Lexmark C950 Service Manual - Page 55

5058-030 User status and attendance messages User primary message Explanation 31.xx Missing or defective [color] cartridge Try one or more of the following: 1. Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information. 2. Touch Continue to clear the message. Note: If the message is not cleared, then replace the defective print cartridge. 32.xx [color] cartridge part number unsupported by device Remove the unsupported toner cartridge, and then install a supported one. 34 Incorrect paper size, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the document you are trying to print. • Touch Continue to clear the message and print using a different tray. • Check the tray length and width guides and make sure the paper is loaded properly in the tray. • Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job. 34 Incorrect paper type, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray. Make sure the paper type matches the document you are trying to print. • Touch Continue to clear the message and print using a different tray. • Check the tray length and width guides and make sure the paper is loaded properly in the tray. • Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings. • Check that the paper type is correctly set. For example, if the MP Feeder Type is set to Universal, then make sure the paper is large enough for the data being printed. • Cancel the print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following: • Touch Continue to disable Resource Save and continue printing. • To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save. • Install additional memory. 36 Printer service required Touch Continue to clear the message or contact customer support. 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory, The printer deleted some held jobs in order to process current jobs. some Held Jobs were deleted Touch Continue to clear the message. Previous Next Go Back Diagnostic information 2-7