HP Pavilion zd8000 HP Dual TV Tuner/Digital Video Recorder - Hardware Setup - Page 59

Settings > General > Media, Center Setup > Run Media Center Setup, Again., Problem,

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Troubleshooting Problem My remote control does not work. Solution ■ Be sure you are using the HP Media Center Mini Remote Control and not an unsupported remote control. ■ If you are using TV, make sure the remote control has a clear line-of-sight with the TV tuner. Refer to "Using the Remote Control" in Chapter 5. ■ If the remote control has worked without any problems until recently, try replacing the battery. Refer to "Replacing the Remote Control Battery" in Chapter 5. ■ If the remote control works in Media Center but not when changing channels, you must reconfigure the Media Center software settings for the cable or satellite set-top box. Run setup again by selecting Settings > General > Media Center Setup > Run Media Center Setup Again. ■ Check all cable connections going to and from the TV tuner. ■ If using a set-top box: ❐ Be sure the IR blaster cable is securely and properly connected from the TV tuner to the set-top box. ❐ Be sure the set-top box is on and receiving power. ■ Close Media Center, restart the notebook, and then open Media Center again. If the problem is still not resolved, refer to "The TV tuner is not receiving a signal from the remote control." (Continued) A-4 Hardware Setup

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A–4
Hardware Setup
Troubleshooting
My remote control does
not work.
■
Be sure you are using the HP Media Center Mini
Remote Control and not an unsupported remote
control.
■
If you are using TV, make sure the remote
control has a clear line-of-sight with the TV
tuner. Refer to
“Using the Remote Control”
in
Chapter 5.
■
If the remote control has worked without any
problems until recently, try replacing the battery.
Refer to
“Replacing the Remote Control Battery”
in
Chapter 5.
■
If the remote control works in Media Center
but not when changing channels, you must
reconfigure the Media Center software settings
for the cable or satellite set-top box. Run setup
again by selecting
Settings > General > Media
Center Setup > Run Media Center Setup
Again.
■
Check all cable connections going to and from
the TV tuner.
■
If using a set-top box:
❐
Be sure the IR blaster cable is securely and
properly connected from the TV tuner to the
set-top box.
❐
Be sure the set-top box is on and receiving
power.
■
Close Media Center, restart the notebook, and
then open Media Center again. If the problem is
still not resolved, refer to
“The TV tuner is not
(Continued)
Problem
Solution
receiving a signal from the remote control.”