IBM 419452u Installation Guide - Page 53
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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1962 A hard disk drive does not contain a valid boot sector. 1. Make sure that a startable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the following components: a. Hard disk drive b. Hard disk drive backplane cable or back plate cables 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Hot-swap models) Hard disk drive cable b. Hard disk drive c. Hard disk drive backplane or back plate d. (Trained service technician only) System board 5962 Internal CD/DVD drive configuration changed. 1. Run the Configuration/Setup Utility program and load the An expected CD or DVD drive was not detected. default settings (see "Using the Configuration/Setup Utility program" on page 32). 2. Reseat the following components: a. DVD drive cable b. DVD drive 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DVD drive cable b. DVD drive c. (Trained service technician only) System board Chapter 5. Solving problems 39