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Lexmark 7675 User's Guide - Page 159

Wireless print server not installed

UPC - 734646081443

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CHECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent. MOVE YOUR PRINTER Move the printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet. You can find the strength of the network signal on the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make sure the light is on. "Communication not available" message displays when printing wirelessly If you are using a laptop and have power saving settings enabled, you may see the Communication not available message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down. If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. Troubleshooting 159

Section	Page
Contents	3
Safety information	9
Introduction	10
Finding information about the printer	10
Setting up the printer	13
Granting access to the software during installation	13
Setting up the printer as a copier only or fax only	13
Understanding the parts of the printer	20
Using the printer control panel buttons and menus	23
Using the printer control panel	23
Using the printer menus	26
Saving settings	29
Getting the printer ready to fax	30
Using an RJ11 adapter	31
Choosing a fax connection	34
Connecting to an answering machine	35
Connecting directly to a telephone wall jack	37
Connecting directly to a telephone wall jack in Germany	37
Connecting to a computer with a modem	39
Connecting to a telephone	40
Using a digital phone service	42
Using the printer software	42
Installing printer software	42
Installing the optional XPS driver (Windows Vista users only)	43
Using the Windows printer software	44
Using the Macintosh printer software	45
Installing the printer on a wireless network (selected models only)	47
Wireless network compatibility	47
Information you will need to set up the printer on a wireless network	47
Installing the printer on a wireless network	47
Installing the printer on other computers	48
Interpreting the colors of the Wi-Fi indicator light	49
Special wireless installation instructions	49
Assigning a static IP address	50
Changing wireless settings after installation	50
Switching between USB, Ethernet, and wireless connections (Windows only)	51
Switching between USB, Ethernet, and wireless connections (Macintosh only)	53
Advanced wireless setup	55
Creating an ad hoc wireless network	55
Adding a printer to an existing ad hoc wireless network	58
Using WPS (Wi-Fi Protected Setup)	58
Frequently asked questions	59
Where do I find my WEP key or WPA passphrase?	59
What is an SSID?	59
Where do I find my SSID?	59
What is a network?	59
What types of wireless network security are available?	60
How do I find out what type of security my network is using?	61
How are home networks configured?	61
Why do I need an installation cable?	63
How do I attach the installation cable?	63
How are infrastructure and ad hoc networks different?	64
Finding the signal strength	65
How can I improve wireless signal strength?	65
Can I use my printer on a USB and a network connection at the same time?	66
What is a MAC address?	66
How do I find the MAC address?	66
What is an IP address?	67
What is TCP/IP?	67
How do I locate IP addresses?	67
How are IP addresses assigned?	68
What is a key index?	68
Installing the printer on an Ethernet network (selected models only)	70
Information you will need to set up the printer on an Ethernet network	70
Installing the printer on a wired (Ethernet) network	70
Loading paper	72
Loading paper	72
Loading various paper types	72
Using the automatic paper type sensor	75
Loading original documents on the scanner glass	76
Loading original documents into the Automatic Document Feeder	77
Printing	79
Printing basic documents	79
Printing a document	79
Printing Web pages	79
Printing multiple copies of a document	80
Collating printed copies	80
Printing the last page first (reverse page order)	81
Printing multiple pages on one sheet (N-Up)	81
Printing documents from a memory card or flash drive	82
Printing specialty documents	83
Choosing compatible specialty paper types	83
Printing envelopes	84
Printing labels	84
Printing on custom-size paper	85
Managing print jobs	86
Pausing print jobs	86
Canceling print jobs	87
Resuming print jobs	88
Printing on both sides of the paper (duplexing)	89
Printing on both sides of the paper (duplexing) automatically	89
Printing on both sides of the paper (duplexing) manually	90
Working with photos	92
Connecting photo storage devices	92
Inserting a memory card	92
Inserting a flash drive	93
Editing photos using the control panel	94
Printing photos	95
Printing photos using the printer control panel	95
Printing photos from the computer using the printer software	96
Printing photos from a memory device using the printer software	96
Printing photos from a PictBridge-enabled digital camera	98
Printing photos stored on a memory device using the proof sheet	99
Printing photos from a digital camera using DPOF	100
Copying	101
Making copies	101
Copying photos	101
Making a duplex copy	102
Copying a two-sided document	102
Enlarging or reducing images	103
Adjusting copy quality	103
Making a copy lighter or darker	103
Collating copies using the printer control panel	104
Repeating an image on one page	105
Copying multiple pages on one sheet (N-Up)	105
Canceling a copy job	106
Scanning	107
Scanning original documents	107
Scanning color or black-and-white original documents	109
Scanning photos for editing	109
Scanning to a computer over a network	110
Canceling scan jobs	110
Faxing	112
Sending a fax	112
Sending a fax using the printer control panel	112
Sending a fax while listening to a call (On Hook Dial)	112
Sending a broadcast fax at a scheduled time	113
Receiving a fax	114
Receiving a fax automatically	114
Receiving a fax manually	114
Receiving a fax with an answering machine	114
Forwarding faxes	115
Printing a fax on both sides of the paper	115
Customizing fax settings	115
Setting up the Address Book	115
Setting up a dialing prefix	116
Setting up Caller ID	116
Setting the distinctive ring	117
Setting a fax manual answer code	117
Setting up to fax while behind a PBX	117
Managing faxes	118
Setting up a fax footer	118
Printing fax activity reports	118
Printing the Fax Settings List	118
Blocking junk faxes	119
Blocking unwanted changes to fax settings	120
Maintaining the printer	121
Maintaining print cartridges	121
Installing print cartridges	121
Removing a used print cartridge	122
Refilling print cartridges	123
Using genuine Lexmark print cartridges	123
Aligning print cartridges	123
Cleaning the print cartridge nozzles	124
Checking ink levels	125
Wiping the print cartridge nozzles and contacts	126
Preserving the print cartridges	127
Cleaning the scanner glass	127
Cleaning the exterior of the printer	127
Ordering supplies	128
Ordering print cartridges	128
Ordering paper and other supplies	128
Resetting to factory settings	129
Troubleshooting	130
Using the printer troubleshooting software (Windows only)	130
Setup troubleshooting	130
Incorrect language appears on the display	130
Power button is not lit	131
Software did not install	131
Page does not print	132
Solving printer power problems	135
Removing and reinstalling the software	135
Enabling the USB port in Windows	136
Fax troubleshooting	137
Cannot send or receive a fax	137
Can send but not receive faxes	139
Can receive but not send faxes	140
Printer receives a blank fax	141
Received fax has poor print quality	141
Caller ID information is not displayed	142
Fax Error	142
Fax Mode Unsupported	142
Remote Fax Error	142
Phone Line Busy	143
Phone Line Error	144
Wireless troubleshooting	144
Wireless troubleshooting checklist	144
Printing a network setup page	145
Wireless configuration does not continue after the USB cable is attached	145
Why isn't my printer in this list?	146
Cannot print over wireless network	148
Cannot print and there is a firewall on the computer	151
Wi-Fi indicator light is not lit	151
Wi-Fi indicator light is green but the printer does not print (Windows only)	151
Wi-Fi indicator light is blinking orange during installation (Windows only)	153
Wi-Fi indicator light is blinking orange during installation (Macintosh only)	156
Wi-Fi indicator light is still orange	158
Wireless print server not installed	159
“Communication not available” message displays when printing wirelessly	159
Communication with printer lost when connected to Virtual Private Network (VPN)	160
Resetting the internal wireless print server to factory default settings	160
Ethernet troubleshooting	160
Printer does not appear in the list of printers found on the network	160
Cannot print to the network printer	161
Notices	162
Product information	162
Edition notice	162
UNITED STATES GOVERNMENT RIGHTS	163
Trademarks	163
Licensing notices	163
Federal Communications Commission (FCC) compliance information statement	163
Exposure to radio frequency radiation	164
Industry Canada notice	164
European Community (EC) directives conformity	165
European EC directives conformity statement for radio products	165
Noise emission levels	167
Temperature information	167
Waste from Electrical and Electronic Equipment (WEEE) directive	168
Product disposal	168
Federal Communications Commission (FCC) compliance information statement	168
Notice to users of the Canadian telephone network	169
Notice to users of the New Zealand telephone network	170
South Africa telecommunications notice	170
ENERGY STAR	171
Power consumption	171
Product power consumption	171
Power Saver	172
Off mode	172
Total energy usage	172
LEXMARK LICENSE AGREEMENTS	172

Match case Limit results 1 per page

HECK

SECURITY

KEYS

If you are using WEP security

A valid WEP key is:

•

Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

•

Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

If you are using WPA security

A valid WPA passphrase is:

•

From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.

•

Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.

If your wireless network is not using security, then you will not have a security key. Using a wireless network with

no security is not recommended because it can allow intruders to use your network resources without your consent.

OVE

YOUR

PRINTER

Move the printer closer to the wireless access point (wireless router). Although the possible distance between

devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally

100-150 feet.

You can find the strength of the network signal on the printer network setup page.

HECK

MAC

ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC

address filter list. This will allow the printer to operate on the network.

Wireless print server not installed

You may see a message during installation indicating that the printer does not have a wireless print server installed.

If you are sure the printer is capable of wireless printing, try the following:

HECK

POWER

Make sure the

light is on.

“Communication not available” message displays when printing

wirelessly

If you are using a laptop and have power saving settings enabled, you may see the

Communication not

available

message on your computer screen when you attempt to print wirelessly. This can occur if the laptop

hard drive has powered down.

If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds

to power up again and reattach to the wireless network.

Troubleshooting

159