HP LaserJet Pro 300 Service Manual - Page 156
Interpret control panel messages, Control panel message types, 10.XXXX Supply error
View all HP LaserJet Pro 300 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 156 highlights
Interpret control panel messages Control panel message types The control panel messages indicate the current product status or situations that might require action. Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement. Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Control panel messages 10.XXXX Supply error Description The memory chip for one of the print cartridges cannot be read or is missing. ◦ 10.0000 = black memory chip error ◦ 10.0001 = cyan memory chip error ◦ 10.0002 = magenta memory chip error ◦ 10.0003 = yellow memory chip error ◦ 10.1000 = black memory chip is missing ◦ 10.1001 = cyan memory chip is missing ◦ 10.1002 = magenta memory chip is missing ◦ 10.1003 = yellow memory chip is missing Recommended action Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the print cartridge. 49 Error Turn off then on Description The product experienced an internal error. 132 Chapter 2 Solve problems ENWW