HP PageWide XL 4700 User Guide 1

HP PageWide XL 4700 Manual

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  • HP PageWide XL 4700 | User Guide 1 - Page 1
    HP PageWide XL 3920/4200/4700/5200 Printer and MFP HP PageWide XL 8200 Printer User Guide
  • HP PageWide XL 4700 | User Guide 1 - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide XL 4700 | User Guide 1 - Page 3
    ...2 Safety precautions ...3 Main components ...10 Front panel ...12 HP DesignJet Utility (Windows only) ...17 Embedded Web Server ...17 Turn information ...35 2 Paper handling ...36 General information and tips ...37 Supported paper types ...38 Paper status ...39 Load roll paper ...40 Unload
  • HP PageWide XL 4700 | User Guide 1 - Page 4
    ...94 Introduction ...95 Control network protocols ...95 Front-panel menu items ...95 Link configuration methods ...99 Troubleshooting ...100 5 Security ...104 HP Connection Inspector ...105 Access control ...106 Certificate management ...109 Other Embedded Web Server security settings ...109 Front
  • HP PageWide XL 4700 | User Guide 1 - Page 5
    ...191 12 Accessories ...192 How to order ...192 List of accessories ...192 Non-HP accessories ...193 13 When you need help ...194 Request support ...195 Customer Self-Repair ...195 Service information ...195 14 Retrieving printer usage information ...197 Get printer accounting information ...197
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    Speed specifications (Lines/Fast mode) ...206 16 Front-panel error messages ...208 Glossary ...209 Index ...212 vi ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP DesignJet Utility (Windows only) ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide XL 4700 | User Guide 1 - Page 8
    6 D/A1 pages per minute in monochrome and color; first page out in 20 s from USB. HP PageWide XL 4200 printer series: Print up to 10 D/A1 pages per minute in monochrome and color; first page out in 20 s. HP PageWide XL 4700 printer series: Print up to 15 D/A1 pages per minute in monochrome and color
  • HP PageWide XL 4700 | User Guide 1 - Page 9
    replacement, follow the instructions provided in HP documentation to minimize safety HP. ● There are no operator-serviceable parts inside the printer except those covered by HP's Customer Self Repair program (see http://www.hp.com/go/selfrepair/). Refer servicing of other parts to qualified service
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    supply voltage specified on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the Do not try to dismantle the cutter assembly: refer servicing to qualified service personnel. ● Do not stand on the drawers: the printer could fall
  • HP PageWide XL 4700 | User Guide 1 - Page 11
    recommendations for handling heavy paper rolls. Ink handling HP recommends that you wear gloves when handling the ink HP's Customer Self Repair program. See http://www.hp.com/go/selfrepair/. Refer servicing of other parts to qualified service personnel. Disconnect the dryer and call your service
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    Unplug the power cord before servicing the dryer. WARNING! The supply voltage specified on the nameplate. ● Use only the power cord supplied by HP with the dryer. Do not use a damaged power cord. Do not use of this guide includes warning and cautionary notices in appropriate places. 6 Chapter 1
  • HP PageWide XL 4700 | User Guide 1 - Page 13
    shock hazard. Disconnect all power sources before servicing. CAUTION: Double pole. Neutral fusing. Before starting, read and follow the operating and safety instructions. Electric shock hazard. Disconnect all power sources before servicing. CAUTION: Double pole. Neutral fusing. Before starting
  • HP PageWide XL 4700 | User Guide 1 - Page 14
    : Double pole. Neutral fusing. Before starting, read and follow the operating and safety instructions. Crush hazard. Keep hands away from the moving service carriage. This label is located by the access to the service carriage, on the gas springs, and in the folder. You are recommended to wear
  • HP PageWide XL 4700 | User Guide 1 - Page 15
    Label Explanation Risk of trapped fingers. Do not touch the rollers. This label is located on the high-capacity stacker. Risk of trapped fingers. Do not touch the gears while they are moving. This label is located on the high-capacity stacker. NOTE: The final label position and its size on the
  • HP PageWide XL 4700 | User Guide 1 - Page 16
    Main components The front and rear views of the printer illustrate the main components. Front view These components can be seen from the front of the printer. 1. Print bar 2. Front panel 3. Power key 4. USB port 5. Ink cartridges 6. Paper access front cover 7. Drawer 8. Maintenance cartridge 9. Top
  • HP PageWide XL 4700 | User Guide 1 - Page 17
    Rear view These components can be seen from the rear of the printer. 1. Output module 2. Paper output 3. Power switch and plug 4. LAN connections 5. Cleaning container ENWW Main components 11
  • HP PageWide XL 4700 | User Guide 1 - Page 18
    Front panel The front panel is a touch-sensitive screen on the front right of the printer. It can rotate 360° horizontally, so you can use it from the front or rear of the printer. It can also be tilted to minimize reflections. It gives you complete control of your printer: from the front panel, you
  • HP PageWide XL 4700 | User Guide 1 - Page 19
    Home screens There are three top-level screens that you can move between by sliding your finger across the screen, or tapping the appropriate button at the bottom of the screen. ● The first main screen provides direct access to the important printer functions, depending on your printer model and
  • HP PageWide XL 4700 | User Guide 1 - Page 20
    ● The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job queue. Beacon The printer has a beacon located on top of the front panel; it gives a summary of the printer status that can be seen from a distance. IMPORTANT: The
  • HP PageWide XL 4700 | User Guide 1 - Page 21
    : for example, it is almost out of ink or paper. Yellow light The printer can print, but there is something wrong. If the problem persists, contact your service representative. Red light The printer is unable to print and needs attention, or a major subsystem of the printer is not working. You
  • HP PageWide XL 4700 | User Guide 1 - Page 22
    elapses before sleep mode, see Change system options on page 16. Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP DesignJet Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option of remotely waking up
  • HP PageWide XL 4700 | User Guide 1 - Page 23
    to manage your printer from a computer with a TCP/IP connection. Start the HP DesignJet Utility from the icon on your taskbar or from Start > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed on your computer. When you open the
  • HP PageWide XL 4700 | User Guide 1 - Page 24
    , install new firmware, and troubleshoot problems. Service engineers can use it to retrieve internal information that helps to diagnose printer problems. You can access the Embedded Web Server remotely by using an ordinary Web browser running on any computer. Supported browsers for desktop and
  • HP PageWide XL 4700 | User Guide 1 - Page 25
    To change the language, change your Web browser's language setting. To complete the change, close and reopen your Web browser. Turn the printer on and off If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the power key below the front panel.
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    used per color (the accuracy of these estimates is not guaranteed) - HP-GL/2 palette shows the color or grayscale definitions in the currently selected available (PostScript printers only) - Print folder pattern ● Service information prints - Print current information - Print usage information
  • HP PageWide XL 4700 | User Guide 1 - Page 27
    administrator password on page 106. Connect the printer to your network http://www.hp.com/go/pagewidexl/connect-to-network/ The printer is able to configure itself You can change the network configuration manually, although it is not normally necessary to do so. ENWW Preparing your
  • HP PageWide XL 4700 | User Guide 1 - Page 28
    can change the settings manually. You can also do this manually using the Embedded Web Server also install the printer software. The following instructions apply if you intend to print from the printer software from HP's website at http://www.hp.com/go/pagewidexlseries/support/ software. 3. Select
  • HP PageWide XL 4700 | User Guide 1 - Page 29
    the front panel and tap . Note the mDNS service name of your printer. 2. Access the install package from HP's website: http://www.hp.com/go/pagewidexlseries/support/software. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software
  • HP PageWide XL 4700 | User Guide 1 - Page 30
    network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer
  • HP PageWide XL 4700 | User Guide 1 - Page 31
    HP, the Customer Involvement Program, and other online print services. If any problem is detected, you will be provided with a description of the problem printer. To install the new firmware, you must confirm the installation manually. ● Firmware update history: A list of firmware versions that have
  • HP PageWide XL 4700 | User Guide 1 - Page 32
    On the Network folders page, click at the top of the page, and fill in the various fields: ● Display name: Name displayed in the front panel when you are choosing the file's scan destination/printing origin (depending of the functionality use). ● Network path: Should contain the network name of the
  • HP PageWide XL 4700 | User Guide 1 - Page 33
    save the configuration. ● The printer automatically checks that it can access the network folder. If not, see Cannot access the network folder or HP SmartStream (if installed as an accessory) on page 152. NOTE: If the product has already been configured for scanning to network/printing from networks
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    4. In the Sharing tab, click the Advanced Sharing button. 28 Chapter 1 Introduction ENWW
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    5. Ensure that the user has the correct permission settings depending of the functionality use of the network folder. If you configured a scan-to-folder, you need to ensure full read/write control over the shared folder so that the user(s) can add files to folder. To do this, click Permissions and
  • HP PageWide XL 4700 | User Guide 1 - Page 36
    3. Open the System Preferences application and click the Sharing icon. 4. Depending of the functionality of the folder, make sure the user has the right permissions. For scanning purposes, Read & Write is needed to access the folder. 5. Click Options. 6. Check the Share files and folder using the
  • HP PageWide XL 4700 | User Guide 1 - Page 37
    sent by the printer. This is not the same email address that is used by HP Connected. ● Attachment size limit: The maximum size of a file attached to an address book for scan-to-email and authentication purposes. The following instructions explain how to use LDAP to connect the printer to a network
  • HP PageWide XL 4700 | User Guide 1 - Page 38
    list of email addresses for matching characters. You can refine the search results by typing additional characters and performing a new search. Printers that support LDAP also support the use of a standard outgoing email profile, so they do not require a connection to an LDAP server in order to send
  • HP PageWide XL 4700 | User Guide 1 - Page 39
    on page 31. Turn email notifications on and off The notification service is always turned on, but all specific notifications are turned off can find the latest drivers and software at http://www.hp.com/go/pagewidexlseries/support/software/. The macOS drivers are also available through Apple Software
  • HP PageWide XL 4700 | User Guide 1 - Page 40
    of how your job will be printed. This application is available only under Windows. You can install HP Print Preview by downloading the integrated installer from http://www.hp.com/go/ pagewidexlseries/support/software/. You can change the rotation, scaling, color mode and the paper source settings in
  • HP PageWide XL 4700 | User Guide 1 - Page 41
    its products and services accessible to people with disabilities. Other sources of information This guide is supplemented by various other documents about your printer. The following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information
  • HP PageWide XL 4700 | User Guide 1 - Page 42
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load roll paper ● Unload roll paper ● Paper options ● Store paper ● Cannot load roll paper ● Protect a paper type ● Paper presets ● Paper jam 36 Chapter 2 Paper handling ENWW
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    ) wide, and the roll core must be 76 mm (3 in) in diameter. ● Each drawer can be loaded with two paper rolls (front and rear). ● 3920, 4200, 4700, 5200 printer series: Your printer has one or two drawers: the second may be purchased as an accessory. The roll positions are numbered 1 and
  • HP PageWide XL 4700 | User Guide 1 - Page 44
    bond papers, coated papers, films, self-adhesive materials, and banner and sign materials. Supported HP papers These papers are sold by HP for use with your printer. See the latest information on HP-branded papers supported for your printer and download paper presets for any of these papers from
  • HP PageWide XL 4700 | User Guide 1 - Page 45
    Poster papers ● Poster matte paper ● Poster satin paper ● Poster gloss paper ● Photo semi-gloss paper ● Blue-back paper Banner and sign ● Polypropylene ● Tyvek 135 g/m² Blueprint ● Blueprint Paper status Each paper loaded into your printer may have a different status. The icon displays the
  • HP PageWide XL 4700 | User Guide 1 - Page 46
    Load roll paper This is the standard procedure for loading a roll of paper into your printer. http://www.hp.com/go/pagewidexl/load-roll/ 1. Tap , then Load. TIP: If the printer is not printing and the lock light on the drawer is off, you
  • HP PageWide XL 4700 | User Guide 1 - Page 47
    3. Open the locking levers on the left and right hubs. 4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: ENWW Load roll paper 41
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    6. Slide the hubs back towards the center so that they engage with the roll. 7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 42 Chapter 2 Paper handling ENWW
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    9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to facilitate automatic feeding. Do not stop feeding until the paper is automatically advanced. 10. Continue feeding until you hear a beep. 11.
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    13. Select the paper type on the front panel. The front panel remembers the last paper type loaded in this position, in case that helps. 14. When you are ready, tap Finish and check. The printer checks the position, width, and length of the loaded paper. The width and length are displayed on the
  • HP PageWide XL 4700 | User Guide 1 - Page 51
    4. Open the locking levers on the left and right hubs. 5. Slide the hubs to the side so that you can remove the roll. 6. Remove the roll (or the core, if only the core is left). 7. Close the locking levers on the left and right hubs. 8. Close the drawer. ENWW Unload roll paper 45
  • HP PageWide XL 4700 | User Guide 1 - Page 52
    Paper options You can use the paper options to change the paper type or protect a paper type from accidental printing. To see the paper options, tap . The following options are available: ● Select the paper source. ● Edit type: You can modify the type of the loaded paper. ● Edit length: You can
  • HP PageWide XL 4700 | User Guide 1 - Page 53
    to loosen and unwind from the core. Cannot load roll paper If you have a problem when trying to load a roll, try these suggestions: ● Check that you have specifications. TIP: When loading rear rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. Protect a paper
  • HP PageWide XL 4700 | User Guide 1 - Page 54
    Paper presets Each supported paper type has its own characteristics. For optimum print filter, only the matching paper presets will be displayed. For example, if you select "HP" from the brand filter, only HP paper presets will be displayed. The effect of using more than one filter is to narrow
  • HP PageWide XL 4700 | User Guide 1 - Page 55
    that the package is not signed (only packages downloaded from the HP Media Locator Internet database are digitally signed, as a form of new paper preset will interrupt any printing that is in progress. 3. Start the HP DesignJet Utility or the Embedded Web Server. In the Embedded Web Server, click the
  • HP PageWide XL 4700 | User Guide 1 - Page 56
    and from the driver under the Custom paper category. You can export the new paper preset to your computer and use it on other HP DesignJet Z series printers, by using the Embedded Web Server: 1. From the Paper tab, click Paper management > Export paper preset. 2. Select a paper preset and click
  • HP PageWide XL 4700 | User Guide 1 - Page 57
    the issue automatically. If it cannot, it stops, and you must fix the problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed on each screen of the wizard. When you have removed all the paper
  • HP PageWide XL 4700 | User Guide 1 - Page 58
    is there already. CAUTION: Take care not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 52 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 59
    6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover of the drawer. 8. Rewind the paper. 9. Cut off the leading edge of the paper if it has been damaged. 10. Rewind again and feed the paper into the slot. 11. Use the paper-cut button to cut the leading edge
  • HP PageWide XL 4700 | User Guide 1 - Page 60
    Paper jam in the paper-access front cover If the paper jams behind the paper-access front cover, you may need to clear it manually. 1. Open the front cover. 2. Pull out the paper. CAUTION: Be careful to pull out only the paper and not the struts of the printer. 3. Cut
  • HP PageWide XL 4700 | User Guide 1 - Page 61
    Paper jam in the belts If the paper jams in the belts, you may need to clear it manually. NOTE: If your printer does not have a top stacker, it is available as an accessory. 1. Locate the top-stacker cover. 2. Open the top-stacker cover and remove the paper from the top stacker.. ENWW Paper jam 55
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    3. Locate and pull the handle(s) to open the print-bar cover, and remove any paper from the belts area. NOTE: There may be one or two handles, depending on the model. 4. Close the print-bar cover. 5. Close the top-stacker cover. 56 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 63
    in the printer. Paper jam in the paper output If the paper jams where it emerges from the printer, you may need to remove it manually. 1. Make sure that the jam is not in the accessory interface. 2. If you have an F60 or F70 folder installed, raise the folder tray. NOTE
  • HP PageWide XL 4700 | User Guide 1 - Page 64
    3. If your printer has an output button, press it to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your fingers. 5. Make sure there are no loose pieces of paper left. 58 Chapter 2 Paper handling ENWW
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    reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the top stacker (3920 and 4200 series only) If the paper jams in the top stacker, you may need to remove it manually. 1. Locate the top-stacker cover. ENWW Paper jam 59
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    2. Open the top-stacker cover and remove the paper from the top stacker. 3. Close the top-stacker cover. 4. Locate the top-stacker rear cover. 60 Chapter 2 Paper handling ENWW
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    5. Open the top-stacker rear cover and remove the paper. 6. Close the top-stacker rear cover. 7. Check that there is no paper in the output zone. Be careful with the pinchwheels. ENWW Paper jam 61
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    jam in the top stacker accessory (4700 and 5200 series only) If the paper jams in the top stacker, you may need to remove it manually. NOTE: If your printer does not have a top stacker, it is available as an accessory. (If the top stacker is not installed, disregard this procedure
  • HP PageWide XL 4700 | User Guide 1 - Page 69
    and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the folder input (HP F60 and HP F70 folders) If the paper jams in the folder input, you may need to remove it
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    1. Lift the folder tray. 2. Remove the paper from the tray. 3. Pull the paper to remove it from the printer. Be careful with the pinchwheels. 4. Ensure that no pieces of paper are left in the printer. 64 Chapter 2 Paper handling ENWW
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    5. Close the folder tray. Paper jam in the folder input (HP F40 Folder only) If the paper jams in the folder input, you may need to remove it manually. 1. Disengage the printer from the folder. 2. If necessary, cut the paper between the printer and the folder. 3. Remove the paper from the folder
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    the job have been printed. Paper jam in the no-fold tray (HP F60 and HP F70 folders) If the paper jams in the no-fold tray, you may need to remove it manually. IMPORTANT: This operation must be performed by a service engineer or by someone else with appropriate training. 1. Open the top cover
  • HP PageWide XL 4700 | User Guide 1 - Page 73
    that all pages of the job have been printed. Paper jam on the fan-folding path (HP F60 and HP F70 folders) If the paper jams in the fan-folding path, you may need to remove it manually. 1. Try to remove the paper by pulling it from the no-fold tray. If you
  • HP PageWide XL 4700 | User Guide 1 - Page 74
    that all pages of the job have been printed. Paper jam on the fan-folding path (HP F40 folder only) If the paper jams in the fan-folding path, you may need to remove it manually. 1. Open the fan-folding cover. 2. Move the rollers to release the paper. 3. Pull the paper out
  • HP PageWide XL 4700 | User Guide 1 - Page 75
    from behind the folder. Open the fan-fold cover to stop the folder motor, and remove the paper. Paper jam on the cross-folding path (HP F60 and HP F70 folders) If the paper jams in the cross-folding path, you may need to remove it
  • HP PageWide XL 4700 | User Guide 1 - Page 76
    pages. However, you should check that all pages of the job have been printed. Paper jam on the cross-folding path (HP F40 folder only) If the paper jams in the cross-folding path, you may need to remove it manually. 1. Open the top cross-folding cover. 70 Chapter 2 Paper handling ENWW
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    2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the top cross-folding cover. 4. If the jam is not resolved, open the lateral cross-folding cover. 5. Remove the paper. CAUTION: Take care to avoid injury. 6. Close the cover. 7. Wait until the printer is ready for paper. 8. The
  • HP PageWide XL 4700 | User Guide 1 - Page 78
    Paper jam in the high-capacity stacker If the paper jams in the high-capacity stacker, you may need to remove it manually. 1. If your printer has an output button, press it to raise the output module. 2. Remove the high-capacity stacker. You can pull the stacker by
  • HP PageWide XL 4700 | User Guide 1 - Page 79
    the job have been printed. Paper jam in the scanner (MFP only) If the paper jams in the scanner, you may need to remove it manually. 1. Empty the top stacker, if you have one. ENWW Paper jam 73
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    2. Pull out the top stacker, if you have one. 3. There is a small lever at the rear left of the scanner. Slide the lever up and open the scanner cover. 4. Remove the paper. 5. Make sure there is no paper left in the scanner (insert your hand). 6. Close the cover. 74 Chapter 2 Paper handling ENWW
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    7. Close the top stacker, if you have one. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. ENWW Paper jam 75
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    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode 76 Chapter 3 Ink system ENWW
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    the front panel: ● OK: The cartridge is working normally. ● Reseat: The cartridge is not responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should be replaced by a functional cartridge. ● Low on ink: The cartridge is low on
  • HP PageWide XL 4700 | User Guide 1 - Page 84
    Ink Cartridge (only in Asia/Pacific) 3900, 4200, and 4700 printers only 3ED86A HP 864 500-ml Black Ink Cartridge 3ED85A HP 865 500-ml Cyan Ink Cartridge 3ED83A HP 865 500-ml Magenta Ink Cartridge 3ED84A HP 865 500-ml Yellow Ink Cartridge 1XA70A HP 864 500-ml Black Ink Cartridge (only in
  • HP PageWide XL 4700 | User Guide 1 - Page 85
    in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all reprinted in full. HP recommends that you replace an empty cartridge with a new HP cartridge. See are related to the cartridge, nor for any problems due to ink contamination. ● You will invalidate
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    starts. Follow the instructions displayed on the front panel. If your cartridge is not an Original HP cartridge, HP recommends that you the ink cartridge information on the front panel. Ink cartridge troubleshooting If you have a problem with an ink cartridge, try these suggestions. 1. Check that
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    maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced when necessary. This takes a little time and can occasionally delay printing. When a as faulty, but removing and reinserting it may perhaps solve the problem. ENWW Print bar 81
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    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer of its life. Alternatively, a test print may indicate a printhead problem before the printer detects it. CAUTION: Avoid touching pins, leads,
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    http://www.hp.com/go/pagewidexl/change-printhead/ 1. Ensure that all ink cartridges are at least 25% full. 2. Start the printhead replacement from the front panel: tap , then
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    6. Open the internal cover. 7. Pull the blue handle to open the latch. 84 Chapter 3 Ink system ENWW
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    8. Pull the latch to place it on the cover. 9. Extract the printhead, using the handle. 10. Slowly remove the protective caps from the new printhead in the order shown below. ENWW Print bar 85
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    11. Insert the new printhead in the correct orientation, clipping it into place. 12. Close the latch. 13. Close the blue handle. 14. Close the internal cover. 86 Chapter 3 Ink system ENWW
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    15. Close the print-bar cover. 16. Close the top-stacker cover, if you have one. 17. Empty the top stacker, if you have one. 18. Tap Continue and wait about 32 minutes while the printer performs automatic calibrations and checks. 19. Make sure that you comply with all applicable federal, state,
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    Printhead troubleshooting If you have a problem with a printhead, try these suggestions. 1. Check that you have cap. If the printer continues operating while the container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses. You can check
  • HP PageWide XL 4700 | User Guide 1 - Page 95
    Cleaning container part number The HP 874/876 PageWide XL Cleaning Container has the part number 3WW73A. Replace the cleaning container You should replace the cleaning container when requested by the front panel. http://www.hp.com/go/pagewidexl/change-cleaning-container/ 1. At the front panel, tap ,
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    disposing of ink system consumables. Cleaning container troubleshooting If the cleaning container is correctly installed again. If that also fails, contact your service representative. Maintenance cartridge The maintenance cartridge cleans and cartridge part number The HP 841/874/876 maintenance
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    http://www.hp.com/go/pagewidexl/change-maintenance-cartridge/ IMPORTANT: Be ready with the back so that the printheads do not become dry. If the front panel shows an error, close the service door. 1. Remove the packaging from the new maintenance cartridge. 2. Start the replacement from the front
  • HP PageWide XL 4700 | User Guide 1 - Page 98
    5. If you intend to insert a partially used replacement cartridge, make a note of the percentage of cloth remaining, which is shown approximately on the side of the cartridge. You will be asked for this figure later. 6. Insert the new maintenance cartridge into the slot. IMPORTANT: Be careful to
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    troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your service ink system and install genuine HP (or compatible) cartridges. NOTE
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    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 94 Chapter 4 Networking ENWW
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    is required. The embedded Jetdirect print server supports connection to IEEE 802.3 10Base-T Ethernet, half-duplex mode. However, you can manually configure the link using the printer's front panel embedded Telnet server, see the HP Jetdirect Print Server Administrator's Guide for your print server model
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    characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx address in the form 169.254.x.x is assigned automatically. Manual: Use the Manual Settings menu to configure TCP/ IPv4 parameters. This menu appears
  • HP PageWide XL 4700 | User Guide 1 - Page 103
    169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through
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    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
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    itself automatically to communicate over a network. Otherwise, you can configure it manually. It supports 10, 100, or 1000 Mbps network link speeds using full-duplex or , for example, from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin ENWW Link configuration methods 99
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    b. Check that the status indicator lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings
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    configure itself onto the network at the proper speed and communication mode. ● OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those of be connected to the network, but not to your computer. ENWW Troubleshooting 101
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    error messages that require further action, take the action to resolve the problems. 6. If all else fails, turn the printer off and on available and working correctly for the HP DesignJet Utility in Windows. 3. From the front panel, tap , then Security > Web services > Printing & management, and make
  • HP PageWide XL 4700 | User Guide 1 - Page 109
    ● Make sure that there are no network link issues. See Link troubleshooting on page 100. ● Take into account that, in network deployments with network issues when using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102
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    5 Security ● HP Connection Inspector - Enable/disable the Connection Inspector - Enable/disable auto-recovery ● Access control - Administrator password - Access control tab - Device user accounts - LDAP-sign-in server -
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    Network identification. See the HP Connection Inspector Technical White Paper at http://h10032.www1.hp.com/ctg/Manual/c05818653 for more information. is disabled, it displays a system error and recommends contacting a service representative. You can enable or disable auto-recovery in the Embedded
  • HP PageWide XL 4700 | User Guide 1 - Page 112
    should see something like this. Alternatively, tap , then Printer information card. You should see something like this. How to change the administrator password HP recommends that you change the password to one of your own choice. NOTE: The administrator password cannot be left blank. To change the
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    If you forget the password If you forget the administrator password, contact a service representative and ask for it to be reset to the default password. You cannot do this yourself. Access control permissions will also be reset to
  • HP PageWide XL 4700 | User Guide 1 - Page 114
    LDAP-sign-in server Information needed before starting Ensure that you have the following information before starting the configuration: ● Server address (hostname or IP) ● Server authentication requirements ● Path to start search (BaseDN, Search Root) (for example, o=mycompany.com) ● Attributes
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    ● Windows domain ● Attributes for matching the name entered (such as cn or samAccountName), retrieving the email address (such as mail), and how the name will be displayed on the control panel (such as displayName) Setup In the Embedded Web Server, click Settings > Windows sign-in configuration.
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    5 minutes. ● Embedded Web Server: Enable or disable the Embedded Web Server. ● Printing & management Web services: Enable or disable Web services that are used by printing and management tools such as the HP Utility, HP Click, and SDK for RIPs. If an administrator password has been set, it must be
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    ● Retrieve from front panel (personal job): Use the personal job printing feature to specify that a job cannot be printed until you release it from the printer's front panel. To preview it in the Embedded Web Server, you will need to enter the PIN. ● Encrypted PIN printing: Protect confidential
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    ways in which you can choose to print, depending on your circumstances and preferences. ● From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print any kind of file from a computer connected to the printer by
  • HP PageWide XL 4700 | User Guide 1 - Page 119
    driver without the rest of the software. Therefore, we recommend installation using the install package that you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are
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    TIP: In general you are recommended to use the default settings unless you know that they do not meet your requirements. The printer will apply its own policies regarding roll and paper to choose the most suitable for your job. TIP: Windows only: If you intend to reuse a particular group of settings
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    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver
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    You can print from a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF, or PostScript files. 1. Insert the USB flash drive into be printed. A preview of the document is displayed. Multipage documents are supported only in PDF files; in this case, you can also select a page to
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    4. Use the toolbar buttons to zoom in and out to see information about the selected job. You can also choose the predefined zoom modes: fit to screen, pinch to zoom, or original document size. Tap OK to proceed to quickset selection. 5. The list of print-from-USB quicksets is displayed. You can
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    page 25. 2. At the front panel, go to the home page and tap . 3. Select Network folder. 4. Select a file to be printed. Multipage documents are only supported in PDF; in this case, you can also select a page to print. 5. The list of print-from-Network quicksets is displayed. You can choose and
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    Configure the email address book on page 31 or Windows sign-in configuration on page 108. 4. Select a file to be printed. Multipage documents are only supported in PDF; in this case, you can also select a page to print. 5. The list of print-from-My Home Folder quicksets is displayed. You can
  • HP PageWide XL 4700 | User Guide 1 - Page 126
    indicate, to match the specific needs of different kinds of images. Although all print-quality modes are for 1-pass printing (in contrast to HP DesignJet printers), several parameters such as print speed, color strategy, and image processing have been optimized for each case. Refer to the print
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    ENWW Select print quality 121
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    7 Job queue management ● Job queue in the front panel ● Print job queue in the Embedded Web Server ● Scan queue in the Embedded Web Server 122 Chapter 7 Job queue management ENWW
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    Job queue in the front panel Tap on the home screen to view the job queue(s) on the front panel. You can choose Print & Copy queue or Scan queue from the tabs at the left of the screen. The job queue page shows all jobs that are available in the selected job queue. Print & Copy queue The Print &
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    Now printing The job is being printed. ● Paused: The job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print mode change between pages of the same job.
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    to manage the job in the job queue. Delete To delete a job manually, select the job and tap Delete. Cancel Sending The transfer of a file : See Configure the email server on page 31. ● To HP Smartstream: Possible only if you have HP Smartstream installed. See Accessories on page 192. ● USB drive
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    Reprint In the History section, tap the job you want to reprint. On the details screen, tap Reprint. On the next screen, you can select the number of copies, the source, and the destination. Print next If you want to change the position of a job in the queue to be printed immediately after the
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    ○ Print on the same width only: Each page prints on a roll with the same page width. ○ Print on the same width or wider: Each page prints on a roll with the same width or wider. - Use most depleted roll: When there are two with the same paper type and width, the roll selected is the roll with less
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    time after which these jobs will be removed (2-48 h). To delete a job manually, select the job and tap Delete on the bottom right. The Delete option are exactly the same whether you use the Embedded Web Server or the HP DesignJet Utility. To see the queue in the Embedded Web Server, select
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    all selected jobs to the top of the job queue. ● Print anyway: The printer will try to print the job even if there is some problem with it. ● Delete: Deletes selected jobs from the job queue. You are asked to confirm before the job is deleted. Prioritize a job in the queue
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    printer puts a job on hold you receive an alert, see Front panel on page 12, which explains why the job is on hold. Follow the instructions on the screen to remove the hold and continue printing. Scan queue in the Embedded Web Server To see the queue in the Embedded Web
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    You can perform the following operations on one or all jobs in the queue: ● Delete all: Deletes all jobs from the job queue from the top of the window. You are asked to confirm before the job is deleted. ● Delete: Click the button at the bottom of the window to delete selected jobs from the job
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    8 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot ● Scan from the HP Smart App 132 Chapter 8 Scanning and copying (MFP only) ENWW
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    can be used for scan, copy, and print jobs. Factory quicksets The printer comes with some factory quicksets already defined, designed to support typical user requirements. User quicksets Depending on the permissions set in your printer, you can create, delete, reorder, or change a quickset. To
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    http://www.hp.com/go/pagewidexl/scanning-presets/ 1. Tap . 2. Select an appropriate or Windows sign-in. ● Scan to network folder-if a network folder has been added. ● Scan to HP SmartStream folder-if installed. ● Scan to email-if an email server has been configured (see Configure the email
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    4. Insert the original, facing upwards. The front panel will display the live preview of the page. You can stop the process by tapping the Stop scan button. 5. Pick up the original when the scanner releases it. TIP: To release the page, you can select automatic release in the quickset settings, or
  • HP PageWide XL 4700 | User Guide 1 - Page 142
    following pages. Change the settings as you like and tap OK. ● You can use Edit page to edit the scanned page, and correct any skew manually. 8. Exit the scan by tapping Finish for single-page documents, or Finish & Save for multipage documents. 136 Chapter 8 Scanning and copying (MFP only) ENWW
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    . When this setting is enabled, some other settings and the preview are not available. The scanned images are saved in PDF format. This setting is supported only if the PostScript licence is installed. ● Original paper type allows you to set the content type to White paper, Photo paper, Old/recycled
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    select Background removal. Detailed background removal allows you to fine-tune the result of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of original. You can define these values on a scale of darker to lighter
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    in the queue. - The option of deleting pages of the copy job is not available. - The input length is always automatic: you cannot set a manual value. - If you want to print an urgent job interrupting the job currently being printed, select Allow copy to interrupt current print job. ENWW Copying
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    NOTE: When the page order selected does not match the order needed for the output device, or when collation is activated, the job is sent to the job queue when you tap Finish & Print. ● Scan all pages, then send to print queue - Print the copy job after scanning all pages. - The job queue continues
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    The following settings are available in copy quicksets: ● Quickset name allows you to name the quickset you are working with. ● Content type allows you to set the content type to Lines, Mixed, or Image. ● Original paper type allows you to set the content type to White paper, Photo paper, Old/
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    Grayscale (color option). Detailed background removal allows you to fine-tune the result of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of original. You can define these values on a scale of darker to lighter
  • HP PageWide XL 4700 | User Guide 1 - Page 149
    in the Output destination setting. Scanner preferences There are a few options that normally remain the same from one job to another, and a couple of troubleshooting actions that you can take. You can select the following settings by tapping , then Scanner preferences. ● Load delay allows you to add
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    . Do not use any printed version of this guide to test the scanner, as the resolution of is not damaged (if so, call your service representative and ask for a new maintenance sheet). problem of vertical streaks cannot always be solved, due to the technological limitations of CIS technology. HP
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    manually as much as possible before scanning it again. NOTE: The problem of wrinkles cannot always be solved, due to the technological limitations of CIS technology. HP problem); if it is damaged, call your service representative and ask for a new maintenance sheet. ENWW Scanner troubleshooting
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    the problem persists, proceed to analyze the following areas of the diagnostic plot: a. 4 (from module A to E). b. 10, at the intersection between modules. c. 13 in modules A and E, and 14 in modules B, C, and D. If you see any of these defects in the studied areas, call your service representative
  • HP PageWide XL 4700 | User Guide 1 - Page 153
    turning the original 90° before scanning it again. 2. If the problem persists, clean and calibrate the scanner as indicated in Maintenance on of the bars for neutral and vivid colors, call your service representative and report "small color differences between adjacent CIS modules troubleshooting 147
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    the scanner's resolution (choose Max quality if scanning, Best if copying). Turn your original 90°, if possible, before scanning it again. 2. If the problem persists, clean and calibrate the scanner as indicated in Maintenance on page 178. Repeat the scan at a high resolution (Max if scanning, Best
  • HP PageWide XL 4700 | User Guide 1 - Page 155
    but it could be the other way around. If you see this effect, call your service representative and report "color fringing problem after calibration". Vibration If your printer is not properly placed on a flat surface, or close the scanner lid and repeat your scan. ENWW Scanner troubleshooting 149
  • HP PageWide XL 4700 | User Guide 1 - Page 156
    plot. The plot should look like this: If you see an image resembling the incorrect examples below, call your service representative and report an "incorrect paper advance" problem. Vertical black band 20 cm wide Your scanner contains various different CIS modules. If one of the modules fails
  • HP PageWide XL 4700 | User Guide 1 - Page 157
    or old/thin/tracing paper original), HP recommends using a CCD scanner such as the HP DesignJet T1200 HD MFP. Object replication rescanning. 2. If the problem persists, analyze pattern 3, modules A through E, of the diagnostic plot. Call your service representative and report an " troubleshooting 151
  • HP PageWide XL 4700 | User Guide 1 - Page 158
    : Completely transparent papers are not supported. In order to avoid these unwanted problem persists, calibrate your scanner, and re-scan your original again afterwards. 3. If the problem can correct the skew manually with Edit page. Cannot access the network folder or HP SmartStream (if installed
  • HP PageWide XL 4700 | User Guide 1 - Page 159
    scanning to a USB flash drive seems slow, check your USB flash drive interface compatibility. Your system supports a Hi-Speed USB interface. Your USB flash drive should be compatible with Hi-Speed USB (sometimes removal: 4 ● Black enhancement: 6 ● Contrast: 2 ENWW Scanner troubleshooting 153
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    Copy ● Background removal: 2 ● Black enhancement: 6 ● Contrast: 0 Scanner diagnostic plot You can use the diagnostic plot to identify the cause of a scanning problem. Prepare the printer and the paper to print the diagnostic sheet Select a suitable paper type and size for the diagnostic plot. Turn
  • HP PageWide XL 4700 | User Guide 1 - Page 161
    printed correctly, should look like this: If you see any problems, you should follow the recommended recovery procedure, all of which , or copying onto paper. HP recommends using the scan option, so that the generated file can be analyzed more easily by a remote support engineer if necessary. If you
  • HP PageWide XL 4700 | User Guide 1 - Page 162
    for future use We recommend saving the diagnostic plot with the maintenance sheet, in the solid tube provided. Scan from the HP Smart App You can also scan directly to your mobile device by using the HP Smart App, available for Android and iOS. 156 Chapter 8 Scanning and copying (MFP only) ENWW
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    9 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● High-capacity stacker ● HP folders ● Basket ENWW 157
  • HP PageWide XL 4700 | User Guide 1 - Page 164
    paper type and size. When stacking Natural Tracing Paper, use the supports attached to the top stacker (not recommended for other paper types). By Layout/Output tab, and change the output destination to Top stacker. ● HP SmartStream: Set the destination to Top stacker, in the job preparation pane
  • HP PageWide XL 4700 | User Guide 1 - Page 165
    pages coming from the end of a roll. ● Collection required: To avoid problems due to the characteristics of some papers, in some cases you may need to high-capacity stacker is available as an accessory. It is designed to support only centered paper rolls, not flexible or rigid sheets. By default,
  • HP PageWide XL 4700 | User Guide 1 - Page 166
    : Unload the stacker before sending more jobs. ● Paper jam: Follow front-panel instructions to clear the jam. ● Error Follow the instructions on the front panel to fix the error. If the problem persists, contact your service representative. If you have a high-capacity stacker output error, you can
  • HP PageWide XL 4700 | User Guide 1 - Page 167
    be deployed onto the top of the no-fold tray. HP F40 Folder The HP F40 Folder folds printed sheets of paper, managing the printed sheet from end to end. It supports roll sizes up to 36 in (914 mm) wide, with to 6 m (19.6 ft) long (80 g/m² paper) and up to 914 mm (36 in) wide. ENWW HP folders 161
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    Submitting a job to the folder While the folder is installed, it is the printer's default output device. If you submit a job without specifying a folding style, the default style is applied. You can tap to change the folder settings or default folding styles. NOTE: If you want to stack jobs in the
  • HP PageWide XL 4700 | User Guide 1 - Page 169
    orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder. ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane
  • HP PageWide XL 4700 | User Guide 1 - Page 170
    The green rectangle in the preview indicates which part of the page will be on top after folding. If the page contains some header or summary information describing its contents, you may want to ensure that this is in the green rectangle, so that it will be easily visible once the page has been
  • HP PageWide XL 4700 | User Guide 1 - Page 171
    a thinner and more even stack when plotting a lot of prints and keeping them in one stack, either in plastic jackets or in envelopes/ folders. ENWW HP folders 165
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    DIN ● DIN A 190+20 × 297 mm (with binding edge)* 190 mm width, 20 mm margin, 297 mm height ● DIN B 210 × 297 mm (back panel covered)* 210 mm width, 297 mm height ● DIN B 198 × 297 mm TAB* 198 mm width, 297 mm height, with tabs ● DIN B 210 × 297 mm TAB* 210 mm width, 297 mm height, with tabs ● DIN C
  • HP PageWide XL 4700 | User Guide 1 - Page 173
    ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60 and HP F70 folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, 11 in 8.5 in width, 11 in height Fan fold only ● ● Fan fold only (210 mm) Fan fold only 9 in ENWW HP folders 167
  • HP PageWide XL 4700 | User Guide 1 - Page 174
    Others ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12 in height ● Mailer 7.5 × 10 in 7.5 in width, 10 in height ● Inverse DIN (210 × 297 mm) 210 mm width, 297 mm height The title block will be shown as follows when unfolded: For
  • HP PageWide XL 4700 | User Guide 1 - Page 175
    420²594mm B: 17²11 inches B: 18²12 inches A3: 420²297mm A3: 420²297mm Offline folding (HP F60 and HP F70 folders only) Offline folding means that you provide the printed sheets to the folder manually: they do not come directly from the printer. The default folding style is used. 1. In the Output
  • HP PageWide XL 4700 | User Guide 1 - Page 176
    are inserting. 5. Go to the job queue and release it. Troubleshooting If you have a folding problem, try these suggestions. ● Jams: If a paper jam is the folder may not be calibrated. Contact your service representative. ● Communication problems: If the printer does not recognize the folder
  • HP PageWide XL 4700 | User Guide 1 - Page 177
    Basket The basket serves as a secondary output path, mainly collecting waste and pages that cannot be sent to other destinations. You can use the basket, for example, if other destinations are full, or if you want to separate a job from others. After sending a print of A0/E size or greater to the
  • HP PageWide XL 4700 | User Guide 1 - Page 178
    10 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Advanced calibrations 172 Chapter 10 Print quality ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 179
    have any pending calibration for a paper type, tap Calibrate Print Bar. If you still experience print-quality problems, you can follow a more hands-on print-quality troubleshooting procedure, by printing, interpreting, and performing corrective actions as follows. Optimize print quality app Go to
  • HP PageWide XL 4700 | User Guide 1 - Page 180
    , and the bottom part is an illustration of the printhead positions that can be used as a reference. Check and recover print bar If you detect problems in the top part of the plot, where there are random (not regular) lighter, very thin lines, some printheads may need cleaning. Tap Check and
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    If you see defects, you should calibrate the printer by tapping , then Color uniformity calibration. You should also calibrate the printer if you are warned that a paper source has a calibration pending status. To check what calibrations have been done in the past, tap , then , then Calibration
  • HP PageWide XL 4700 | User Guide 1 - Page 182
    2. Make sure that you have loaded a roll of HP Production Matte Polypropylene, 40 in (1016 mm) wide, custom calibrations to solve particular kinds of problems. Tap , then Advanced calibrations. the one you need to correct automatically or manually. If you select Start (recommended), the printer
  • HP PageWide XL 4700 | User Guide 1 - Page 183
    error or damage to the printer by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your service representative. Manual printhead alignment Manual printhead alignment is a calibration that works on top of the automatic alignment run
  • HP PageWide XL 4700 | User Guide 1 - Page 184
    11 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Clean the scanner's glass plate (MFP only) ● Replace the scanner's glass plate (MFP only) ● Calibrate the scanner (MFP only) ●
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    status of the printer in various ways. ● If you start the HP DesignJet Utility and select your printer, you see a page of information the severity of each alert. You can tap an alert to get help in solving the problem. ● From a distance, you can get a quick idea of the printer status by looking
  • HP PageWide XL 4700 | User Guide 1 - Page 186
    and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or pass through doors or corridors, call your service representative. This should be done by trained service personnel. Disconnect the cable before moving or
  • HP PageWide XL 4700 | User Guide 1 - Page 187
    Clean the scanner's glass plate (MFP only) You are recommended to clean the scanner's glass plate periodically, depending on how often you use the scanner. 1. Turn off the printer using the Power key at the front, then also turn off the power switch at the rear and disconnect the power cable. 2.
  • HP PageWide XL 4700 | User Guide 1 - Page 188
    only) Over time, the condition of the glass plate can deteriorate. Small scratches on the surface of the glass can reduce image quality. Contact your service representative (see When you need help on page 194) to order a new glass plate. 1. Turn off the printer using the Power key at the front
  • HP PageWide XL 4700 | User Guide 1 - Page 189
    2. There is a small lever at the left of the scanner. Slide the lever up and open the scanner cover. WARNING! Do not lift the scanner while the scanner cover is open. Your fingers or hand may be trapped or crushed. 3. Unscrew 4 screws from the upper part if you intend to replace any of the three
  • HP PageWide XL 4700 | User Guide 1 - Page 190
    4. Remove the black metal piece (upper or lower as appropriate), and the plastic tabs next to the glass you intend to remove. 5. Slide the glass laterally to remove it. 6. Slide the new glass into place. 7. Put back the plastic tabs you removed earlier. 8. Put back and screw in the black metal
  • HP PageWide XL 4700 | User Guide 1 - Page 191
    in this guide. If you perform calibration successfully and still have concerns about the image quality, see Scanner troubleshooting on page tap , then Scanner preferences > Calibrate scanner. 3. Follow the instructions in the front panel. The supplied maintenance sheet required to perform scanner
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    on). When the system has restarted, repeat the calibration. 6. If you cannot perform the calibration successfully in three consecutive attempts, call your service representative and report the error code that appears in the front panel. Replace the folder's tab reel Follow these steps if you need to
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    2. Pull the lower lever. 3. Rotate the tab protector to remove it. 4. Remove the empty tabs. 5. Place the new tab reel. ENWW Replace the folder's tab reel 187
  • HP PageWide XL 4700 | User Guide 1 - Page 194
    6. Put back the tab protector. 7. Pull the upper lever. 8. Pass the tab between the wheels. 9. Pass the tab reel by the path shown in the image. 188 Chapter 11 Maintenance ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 195
    updates are available from HP. These updates increase the printer's functionality, enhance its features, and may correct minor problems. IMPORTANT: You are most convenient. They can be divided into two categories: automatic and manual updates. NOTE: The firmware includes a set of the most commonly
  • HP PageWide XL 4700 | User Guide 1 - Page 196
    already downloaded to your own computer. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/software/ (according to your printer model) into
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    is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your service representative: see When you need help on page 194. Disk Wipe
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    12 Accessories How to order Contact your service representative, and check that what you want is the accessory upgrade kit HP PageWide XL Top Stacker (CZ320A) Folders ● HP F70 Folder (K5H75A) ● HP F70 Folder with Tab Applicator (L3M58B) ● HP F60 Folder (1EW99A) ● HP F60 Folder with Tab Applicator
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    kit. ● HP PageWide XL 4200 Speed Upgrade Kit (8SB08A) (not available in America) (4200 only) ● HP PageWide XL PostScript/PDF Upgrade HP accessory. Configure A few settings are available for non-HP accessories. ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported
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    13 When you need help ● Request support ● Customer Self-Repair ● Service information 194 Chapter 13 When you need help ENWW
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    HP Support on the Web: http://www.hp.com/go/pagewidexlseries/support/. Before calling your service representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide your software. - If you have a print-quality problem, the name and product number of the paper,
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    If you need to send the list by email, you can save the page as a file from your Web browser, and later send the file. Alternatively, from Internet Explorer you can send the page directly: click File > Send > Page by email. 196 Chapter 13 When you need help ENWW
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    usage or job accounting data from the printer through the Internet. The printer provides data in XML to the application whenever requested. HP provides a Software Development Kit to facilitate the development of such applications. Check usage statistics Check usage from the front panel Tap on
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    - Blueprint: Any content type printed on blueprint paper - Rigid: Any content type printed on rigid sheets ● Scan usage: The copy and scan usage in m², and the total amount: ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of ink consumed. ● Paper usage: Amount of paper
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    Print the usage information There are two different ways to print the usage information from the front panel's home screen: ● Tap to launch the usage information screen, then tap the Print usage report button. ● Tap , then Internal prints > User information prints > Print usage report. Check
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    The accounting page shows a table of the latest printed jobs, with the following information per job (not per page): ● Name: The name of the job The job name is shown only if the Show user name and job name in job accounting setting is enabled for users under Security > Security settings. ● Number:
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    ● Print quality: The print quality used to print the job ● Copies: The number of copies requested (cumulative after reprints) ● Pages: The number of pages completed ● Status: The status of the job: printed, canceled by user, and so on ● Total cost: The total cost of the job (visible if cost
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    ● Paper usage cost: Can be enabled or disabled. Allows you to apply a cost to the papers displayed. You can add papers from the list of supported papers. The costs can be removed or edited; they cannot be empty, but may be 0 (zero). The units selection is the same as for print
  • HP PageWide XL 4700 | User Guide 1 - Page 209
    15 Printer specifications You can consult this chapter for factual details and measurements of all aspects of your printer. ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed
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    Functional specifications Specifications of the functional characteristics of the printer. HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 500 ml of ink: black,
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    Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Specifications of the physical characteristics of the printer. Printer physical specifications 8200 5200/4700/4200/3920 Width Depth Depth with
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    Printing acoustic power Ready acoustic pressure Ready acoustic power Sleep acoustic pressure Sleep acoustic power 8200/5200/4700 ≤ 60 dB(A) ≤ 7.8 B(A) 4200 ≤ 58 dB(A) ≤ 7.6 B(A) ≤ 36 dB(A) ≤ 5.5 B(A) ≤ 20 dB(A) ≤ 3.5 B(A) 3920 ≤ 55 dB(A) ≤ 7.3 B(A) 206 Chapter 15 Printer specifications ENWW
  • HP PageWide XL 4700 | User Guide 1 - Page 213
    of the printing speed of the printer. 8200: 30 D/A1 pages per minute 5200: 20 D/A1 pages per minute 4700: 15 D/A1 pages per minute 4200: 10 D/A1 pages per minute (15 D/A1 pages/min with speed update kit) 3920: 6 D/A1 pages per minute ENWW Speed specifications (Lines/Fast mode) 207
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    because when the printer starts it can diagnose the issue better and may be able to fix it automatically. If the problem persists after restarting, you should contact your service representative and be ready to give the numerical code from the error message. If the error message contains some other
  • HP PageWide XL 4700 | User Guide 1 - Page 215
    of the IETF Zeroconf specification framework, a computer network technology used in Apple's macOS from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. Color accuracy The ability to print colors that match the original
  • HP PageWide XL 4700 | User Guide 1 - Page 216
    with original USB. Most personal computers today use Hi-Speed USB. HP RTL HP Raster Transfer Language: a language defined by HP to describe raster (bitmap) graphics. HP-GL/2 HP Graphics Language 2: a language defined by HP to describe vector graphics. I/O Input/Output: this term describes the
  • HP PageWide XL 4700 | User Guide 1 - Page 217
    protocols on which the Internet is based. USB Universal Serial Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB socket found on USB devices, though which a computer can control the
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    208 F file erase, secure 190 firewall status 98 firmware update 189 manual setup 25 folders 160 front panel 12 accessibility 34 job queue 123 specifications 204 G graphic languages 205 H hard disk specification 205 help 194 HP DesignJet Utility access 17 cannot access 102 I ink usage 199 ink
  • HP PageWide XL 4700 | User Guide 1 - Page 219
    min) 204 status 39 store 46 supported types 38 unload roll 44 usage 199 manual 177 3 scan queue 124 scan-quality problems color differences between CIS modules 146 troubleshooting 143 scanning 133 scanning job queue Embedded Web Server 130 secure file erase 190 security 104 network settings 98 service
  • HP PageWide XL 4700 | User Guide 1 - Page 220
    T tab reel replace 186 TCP/IP settings 96 U usage information turn on and off 33 W warning 6 warning labels 7 214 Index ENWW
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HP PageWide XL 3920/4200/4700/5200
Printer and MFP
HP PageWide XL 8200 Printer
User Guide