HP t505 Troubleshooting Guide t505 Flexible Thin Client - Page 53

No IP Address

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No IP Address No IP Address Done Thin client have a valid IP address? N Yes Service the unit. Note: Refer to the Warranty for coverage information. Ping N Loopback OK? Yes Done Yes Ping N Gateway OK? Yes Thin client have a valid IP address? N Reimage device using restore Reboot unit and server. Ping Server by name OK? N Contact Server Administrator to verify DCHP, DNS services started. Replace network cable. Yes Done Troubleshooting 47

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No IP Address
No IP Address
Replace network
cable.
Contact Server Administrator
to verify DCHP, DNS services
started.
Reimage device
using restore
Done
Service the unit.
Note: Refer to the Warranty for
coverage information.
Ping
Loopback
OK?
Reboot unit and
server.
N
Yes
N
Yes
N
Thin client
have a valid
IP address?
Done
Ping
Gateway
OK?
Ping
Server by
name OK?
Thin client
have a valid
IP address?
N
N
Yes
Done
Yes
Yes
Troubleshooting
47