you cannot recover it.
a.
Turn on or restart the computer, and then quickly press
esc
.
b.
Select the
Security
menu and scroll down to the esc menu.
c.
Select
Hard Drive Utilities
.
d.
Under
Utilities
, select
Secure Erase
, select the hard drive storing the data you want to clear, and
then follow the on-screen instructions to continue.
– or –
Clear the contents of the drive using the following Disk Sanitizer commands steps:
i.
Turn on or restart the computer, and then quickly press
esc
.
ii.
Select the
Security
menu and scroll down to the
Utilities
menu.
iii.
Select
Hard Drive Utilities
.
92
Chapter 10
Statement of memory volatility