Husqvarna AUTOMOWER 520 Owner Manual - Page 45

6 Troubleshooting 6.1 Introduction - troubleshooting All messages can be found in the Messages menu in Automower® Connect. More suggestions for steps to take in the event of malfunction or symptoms can be found on www.husqvarna.com. Note: The Messages menu is only available for short-range connectivity (Bluetooth). 6.2 Fault messages Below a number of fault messages are listed which may be shown in the display of the robotic lawnmower. Contact your local Husqvarna representative if the same message appears often. Message Cause Action Wheel motor blocked, Grass or other object is wrapped around the Check the drive wheel and remove the grass left drive wheel. or other object. Wheel motor blocked, Grass or other object is wrapped around the Check the drive wheel and remove the grass right drive wheel. or other object. Cutting system blocked Grass or other object is wrapped around the Check the drive wheel and remove the grass blade disc. or other object. The blade disc lies in a pool of water. Move the robotic lawnmower and prevent the collection of water in the working area. Cutting height blocked Grass or other object is wrapped around the cutting height adjustment, or between the blade disc and chassis. Check the blade disc and the bellows around the cutting height adjustment, and remove any grass or other objects that may have got stuck. No loop signal The power supply is not connected. Check the wall socket connection and whether an earth-fault breaker has tripped or not. Check that the low voltage cable is connected to the charging station. The low voltage cable is damaged or not con- Check that the low voltage cable is not dam- nected. aged. Check that it is also properly connected to the charging station and to the power sup- ply. The boundary wire is not connected to the charging station. Check that the boundary wire connectors are fitted properly to the charging station. Replace connectors if damaged. See Connecting the boundary wire on page 19. Boundary wire broken. ECO mode is activated and the robotic lawnmower has attempted to start outside the charging station. Find out where the break is. Replace the damaged section of the loop with a new loop wire and splice using an original coupler. See Finding breaks in the loop wire on page 52. Place the robotic lawnmower in the charging station and start the robotic lawnmower again. See Start on page 40. The boundary wire is laid in the wrong direction around an island. Check that the boundary wire was laid according to instructions, e.g. in the right direction around the island. See Boundary wire on page 14. The connection between the robotic lawnmower and the charging station has been broken. Place the robotic lawnmower in the charging station and generate a new loop signal, see Security on page 30. Disturbances from metal objects (fences, re- Try moving the boundary wire. inforcement steel) or buried cables close by. 362 - 002 - 06.02.2018 Troubleshooting - 45