HP LaserJet Pro 300 Service Manual - Page 181

Problem, Cause, Solution, Replace <Color> Cartridge, Paper, Type is, Use HP ToolboxFX.

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Problem Cause Solution Vertical streaks or bands appear on the One or more toner cartridges might be page. defective. Print the Supplies status page to check the remaining life. See the complete version of the English service manual. Aa BbC c Aa BbC c Aa BbC c Aa BbC c Aa BbC c The product is set to override the Replace Cartridge message and to continue printing. Use HP ToolboxFX. Replace any low toner cartridges. Replace any low toner cartridges. The amount of background toner shading becomes unacceptable. Extreme dry (low humidity) conditions can increase the amount of background shading. Check the device environment. The extended print mode setting is incorrect. Try the print job again using the Transfer extended print mode, Dry paper setting. One or more toner cartridges might be defective. Replace any low toner cartridges. The product is set to override the Replace Cartridge message and to continue printing. Replace any low toner cartridges. Smooth media shows more background Think about using rougher media. than plain media Toner smears appear on the media. The media might not meet HP specifications. Use only media that meets HP specifications. See the complete version of the English service manual. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides. Clean the paper path. See the complete version of the English service manual. The toner smears easily when touched. The device is not set to print on the type of media on which you want to print. In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper. The media might not meet HP specifications. Use only media that meets HP specifications. See the complete version of the English service manual. The paper path might need cleaning. Clean the paper path. See the complete version of the English service manual. ENWW Solve image-quality problems 157

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Problem
Cause
Solution
Vertical streaks or bands appear on the
page.
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
a
a
a
a
a
c
c
c
c
c
b
b
b
b
b
One or more toner cartridges might be
defective.
Print the Supplies status page to check
the remaining life. See the complete
version of the English service manual.
Use HP ToolboxFX.
Replace any low toner cartridges.
The product is set to override the
Replace <Color> Cartridge
message
and to continue printing.
Replace any low toner cartridges.
The amount of background toner
shading becomes unacceptable.
Extreme dry (low humidity) conditions
can increase the amount of background
shading.
Check the device environment.
The extended print mode setting is
incorrect.
Try the print job again using the
Transfer
extended print mode,
Dry paper
setting.
One or more toner cartridges might be
defective.
Replace any low toner cartridges.
The product is set to override the
Replace <Color> Cartridge
message
and to continue printing.
Replace any low toner cartridges.
Smooth media shows more background
than plain media
Think about using rougher media.
Toner smears appear on the media.
The media might not meet HP
specifications.
Use only media that meets
HP specifications. See the complete
version of the English service manual.
If toner smears appear on the leading
edge of the paper, the media guides are
dirty, or debris has accumulated in the
print path.
Clean the media guides.
Clean the paper path. See the complete
version of the English service manual.
The toner smears easily when touched.
The device is not set to print on the type
of media on which you want to print.
In the printer driver, select the
Paper
tab
and set
Type is
to match the type of
media on which you are printing. Print
speed might be slower if you are using
heavy paper.
The media might not meet HP
specifications.
Use only media that meets
HP specifications. See the complete
version of the English service manual.
The paper path might need cleaning.
Clean the paper path. See the complete
version of the English service manual.
ENWW
Solve image-quality problems
157