IBM 419452u Installation Guide - Page 50

error, codes

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POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www.ibm.com/systems/support/, select System x3250 M2, and click Go; then, click the Install and use tab and click Product documentation. Table 4. Abbreviated list of POST error codes v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 062 Three consecutive boot failures 1. Update the system firmware to using the default configuration. the latest level (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. (Trained service technician only) Replace the system board. 101 Tick timer internal interrupt failure. (Trained service technician only) Replace the system board. 102 Internal timer channel 2 test (Trained service technician only) failure. Replace the system board. 151 Real-time clock error. 1. Reseat the battery. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board 162 Invalid configuration information or 1. Run the Configuration/Setup CMOS random-access memory Utility program, select Load (RAM) checksum failure. Default Settings, and save the settings. 2. Reseat the battery. 3. Replace the battery. 4. (Trained service technician only) Replace the system board. 163 The time of day has not been set. Run the Configuration/Setup Utility program, set the date and time, and save the settings. 36 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

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POST
error
codes
The
following
table
provides
an
abbreviated
list
of
the
error
codes
that
might
appear
during
POST.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
POST
error
codes.
To
check
for
updated
technical
information,
go
to
select
System
x3250
M2
,
and
click
Go
;
then,
click
the
Install
and
use
tab
and
click
Product
documentation
.
Table
4.
Abbreviated
list
of
POST
error
codes
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
062
Three
consecutive
boot
failures
using
the
default
configuration.
1.
Update
the
system
firmware
to
the
latest
level
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
(Trained
service
technician
only)
Replace
the
system
board.
101
Tick
timer
internal
interrupt
failure.
(Trained
service
technician
only)
Replace
the
system
board.
102
Internal
timer
channel
2
test
failure.
(Trained
service
technician
only)
Replace
the
system
board.
151
Real-time
clock
error.
1.
Reseat
the
battery.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Battery
b.
(Trained
service
technician
only)
System
board
162
Invalid
configuration
information
or
CMOS
random-access
memory
(RAM)
checksum
failure.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
battery.
3.
Replace
the
battery.
4.
(Trained
service
technician
only)
Replace
the
system
board.
163
The
time
of
day
has
not
been
set.
Run
the
Configuration/Setup
Utility
program,
set
the
date
and
time,
and
save
the
settings.
36
IBM
System
x3250
M2
Types
4190
and
4194:
Installation
Guide