The product prints slowly
.........................................................................
166
Solve product connectivity problems
.......................................................................................
167
Solve direct-connect problems
.................................................................................
167
Solve network problems
.........................................................................................
167
Poor physical connection
.........................................................................
167
The computer is using the incorrect IP address for the product
......................
167
The computer is unable to communicate with the product
............................
168
The product is using incorrect link and duplex settings for the network
..........
168
New software programs might be causing compatibility problems
................
168
The computer or workstation might be set up incorrectly
..............................
168
The product is disabled, or other network settings are incorrect
....................
168
Solve wireless network problems
.............................................................................
169
Wireless connectivity checklist
.................................................................
169
The control panel displays the message: The wireless feature on this product
has been turned off
................................................................................
170
The product does not print after the wireless configuration completes
............
170
The product does not print, and the computer has a third-party firewall
installed
................................................................................................
170
The wireless connection does not work after moving the wireless router or
product
.................................................................................................
170
Cannot connect more computers to the wireless product
..............................
171
The wireless product loses communication when connected to a VPN
...........
171
The network does not appear in the wireless networks list
...........................
171
The wireless network is not functioning
......................................................
172
Service mode functions
.........................................................................................................
173
Service menu
........................................................................................................
173
Secondary service menu
........................................................................................
174
Open the secondary service menu
............................................................
174
Secondary service menu structure
.............................................................
174
Product resets
.......................................................................................................
175
Restore factory-set defaults
.......................................................................
175
NVRAM initialization
..............................................................................
175
Cold reset
.............................................................................................
176
Product updates
...................................................................................................................
176
3
Parts and diagrams
.........................................................................................................................
177
Order parts by authorized service providers
............................................................................
178
Orderable parts
....................................................................................................
178
Whole unit replacement
.........................................................................................
178
Related documentation and software
.......................................................................
179
Supplies and accessories
.......................................................................................
179
x
ENWW