Lenovo G510 Lenovo 3000 G510 User Guide V2.0 - Page 64
A Password Problem
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Lenovo 3000 G510 UG V2.0_en.book Page 56 Friday, April 18, 2008 2:54 PM Chapter 4. Solving Computer Problems A Password Problem Problem: Solution: I forgot my password. • If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. • If you forgot your HDD password, Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and an additional fee may be charged for parts and service. • If you forget your supervisor password, Lenovo authorized servicers cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and an additional fee may be charged for parts and service. 56