HP StorageWorks 2/16V Brocade Access Gateway Administrator's Guide - Supportin - Page 47

Troubleshooting, Table C-1, Problem, Cause, Solution

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Troubleshooting Appendix C This appendix provides trouble shooting instructions. Table C-1 Troubleshooting Problem Cause Switch is not in Switch is in Native switch mode Access Gateway mode Solution 1. Disable switch using the switchDisable command. 2. Enable Access Gateway mode using the ag --modeenable command. Answer yes when prompted; the switch reboots. NPIV disabled on edge switch ports Inadvertently turned off 3. Log in to the switch. 4. Display the switch settings using the switchShow command. Verify that the field switchMode displays Access Gateway Mode. 1. On the edge switch, enter the portCfgShow command. 2. Verify that NPIV status for the port to which Brocade Access Gateway is connected is ON. 3. If the status displays as "--" NPIV is disabled. Enter the portCfgNpivPort command with the 1 operand to enabled NPIV. Need to reconfigure N_Port and F_Ports Default port setting not adequate for customer environment 4. Repeat step 3 for each port as required. 1. On Brocade Access Gateway, enter the portCfgShow command. 2. For each port that is to be activated as N_port, enter the portCfgNport command with the 1 operand. All other ports remain as F_port. 3. To reset to the port to an F_port, enter the portCfgNpivPort command with the 0 operand. Access Gateway Administrator's Guide C-1 Publication Number: 53-1000430-01

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Access Gateway Administrator’s Guide
C-1
Publication Number: 53-1000430-01
Appendix
C
Troubleshooting
This appendix provides trouble shooting instructions.
Table C-1
Troubleshooting
Problem
Cause
Solution
Switch is not in
Access Gateway mode
Switch is in Native switch mode
1.
Disable switch using the
switchDisable
command.
2.
Enable Access Gateway mode using
the
ag --modeenable
command.
Answer yes when prompted; the switch reboots.
3.
Log in to the switch.
4.
Display the switch settings using the
switchShow
command. Verify that the field
switchMode
displays
Access Gateway Mode.
NPIV disabled on
edge switch ports
Inadvertently turned off
1.
On the edge switch, enter the
portCfgShow
command.
2.
Verify that NPIV status for the port to which Brocade
Access Gateway is connected is ON.
3.
If the status displays as “--” NPIV is disabled. Enter the
portCfgNpivPort <port_number>
command with the
1
operand to enabled NPIV.
4.
Repeat
step 3
for each port as required.
Need to reconfigure
N_Port and F_Ports
Default port setting not adequate
for customer environment
1.
On Brocade Access Gateway, enter the
portCfgShow
command.
2.
For each port that is to be activated as N_port, enter the
portCfgNport <port_number>
command with the
1
operand.
All other ports remain as F_port.
3.
To reset to the port to an F_port, enter the
portCfgNpivPort <port_number>
command with the
0
operand.