Home » Kyocera Manuals » Mobile Phones » Kyocera QCP1960 » Manual Viewer

Kyocera QCP1960 User Guide - Page 41

Troubleshooting tips

UPC - 783310068549

View all Kyocera QCP1960 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 41 highlights

Power save mode Your phone automatically switches to power-save mode if it has not found a signal after about 15 minutes of searching. Power-save mode decreases the drain on the battery. When the phone is in power-save mode, you cannot make or receive calls. "Power Save Mode" and the No Signal icon ( ) appear on the screen. The phone periodically rechecks for a signal. Press any key to check for service. When the phone finds a signal, it automatically switches out of power-save mode and displays the Signal Strength icon ( ). Tips for improving battery performance s Do not disassemble or short-circuit the battery. s Keep the metal contacts at the base of the battery clean. s If you have not used an internal or external battery for more than a month, recharge it before using it. s Ask your local Kyocera Wireless Corp. Service Center to replace the internal battery when it no longer maintains a charge. s Do not use any battery in direct sunlight or in places with high humidity, such as the bathroom. s Never dispose of any battery in or near a fire. It could explode. s Do not charge any battery if the temperature is below 32ºF (0ºC) or above 122ºF (50ºC). s Do not store any battery in hot areas for long periods of time. Use these storage guidelines: under 1 month: -4º to 140ºF (-20º to 60ºC) over 1 month: -4ºF to 113ºF (-20º to 45ºC) Troubleshooting tips What is my lock code? The default lock code is usually either 0000 or the last four digits of your phone number. If you forget your lock code, call your service provider. How do I check my voice mail? When and "Voice Mail" appear, press and hold for about two seconds. The phone dials your service provider's callback number. If your service provider has not set the callback number, press END to return to standby mode and dial your service. The standby and talk times on my phone have dropped severely. Is something wrong with the battery? To conserve battery power, make sure the backlight setting is not always on. (See "Setting the backlight" on page 16.) . Also, analog service is a larger drain on the battery. Check to see if the icon has disappeared. 36 Caring for Your Phone

Section	Page
Welcome	3
Quick Start	8
To turn on your phone	8
To unlock your phone	8
To charge your battery	8
To make a call	8
To answer a call	8
To end a call	8
To save a number in the phone book	8
To speed dial a phone number	8
To redial the last number called	8
Quick menu reference	9
Getting to Know Your Phone	10
Safe operating instructions	10
About your phone model	10
Keys on your phone	11
Icons on the screen	12
Using Smart Keys	12
Turning the phone on and off	13
To turn the phone on	13
To turn the phone off	13
About standby mode	13
Important	13
Viewing your phone number	13
Using keyguard	13
To turn keyguard on	13
To turn keyguard off	13
Locking the phone	13
To lock the phone	13
To unlock the phone	14
Setting the banner	14
To change the banner	14
Charging the batteries	14
Note	14
Adding an external battery	15
To attach an external battery	15
To remove an external battery	15
Caution	15
Battery power levels	15
Tip	15
Hot swapping	15
Note	15
Accessories	16
Making and Receiving Calls	18
To make a call	18
To answer a call	18
To end a call	18
Redialing calls	18
To redial the last number you dialed	18
Tip	18
To redial from the recent history list	18
Types of calls in the list	18
Called By	18
Call To	18
Missed	18
Call Waiting	18
Three-Way Calling	19
Added	19
To edit the recent history list	19
Service provider features	19
Caller ID	19
Three-way calling	19
To set up a three-way call	19
Call forwarding	19
Call waiting	20
Adjusting the volume	20
To silence the ringer	20
To mute or unmute a call	20
To adjust the earpiece volume	20
To adjust the ringer volume	20
To use the automatic volume feature	20
Setting the ringer type	20
Setting the backlight	21
Phone Book	22
Tip	22
Saving a number	22
Saving a name with a number	22
Tip	23
Press to enter a space between a first and last name.	23
To change cases	23
Example	23
To enter punctuation	23
Special characters	23
French	24
Portuguese	24
Spanish	24
Note	24
Entering pauses and hyphens	24
To enter a pause or hyphen	25
Dialing from the phone book	25
To find a memory location	25
To speed dial a number	25
To dial from a memory location	25
One-touch dialing	25
To use one-touch dialing	25
To edit a number before dialing	25
Changing the phone book	26
To edit a phone book entry	26
To erase a phone book entry	26
Note	26
Searching the phone book	26
To scroll through the phone book	26
To search by name	26
To search by phone number	27
To search by memory location	27
Voice Mail, Pages, and Text Messages	28
Types of messages	28
Voice mail	28
Page/Msg	28
Alerts	28
Memory	28
Voice mail	28
To listen to your voice mail	28
To erase voice mail notifications	29
Pages and text messages	29
To view a new page or text message	29
To view old pages or text messages	29
To dial a callback number	29
To save a callback number	29
To erase a page or text message	29
To erase old page information	29
To turn Auto-Delete on or off	29
Internet and Data Capabilities	30
Internet browser	30
Data capability	30
Accessing the Internet	30
About Internet services	30
Using the Internet browser	31
To start the browser	31
To use browser applications	31
To exit the browser	31
Navigating in the browser	31
Keys	31
Status indicators	32
Receiving Net Alerts	32
To view new Net Alerts	33
Sending or Receiving Data	34
Data and voice transmissions	34
Important	34
Setting up a data connection	34
Receiving data or fax calls	34
Menus	36
To enter the menu structure	36
To select a menu item	36
To return	36
Menu items	36
On QCP 860 or QCP 1960 phones	37
On QCP 2760 phones	37
Note	38
Caring for Your Phone	40
Phone	40
Resetting the phone	40
Antenna	40
Battery	40
Power save mode	41
Tips for improving battery performance	41
Troubleshooting tips	41
What is my lock code?	41
How do I check my voice mail?	41
The standby and talk times on my phone have dropped severely. Is something wrong with the battery?	41
My ringer is off!	42
What is the Service Programming Code to my phone?	42
Where to find help	42
Your service provider	42
Your phone documentation	42
Kyocera Wireless Corp. Technical Support	42
Standards and safety information	42
Safety Information	44
Radio Frequency (RF) energy	44
Exposure to RF energy	44
Medical devices	44
Pacemakers	44
Hearing aids	44
Other medical devices	44
In health care facilities	44
Potentially unsafe areas	45
Posted facilities	45
Aircraft	45
Vehicles	45
Blasting areas	45
Potentially explosive atmospheres	45
Emergency numbers	45
Note	45
Driving safely	45
Air bags	46

Match case Limit results 1 per page

Caring for Your Phone

Power save mode

Your phone automatically switches to power-save mode if it has not found a signal after

about 15 minutes of searching. Power-save mode decreases the drain on the battery.

When the phone is in power-save mode, you cannot make or receive calls.

“

Power Save

Mode

”

and the No Signal icon (

) appear on the screen.

The phone periodically rechecks for a signal. Press any key to check for service. When

the phone finds a signal, it automatically switches out of power-save mode and displays

the Signal Strength icon (

Tips for improving battery performance

■

Do not disassemble or short-circuit the battery.

■

Keep the metal contacts at the base of the battery clean.

■

If you have not used an internal or external battery for more than a month, recharge it

before using it.

■

Ask your local Kyocera Wireless Corp. Service Center to replace the internal battery

when it no longer maintains a charge.

■

Do not use any battery in direct sunlight or in places with high humidity, such as the

bathroom.

■

Never dispose of any battery in or near a fire. It could explode.

■

Do not charge any battery if the temperature is below 32

F (0

C) or above 122

(50

C).

■

Do not store any battery in hot areas for long periods of time. Use these storage

guidelines:

under 1 month:

-4

to 140

F (-20

to 60

over 1 month:

-4

F to 113

F (-20

to 45

Troubleshooting tips

What is my lock code?

The default lock code is usually either 0000 or the last four digits of your phone number.

If you forget your lock code, call your service provider.

How do I check my voice mail?

When

and

“

Voice Mail

”

appear, press and hold

for about two seconds. The phone

dials your service provider

’

s callback number. If your service provider has not set the

callback number, press

to return to standby mode and dial your service.

The standby and talk times on my phone have dropped severely. Is something wrong

with the battery?

To conserve battery power, make sure the backlight setting is not always on. (See

“

Setting the backlight

”

on page 16.) . Also, analog service is a larger drain on the battery.

Check to see if the

icon has disappeared.

END