Konica Minolta Kodak i620 User Guide - Page 67

Problem Possible Solution Long documents are not feeding or are Make sure that: jamming • the elevator tray extender is pulled out to provide support for long documents. • the output tray is adjusted for the length of the documents being scanned. • the output tray is installed properly. Roller marks appear on the documents Clean the feed module rollers, separation rollers and transport rollers. after scanning Vertical streaks appear on the image Make sure that: • when you calibrate the scanner that you are using a good, clean calibration target and that the imaging guides are clean. Use the calibration target provided with your scanner. See Chapter 5, Maintenance. The enhanced printer is not printing as desired If you are having problems printing on scanned documents: • verify that the ink cartridge is not empty. • make sure that the ink cartridge is properly installed in the Enhanced Printer. • make sure that the ink cartridge is located in the correct position for printing. • make sure that the ink cartridge carrier is properly seated in its slot. • verify that all printer connectors are securely fastened and that the printer cable is securely attached. • verify that the printer has been enabled through the host and that the expected print string has been specified. White lines appear at the top of the • The imaging guides may be dirty. See Chapter 5, Maintenance. image and run through the documents • Check for scratches on the imaging guides. If scratches are on the imaging guides, replace them. Side guides will not move • Remove all documents from the elevator tray and be sure the locking switch is in the unlocked position. 6-14 A-61500 April 2007