HP M8200n PC Troubleshooting - Page 5

Maintenance, Creating Data Backup Discs, Creating System Recovery Discs, Removing Unused Programs - problems

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Maintenance This section includes information about tasks you can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future. Creating Data Backup Discs You can use CD or DVD recording (or burning) software that is installed on your computer, (for example, Roxio Creator Basic) to create backup discs of important information, including personal files, e-mail messages, and Web site bookmarks. You can also move data to an external hard disk drive. The following procedure is just one way to back up data; refer to Help and Support for more information. 1 Click the Windows Start Button® , All Programs, Roxio, and then Creator. The Roxio Creator window opens. 2 Click Data, and then Data Disc. 3 To add files to the open Roxio project window (which reflects what will end up on your data disc): Click Add Data, navigate to the files or folder you want to back up, and then click Add. Or Drag and drop the files or folders from a directory window to the Roxio project window. 4 Click Continue in the lower-right corner of the project window. A dialog opens, prompting you to place a disc into the disc drive, and providing a list of acceptable disc types. 5 Click Options in the lower-right pane, and in the Options window, check that the Verify data written to the disc after burning checkbox is checked. 6 Click the Burn button data to the disc. to begin recording A progress screen opens. 7 Click Done to return to the Roxio project window. 8 Remove the disc from the disc drive, label it, and store it in a safe place. If you are using an external hard drive, ensure the files are marked clearly as backup data. When writing data to a backup disc, you should use software that includes write verification functionality. This feature compares the data on your hard disk drive with the data copied to the disc to ensure it is an exact copy. Depending on your disc recording software, you may need to manually enable this feature (refer to the software documentation). If you encounter recording issues, try alternate media (different types or brands). Also, use the Windows Explorer tool to view your files and verify content was copied over. To open Windows Explorer, right-click the Windows Start Button, and then click Explore. Creating System Recovery Discs This is a one-time procedure that you should perform while your computer is working properly. If you encounter problems with your computer later, you can restore it to its original factory settings by using the system recovery discs that you created. Before creating system recovery discs, read "System Recovery" on page 24. Removing Unused Programs Unused programs take up memory space and slow down the computer. If there are programs you do not use, follow these steps to uninstall them. 1 Click the Windows Start Button, and then Control Panel. 2 Click Uninstall a program. The Programs and Features window opens. 3 Select the program you want to remove, and then click Uninstall. 4 Follow the onscreen instructions. NOTE: Some programs have their own uninstall features. If you cannot uninstall a program from the Control Panel, refer to the program documentation or online Help. Maintenance 1

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Maintenance
1
Maintenance
This section includes information about tasks you can
perform to help ensure trouble-free operation of your
computer, and to ease the recovery of important
information on your computer if problems arise in the
future.
Creating Data Backup Discs
You can use CD or DVD recording (or burning)
software that is installed on your computer, (for
example, Roxio Creator Basic) to create backup discs
of important information, including personal files,
e-mail messages, and Web site bookmarks. You can
also move data to an external hard disk drive.
The following procedure is just one way to back up
data; refer to
Help and Support
for more
information.
1
Click the
Windows Start Button
®
,
All
Programs
,
Roxio
, and then
Creator
.
The Roxio Creator window opens.
2
Click
Data
, and then
Data Disc
.
3
To add files to the open Roxio project window
(which reflects what will end up on your
data disc):
Click
Add Data
, navigate to the files or folder
you want to back up, and then click
Add
.
Or
Drag and drop the files or folders from a directory
window to the Roxio project window.
4
Click
Continue
in the lower-right corner of the
project window.
A dialog opens, prompting you to place a disc
into the disc drive, and providing a list of
acceptable disc types.
5
Click
Options
in the lower-right pane, and in the
Options window, check that the
Verify data
written to the disc after burning
checkbox
is checked.
6
Click the
Burn
button
to begin recording
data to the disc.
A progress screen opens.
7
Click
Done
to return to the Roxio project window.
8
Remove the disc from the disc drive, label it, and
store it in a safe place. If you are using an external
hard drive, ensure the files are marked clearly as
backup data.
When writing data to a backup disc, you should use
software that includes
write verification
functionality.
This feature compares the data on your hard disk drive
with the data copied to the disc to ensure it is an exact
copy. Depending on your disc recording software, you
may need to manually enable this feature (refer to the
software documentation).
If you encounter recording issues, try alternate media
(different types or brands). Also, use the Windows
Explorer tool to view your files and verify content was
copied over. To open Windows Explorer, right-click the
Windows Start Button
, and then click
Explore
.
Creating System Recovery Discs
This is a one-time procedure that you should perform
while your computer is working properly. If you
encounter problems with your computer later, you can
restore it to its original factory settings by using the
system recovery discs that you created.
Before creating system recovery discs, read “System
Recovery” on page 24.
Removing Unused Programs
Unused programs take up memory space and slow
down the computer. If there are programs you do not
use, follow these steps to uninstall them.
1
Click the
Windows Start Button
, and then
Control Panel
.
2
Click
Uninstall a program
. The Programs and
Features window opens.
3
Select the program you want to remove, and then
click
Uninstall
.
4
Follow the onscreen instructions.
NOTE:
Some programs have their own uninstall
features. If you cannot uninstall a program from the
Control Panel, refer to the program documentation or
online Help.