Konica Minolta bizhub 283 bizhub 423/363/283/223 Network Scan/Fax/Network Fax - Page 291

12.2 Cannot receive faxes 12 12.2.2 Network Fax Description of problem Cannot receive faxes No printout produced Check points Corrective Actions Is paper in the machine? Is paper jammed in the machine? Is the machine out of toner? Is the network cable correctly connected? Is the memory full or does the hard disk lack sufficient available space? Is Memory RX enabled? If the add paper icon is lit, the machine is out of paper and received documents are stored in memory. Add paper. For the procedure for adding paper, refer to the [User's Guide Copy Operations]. In case of a paper jam, received documents are stored in memory. Remove the jammed paper. For the procedure for correcting paper jams, refer to the [User's Guide Copy Operations]. No fax can be received if the toner is exhausted. Replace the toner cartridge. For the procedure for replacing the toner cartridges, refer to the [User's Guide Copy Operations]. Check the network cable for connection and, if disconnected, connect it securely. Check the remaining amount of memory or hard disk space. If there is insufficient memory or hard disk space, the machine will fail to receive faxes or, if it receives faxes, will fail to print them. If Memory RX is enabled, print the document received by following the procedure described below. • Press User Box and then press [System]. • Press [Compulsory Memory RX User Box], and then press [Use/File]. • If a password has been configured, enter it and then press [OK]. • Select the document you want to print and then press [Print]. Or set [Memory RX Setting] to [No] in the Utility menu. Optionally, you can change the setting to disable Memory RX. For details, refer to page 10-23. bizhub 423/363/283/223 12-5