Lexmark Optra E Service Manual

Lexmark Optra E Manual

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  • Lexmark Optra E | Service Manual - Page 1
    Optra™ E 4026-0XX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Lexmark Optra E | Service Manual - Page 2
    or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Other trademarks are the property of their respective
  • Lexmark Optra E | Service Manual - Page 3
    Operator Panel Service Check 2-27 Optional Paper Tray Two Service Check 2-28 Paper Take-Up Solenoid Service Check 2-32 Parallel Port Service Check 2-34 Paper Feed Service Check 2-34 Paper Feed Frame Assembly Service Check 2-37 Print Quality Service Check 2-38 Registration Service Check 2-44
  • Lexmark Optra E | Service Manual - Page 4
    Diagnostic Aids 3-1 Power-On Self Test (Post 3-1 Diagnostic Tests 3-3 Printer Diagnostic Test 3-3 Service Diagnostic Test Page 3-4 User Mode Print Test Page 3-6 Paper Feed Timing 3-8 Fuser Operation 3-9 Configuration Mode 3-10 Configuration Mode Operator Panel Overlay 3-10 Operator Panel
  • Lexmark Optra E | Service Manual - Page 5
    Removal Procedures (continued) Paper Feed Solenoid Removal 4-12 Paper Feed Input Tray Assembly Removal 4-12 Paper Lift Plate Assembly Removal 4-12 Paper Separator Removal 4-13 Printhead Removal 4-13 Print Media Selection Lever Removal (06C/06F/071) . . 4-13 Second Paper Tray Option Connector
  • Lexmark Optra E | Service Manual - Page 6
    gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. vi Service Manual
  • Lexmark Optra E | Service Manual - Page 7
    4026-0XX Laser product labels are located on the back of the printer and on the printhead. CLASS 1 LASER PRODUCT LASER KLASSE1 NACH IEC825 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 TO IEC 825 Notices and Safety Information vii
  • Lexmark Optra E | Service Manual - Page 8
    4026-0XX viii Service Manual
  • Lexmark Optra E | Service Manual - Page 9
    4026-0XX Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (
  • Lexmark Optra E | Service Manual - Page 10
    potenza di 5mW che opera sulla lunghezza d'onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico. x Service Manual
  • Lexmark Optra E | Service Manual - Page 11
    CFR Subchapter J, voor andere landen in IEC 825. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de
  • Lexmark Optra E | Service Manual - Page 12
    . Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770- VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. VARNING! Osynlig laserstrålning när
  • Lexmark Optra E | Service Manual - Page 13
    utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et
  • Lexmark Optra E | Service Manual - Page 14
    sobre d'un nivell de classe I durant una operació normal, durant les tasques de manteniment d'usuari ni durant els serveis que satisfacin les condicions prescrites. xiv Service Manual
  • Lexmark Optra E | Service Manual - Page 15
    4026-0XX Japanese Laser Notice Chinese Laser Notice Notices and Safety Information xv
  • Lexmark Optra E | Service Manual - Page 16
    Laser Notice Safety Information • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk of electric shock and personal injury during disassembly and servicing Service Manual
  • Lexmark Optra E | Service Manual - Page 17
    4026-0XX • Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung. Das zuständige Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen. • Ersatzteile müssen gleiche oder gleichwertige Merkmale wie die
  • Lexmark Optra E | Service Manual - Page 18
    les peces poden no ser òbvies. Per tant, les característiques dels recanvis hauran de ser idèntiques o equivalents a les de les peces originals. xviii Service Manual
  • Lexmark Optra E | Service Manual - Page 19
    4026-0XX Chinese Safety Information Korean Safety Information Ozone Information This product does not produce measurable amounts of ozone gas. Notices and Safety Information xix
  • Lexmark Optra E | Service Manual - Page 20
    code table, symptom table, and service checks used to isolate failing field replaceable units (FRUs). • "Diagnostic Aids" contains tests and checks used to locate or repeat symptoms of printer problems. • "Repair Information" provides instructions for making printer adjustments and removing and
  • Lexmark Optra E | Service Manual - Page 21
    is not available. The printer can print in various pitches and has bit image graphics capability, allowing the user to print advanced graphics. Model 4026-06D has PostScript Level 2 emulation. The model 4026-070 printer includes a manual input guide, additional memory and font selections. The
  • Lexmark Optra E | Service Manual - Page 22
    4026-0XX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit High Voltage Power
  • Lexmark Optra E | Service Manual - Page 23
    4026-0XX 2. Diagnostic Information Start CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. To perform some of the service checks and tests, such as troubleshooting paper feed problems, you need to actuate the top cover
  • Lexmark Optra E | Service Manual - Page 24
    after the test completes, replace the controller board. Fuser Failure Error Go to the "Cold Fuser Service Check" on page 2-18. Mirror Motor Error Laser Diode Failure The Polygon Mirror Motor is not rotating during printing. Replace the engine board. If this does not correct the problem, replace
  • Lexmark Optra E | Service Manual - Page 25
    LED Controller Card Failure Action Replace Controller board Optional Memory Error Replace the optional memory SIMM. If this does not correct the problem, replace the controller board. Fan Failure Error Go to the "Fan Service Check" on page 2-17. ROM Checksum Error Replace the ROM SIMM. If
  • Lexmark Optra E | Service Manual - Page 26
    ASIC Register Failure Error Replace Controller board ASIC SRAM Failure Error Replace Controller board Flash Memory Failure Error Replace the ROM SIMM w/Flash. If this does not correct the problem, replace the controller board. Font Checksum Failure Error Replace the ROM SIMM. If this does
  • Lexmark Optra E | Service Manual - Page 27
    4026-0XX Blinking Operator Panel LED Engine Board Communications Failure Error Action Replace the engine board. If this does not correct the problem, replace the controller board. Controller SRAM Failure Error Replace Controller board Diagnostic Information 2-5
  • Lexmark Optra E | Service Manual - Page 28
    Error on solid Action Open cover and clear any paper jams. Close the top cover. If the error message is still present, go to the "Paper Feed Service Check" on page 2-34. Load media into the manual slot and push the operator panel button to resume printing or do a front panel reset by pressing and
  • Lexmark Optra E | Service Manual - Page 29
    -0XX User Error Message Memory Full/Complex Page/Resolution Reduction Warning/ Data Transmission Error Flash Memory Full LED Status Error on solid and Press Button on solid Error blinks and Press Button on solid Action The printer memory is full or the page is too complex to print. The printer is
  • Lexmark Optra E | Service Manual - Page 30
    and take the indicated action. User Error Message Complex Page Memory Full LED Status Ready, Error, and Press Button on solid Ready, Data, Error, and Press Button on solid Action Switch the printing mode to a different printing mode using the Lexmark driver for Windows, or push the operator panel
  • Lexmark Optra E | Service Manual - Page 31
    Quick Print Plus mode using the Lexmark driver for Windows, or press the operator panel button to resume printing, or do a front panel reset by pressing and holding the operator button for more than three seconds. Switch to Print Accelerator using the Lexmark driver for Windows if 2MB of memory or
  • Lexmark Optra E | Service Manual - Page 32
    the fuser warms to operating temperature. Printer idle time is shorter if the fuser is already warm. 10. The polygon motor (printhead motor) turns on. 11. The main motor turns on. 12. The paper feed gears turn. 13. The print cartridge drive gear engages. 14. The paper feed take-up shaft and D-roll
  • Lexmark Optra E | Service Manual - Page 33
    , locate the symptom in the "POST Symptom Table" on page 2-12 and take the appropriate action. If the printer completes all these steps and no error indications are displayed, the printer has successfully completed the POST. If the printer has completed POST without an error and a symptom exists, go
  • Lexmark Optra E | Service Manual - Page 34
    problem, replace the engine board. The main drive motor does not come on. The paper feed gears do not turn. Go to the "Main Drive Motor Service Check" on page 2-25. Go to the "Paper Feed Service Check" on page 2-34. The paper feed solenoid picks and tries to feed paper. The toner/print cartridge
  • Lexmark Optra E | Service Manual - Page 35
    the appropriate action Symptom Dead printer Fan not working Fan noisy Fuser parts melted Fuser Lamp doesn't light Toner not fused to the paper Blank page Black page High or heavy background Offset print (image around characters) Poor image (characters washed out) Paper jams Main Drive Motor noisy
  • Lexmark Optra E | Service Manual - Page 36
    output bin Paper skew Toner on the back of the page Poor print quality Incorrect characters print Printer not communicating with host White or black lines or bands Paper wrinkled or bent Top cover will not close Light print Action Go to the "Paper Feed Frame Assembly Service Check" on page 2-37. Go
  • Lexmark Optra E | Service Manual - Page 37
    4026-0XX Service Checks Charge Brush Service Check Note: The charge brush charges the photoconductor and is Ground Con- failure of the photoconductor unit ground contact tact can cause print quality problems such as an all black page, horizontal black bars or lines. If any of these are found
  • Lexmark Optra E | Service Manual - Page 38
    incorrect, turn the printer power off and disconnect the LVPS cable from the engine board. Turn the printer power on. The paper feed solenoid operates correctly. If the solenoid fails to pick, go to the "Paper Take-Up Solenoid Service Check" on page 2-32. 4 Paper Feed Be sure the main drive/paper
  • Lexmark Optra E | Service Manual - Page 39
    continuity of the cable. If incorrect, Cable replace the exit sensor cable. Fan Service Check FRU Action 1 Engine Board Turn the printer power off. Disconnect CN11 on the engine board. Turn the printer on and measure the voltage between CN11-1 and CN11-2. The voltage should read approxi
  • Lexmark Optra E | Service Manual - Page 40
    Service Check" on page 2-20 Note: Toner buildup on the fuser input guide, paper separator, hot roll and backup roll causes paper jams. When toner is partially fused to the paper parts to cool. FRU Action 1 Line Voltage The voltage to the printer must be within the fol- lowing limits. 100 V ac (
  • Lexmark Optra E | Service Manual - Page 41
    board. Check for excessive toner buildup on the surface of the thermistor. Clean or replace as necessary. Turn the printer power off and disconnect on and the Error LED is on solid, go to the "Fan Service Check" on page 2-17 5 Fuser Ther- Check the fuser thermostat if the fuser lamp mostat
  • Lexmark Optra E | Service Manual - Page 42
    Service Check" on page 2-34. 2 Envelopes (if Be sure no more than 10 envelopes are stacked being used) in the input paper tray. They may not pick or may jam at the input sensor or paper separator. Note: Coated papers, synthetic papers, multi-sheet forms, thermal papers, envelopes with windows
  • Lexmark Optra E | Service Manual - Page 43
    voltage changes from +2 V dc to 0 V dc. If incorrect, check the input sensor/solenoid cable continuity. If cable continuity is incorrect, replace the paper feed frame assembly. If cable continuity is correct, replace the following FRUs one at a time in the order shown: Input Sensor Engine Board
  • Lexmark Optra E | Service Manual - Page 44
    Service Check Note: The controller board, HVPS and printhead assembly receive power from the LVPS through the engine board. If the machine is dead, be sure the controller board is correctly seated in the engine board connector. Check and reseat all cables. Dead Printer any optional memory SIMMs.
  • Lexmark Optra E | Service Manual - Page 45
    SIMM. Memory SIMM Reinstall the optional memory SIMM if one was installed. Check for +5 V dc at CN7-4. If incor- rect, replace the optional memory SIMM. until the FRU causing the problem is found. Replace the failing FRU. If the CN3 or CN9 are causing the problem, it is necessary to
  • Lexmark Optra E | Service Manual - Page 46
    power on. If F1 opens, replace the LVPS. If F1 does not open with CN7 disconnected, check the following: Turn the printer power off and disconnect all the cables connected to the engine board and remove the controller board. Reconnect each cable and the controller board one
  • Lexmark Optra E | Service Manual - Page 47
    4026-0XX Main Drive Motor Service Check FRU Action 1 Main Drive Disconnect 5 ohms CN2-4 to CN2-5, 3 - 5 ohms 2 Left Side Remove the toner cartridge and print cartridge. Frame Gears Manually rotate the paper feed gears on the left side frame assembly and check for smooth movement with no
  • Lexmark Optra E | Service Manual - Page 48
    4026-0XX FRU Action 5 Motor Noise Check the motor for proper mounting, tight mounting screws, and gear mesh. If incorrect, repair as necessary. If correct, replace the main drive motor. If the motor continues to make noise after the motor is replaced, replace the engine board. 2-26
  • Lexmark Optra E | Service Manual - Page 49
    4026-0XX Operator Panel Service Check FRU Action 1 Operator LEDs Panel Assem- Be sure the operator panel cable is properly bly seated in J5 on the controller board. Run POST
  • Lexmark Optra E | Service Manual - Page 50
    4026-0XX Optional Paper Tray Two Service Check Check the following before servicing tray two: • Be sure tray one is working correctly. • Be sure the second paper tray is correctly installed and the sec- ond paper tray connector on the base printer properly contacts the second paper tray connector in
  • Lexmark Optra E | Service Manual - Page 51
    dc as you manually move the sensor flag in and out of the sensor. If incorrect, be sure tray two cable measures continuity. If incorrect, replace the cable. If correct, replace the tray two sensor board. 5 Second Be sure the solenoid cable is connected to the Paper Tray paper sensor board
  • Lexmark Optra E | Service Manual - Page 52
    there is no obstruction or damage at the Paper Feed tray two feed slot in the bottom of the paper feed Frame frame. Repair as necessary. Assembly Note: If the problem appears to be with the base printer paper feed frame, go to the "Paper Feed Frame Assembly Service Check" on page 2-37 2-30
  • Lexmark Optra E | Service Manual - Page 53
    in the application. Paper does not feed from Tray Two but instead feeds from Tray One. Tray Two reset to Tray One in printer utility. FRU Action 1 Engine Board Be sure the voltage at CN9-8 on the engine board measures approximately 0 V dc. If incor- rect, turn the printer power off and
  • Lexmark Optra E | Service Manual - Page 54
    4026-0XX Paper Take-Up Solenoid Service Check FRU 1 Solenoid Action Be sure the solenoid/engine board is not broken, loose, or stretched. Replace parts as neccessary. Be sure the solenoid to paper lift plate ground strap is installed correctly. Disconnect the solenoid cable from CN3 on the engine
  • Lexmark Optra E | Service Manual - Page 55
    mately +24 V dc. If incorrect, replace the engine board. If the voltage reads approximately +24 V dc, check the voltage at CN3-6 while running a test page. The voltage should measure 0 V dc and read approximately 1 V dc at the time the solenoid should pick. If incorrect, replace the engine board
  • Lexmark Optra E | Service Manual - Page 56
    If the internal print test page prints correctly, the user application and printer driver is set up correctly and the correct printer parallel bi-directional cable is installed. If the printer fails to print on command from the host, replace the controller board. Paper Feed Service Check CAUTION: To
  • Lexmark Optra E | Service Manual - Page 57
    , label, or index cards that may be causing a problem. 2 Paper Take- Be sure the paper take-up solenoid is picking. If Up Solenoid incorrect go to the "Paper Take-Up Solenoid Service Check" on page 2-32. 3 Paper Frame Check the paper feed frame assembly for proper Assembly operation. If
  • Lexmark Optra E | Service Manual - Page 58
    assembly for excessive toner bly build-up on the input paper guide, paper separa- tors, hot roll, backup roll and any signs of dam- age, overheating, or broken and damaged parts. Repair as necessary. 2 Exit Sensor Go to the "Exit Sensor Service Check" on page 2-17. Any Jam After The Exit
  • Lexmark Optra E | Service Manual - Page 59
    it does not inter- fere with the paper as it exits the fuser. Paper Feed Frame Assembly Service Check FRU Action 1 Paper Check the paper supply for any problems that might prevent the paper feeding from the paper feed lift tray. 2 Frame Check the paper feed roller shaft gear for proper
  • Lexmark Optra E | Service Manual - Page 60
    . • An incorrect printer driver for the installed software can cause problems. Incorrect characters could print and the copy may not fit the page correctly • Turn off PostScript on model 4026-06D before performing the Print Quality Service Check. FRU Action 1 Toner Car- Be sure the cartridge is
  • Lexmark Optra E | Service Manual - Page 61
    can be caused by a defective print- Assembly head assembly or engine board. If the toner car- tridge is operating correctly, replace the printhead assembly. If this does not correct the problem, replace the engine board. All Black Page Note: Incorrect laser exposure or incorrect charging of
  • Lexmark Optra E | Service Manual - Page 62
    incorrect laser exposure, poor image transfer, or poor fusing causes white/black bands or lines. FRU Action 1 Toner Car- Remove the toner cartridge and gently shake to tridge evenly distribute the toner. Check the cartridge drive gear and contacts for damage. Replace the toner cartridge as
  • Lexmark Optra E | Service Manual - Page 63
    As you slide the cleaning tool back and forth a few times to remove any toner buildup, you hear a clicking sound. If you do not hear this sound, the Assembly Service Check" on Assembly page 2-44. 6 Printhead If all the previous checks are correct, replace the printhead assembly. Offset Print
  • Lexmark Optra E | Service Manual - Page 64
    a new photo- Unit conductor unit. If a new toner cartridge or photo- conductor unit does not correct the problem, replace the following FRUs one at a time in the order shown: HVPS Engine board White Spots FRU 1 Transfer Assembly Light Print Action Check the transfer assembly for any
  • Lexmark Optra E | Service Manual - Page 65
    -T) for damage or poor contact. If light print is still a problem, replace the following FRUs one at a time in the order shown: HVPS Transfer Assembly TFR Leakage board PWB-T Engine board Toner on backside of printed page Note: Toner on the back of the printed page can be caused by poor fusing
  • Lexmark Optra E | Service Manual - Page 66
    Service Check Note: Use the Service Test Page to check the registration. FRU Action 1 Paper Be sure the paper is correctly installed in the paper and the transfer assembly is free to move. Check the transfer roll for toner buildup or damage. Check the transfer roll drive gear for damage or
  • Lexmark Optra E | Service Manual - Page 67
    the wires T and TRET are not broken or damaged, and are properly connected to the transfer assembly and the HVPS. Replace as necessary. ROM SIMM Service Check FRU Action 1 ROM SIMM Be sure the correct ROM SIMM is installed. Models 4026-06B and 06F require ROM SIMM with flash. Be sure
  • Lexmark Optra E | Service Manual - Page 68
    the fuser warms to operating temperature. Printer idle time is shorter if the fuser is already warm. 10. The polygon motor (printhead motor) turns on. 11. The main motor turns on. 12. The paper feed gears turn. 13. The print cartridge drive gear engages. 14. The paper feed take-up shaft and D-roll
  • Lexmark Optra E | Service Manual - Page 69
    . • The controller board attempts to format flash if unformatted. • The Data LED blinks during format. • The printer continues POST after format is complete. • If format fails, a "Flash Memory Failure" error displays. 17. The main drive motor turns off. 18. The polygon motor (printhead motor) turns
  • Lexmark Optra E | Service Manual - Page 70
    4026-0XX Diagnostic Tests Printer Diagnostic Test The following tests run sequentially when performing this test: Standard Memory Test Optional Memory Test Microcode Check LED Test Read/Write ASIC Register Test Read/Write ASIC SRAM Test Read/Write controller board SRAM Test Perform the following
  • Lexmark Optra E | Service Manual - Page 71
    service test page displays the user default values for the following: Top Margin Offset Left Margin Offset Printer Page Count Permanent Page Count Print Darkness Setting PQET Setting (on/off) Toner Saver (on/off) Print Resolution Perform the following steps to print the Service Diagnostic Test Page
  • Lexmark Optra E | Service Manual - Page 72
    4026-0XX 3-5
  • Lexmark Optra E | Service Manual - Page 73
    4026-0XX User Mode Print Test Page The User Mode Print Test Page displays the user default values, installed options, printer features, various typefaces, and the installed printer base code level. 1. Be sure the Ready LED is on solid (printer is in the ready state). 2. Press and release the
  • Lexmark Optra E | Service Manual - Page 74
    4026-0XX 3-7
  • Lexmark Optra E | Service Manual - Page 75
    following describes the timing of paper flow through the printer to aid in diagnosing paper jam problems. Detection of paper in the printer paper feed path is accomplished by the low or high status condition of the paper entry and paper exit sensors. The timing of the paper as it leaves the input
  • Lexmark Optra E | Service Manual - Page 76
    Operation Fuser Mode Warm-Up Mode Standby Mode Print Cycle Printer Action When the printer power is turned on the fuser lamp turns on 156 degrees centigrade. If this temperature is maintained for three minutes, the printer switches to low temperature standby mode and the hot roll is maintained at
  • Lexmark Optra E | Service Manual - Page 77
    is in the configuration mode. The Ready LED is on solid. The Data, Load Paper, Paper Jam, Error and Press Button are off. Note: Closing the top cover causes the printer to exit the configuration mode. Repeat the steps to reaccess the configuration mode. Configuration Mode Operator Panel Overlay
  • Lexmark Optra E | Service Manual - Page 78
    4026-0XX Operator Panel Configuration Mode Button Definition Term Brief Button Press Long Button Press Double-Click Button Press Description Press the operator panel button no longer than three seconds. Press and hold the operator panel button for more than three seconds. Press and release the
  • Lexmark Optra E | Service Manual - Page 79
    Hex Trace Use Hex Trace to isolate the cause of print problems. When a job is printed, the printer operator panel displays the Hex Trace indication, (Ready LED blinking), showing that the printer remains in the Hex Trace mode. Turn the printer power off or do a front panel reset (long button press
  • Lexmark Optra E | Service Manual - Page 80
    LED comes on solid. 5. Press and hold the operator panel button until all the LEDs are on solid indicating the printer is restoring factory defaults. 6. Release the button. The printer indicates the operation is complete by turning all the LEDs off except the Error LED. 7. The configuration mode can
  • Lexmark Optra E | Service Manual - Page 81
    electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: • Keep the ESD-sensitive part in
  • Lexmark Optra E | Service Manual - Page 82
    Procedures CAUTION: Be sure to unplug the power cord whenever you are working on the printer with one of the covers removed. Print Registration Adjustment Print the service diagnostic test page after you replace the engine board. Check the position of the bottom left and right registration
  • Lexmark Optra E | Service Manual - Page 83
    4026-0XX Removal Procedures CAUTION: Be sure to unplug the power cord whenever you are working on the printer with one of the covers removed. Use caution when the photoconductor unit is out of the machine. Do not expose it to light for more
  • Lexmark Optra E | Service Manual - Page 84
    before removing the board cage. 5. Remove the board cage. Cover Removals Input Paper Tray 1. Press the left and right tray latches to allow the tray to rest new right side cover on models 06C and 06F, transfer the print registration information label from the old cover to the new cover. Front Cover
  • Lexmark Optra E | Service Manual - Page 85
    4026-0XX Top Cover 1. Unplug the power cord from the machine. 2. Remove the toner cartridge and P.C. drum. 3. Remove the left, right, and front covers. 4. Disconnect CN7, CN11, CN2, and CN8 from the engine board. 5. Remove the fuser lamp cable cover. 6. Remove the
  • Lexmark Optra E | Service Manual - Page 86
    paper feed input tray assembly. 2. Remove the paper lift plate assembly. 3. Remove the manual feed guide plate. 4. Remove the engine board. 5. Remove the controller board. 6. Remove the paper and pulling the shaft toward the center of the printer. Engine Board Removal 1. Unplug the power cord from
  • Lexmark Optra E | Service Manual - Page 87
    4026-0XX Exit Paper Feed Roller Assembly Removal 1. Remove the transfer assembly. 2. 1. Remove the fuser upper frame assembly. 2. Caution: Hold the left side fuser support plate and carefully remove the support plate screw. There is pressure against the other end of the lamp therefore care must
  • Lexmark Optra E | Service Manual - Page 88
    upper frame assembly and the left hand gear assembly. 4. Disconnect the exit sensor and thermistor cables. 5. Remove the fuser upper frame assembly. Fuser Paper Separator Removal 1. Remove the top cover. 2. Remove the fuser upper frame assembly. 3. Note the type and location of each separator. The
  • Lexmark Optra E | Service Manual - Page 89
    the left side plate to the main frame. 6. Slide the left side plate toward the front of the machine and remove. Note: The main drive/paper feed gears are free to fall from their mounting studs with the left side plate removed. Be careful not to lose the gears. Repair Information 4-9
  • Lexmark Optra E | Service Manual - Page 90
    plate. 6. Remove the main drive/paper feed gears. Manual Paper Feed Guide Plate Removal 1. Remove the paper feed input tray assembly. 2. Remove the paper lift plate assembly. 3. Remove the screw holding the manual feed guide plate to the main frame. 4. Remove the manual paper feed guide plate. 4-10
  • Lexmark Optra E | Service Manual - Page 91
    2. Remove the toner cartridge and P.C. drum. 3. Disconnect the operator panel cable from the controller board. 4. Loosen the front operator panel mounting screw from the board cage. 5. Remove the rear operator panel mounting screw from the board cage. 6. Remove the operator panel. Paper Entry Sensor
  • Lexmark Optra E | Service Manual - Page 92
    Frame Assembly Removal 1. Unplug the power cord from the machine. 2. Remove the paper feed input tray assembly. 3. Remove the paper lift plate assembly. 4. Remove the manual feed guide plate. 5. Disconnect the paper feed sensor/solenoid cable CN3 from the engine board. 6. Remove the engine board
  • Lexmark Optra E | Service Manual - Page 93
    right main frame mounting slots and remove the printhead. Print Media Selection Lever Removal (06C/06F/071) 1. Place the printer on it's back. 2. Remove the selection lever mounting screw. 3. Remove the print media selection lever. Second Paper Tray Option Connector Removal 1. Unplug the power cord
  • Lexmark Optra E | Service Manual - Page 94
    4026-0XX Thermal Fuse Removal (06A/06B/06D/06J/070) 1. Remove the top cover. 2. Remove the fuser upper frame assembly. 3. Remove the two screws mounting the thermal fuse. 4. Remove the thermal fuse. Thermostat Removal (06C/06F/071) 1. Remove the top cover. 2. Remove the fuser upper frame assembly.
  • Lexmark Optra E | Service Manual - Page 95
    4026-0XX Models 4026-06C, 06F and 071 1. Open the top cover. 2. Remove the transfer cable cover screw and transfer cable cover. 3. Remove the two screws that hold the transfer unit to the rear of the top cover. 4. Unplug the wire to the transfer roll assembly. Pay attention to the wire routing. 5.
  • Lexmark Optra E | Service Manual - Page 96
    4026-0XX 5. Connector Locations Low Voltage Power Supply Connector CN1 Engine Board CN2 Fuser Lamp/ Thermal Fuse Pin No. 1 2 3 4 5 1 2 3 Signal +24 V dc GND GND +5 V dc FUSER LAMP* HEAT N NO CONNECTION HEAT L Connector Locations 5-1
  • Lexmark Optra E | Service Manual - Page 97
    4026-0XX High Voltage Power Supply Connector CN1 Engine Board T TRET Pin No. 1 2 3 4 5 6 7 8 T TRET Signal HV C HV T* HV SEL 2* HV SEL 1* HV B BIAS MON GND +24 V dc HV to TRANSFER CORONA CHARGE HV to TRANSFER CORONA HOUSING Connector Locations 5-2
  • Lexmark Optra E | Service Manual - Page 98
    Entry Sensor and Paper Take-up Solenoid Pin 1 2 1 2 3 4 5 6 Pin No. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Signal CMD* CTBSY* PRINT* SRCLK* GND GND VIDEO* +5 V dc GND +5 V dc GND +5 V dc CPRDY* +5 V dc TEST* Signal THERMISTOR +5 V dc ANODE (PC1) GND PC1* NO CONNECTON +24 V dc FEED1* 5-3
  • Lexmark Optra E | Service Manual - Page 99
    4026-0XX Connector CN4A HVPS CN5A Laser Diode Drive Board CN6A Main Motor CN7A LVPS CN8A Paper Exit Sensor Pin 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 1 2 3 4 1 2 3 4 5 1 2 3 Signal HV C HV T* HV SEL2* HV SEL1* HV B BIAS MON GND +24 V dc S SCAN CO LD APC2 (LDVR2) LD APC1 (LDVR1) GND L
  • Lexmark Optra E | Service Manual - Page 100
    4026-0XX Connector CN9A 2nd Paper Tray (Option) CN10A Polygon Motor CN11A Fan Motor Pin 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 1 2 Signal +24 V dc FEED 2* NO CONNECTION +5 V dc GND P EMP2 PSIZED 2NDBIN* MM/INCH
  • Lexmark Optra E | Service Manual - Page 101
    4026-0XX Connector Locations 5-6
  • Lexmark Optra E | Service Manual - Page 102
    Tray Sensor Board (Option) Connector CN1A Engine Board CN3A Paper Take-up Solenoid - 2nd Paper Tray (Option) Controller Board Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 1 2 Signal CHECK2* CHECK1* CHECK0* MM/INCH 2NDBIN* PSIZEO P EMP 2 GND +5 V dc NO CONNECTION FEED2* +24 V dc +
  • Lexmark Optra E | Service Manual - Page 103
    * EPRDY* PRRDY* TOD* ETBSY* STS* Pin No. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Signal CMD CTBSY PRINT SRCLK GND GND R VIDEO* +5 V dc GND +5 V dc GND +5 V dc CPRDY +5 V dc NO CONNECTION Connector J3 Pullup Power Pin No. 1 2 3 Signal +5 V dc +5 V dc JUMPER NO CONNECTION
  • Lexmark Optra E | Service Manual - Page 104
    4026-0XX J2 Parallel Port Pin No. Signal 1 RSTROBE* 2 D0 3 D1 4 D2 5 D3 6 D4 7 D5 8 D6 9 D7 10 RACK* 11 RBUSY 12 RPERROR 13 RSELOUT 14 RAUTOFD* 15 GND 16 GND 17 GND 18 PLH Pin No. 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Signal GND GND GND GND GND
  • Lexmark Optra E | Service Manual - Page 105
    4026-0XX Connector Locations 5-10
  • Lexmark Optra E | Service Manual - Page 106
    4026-0XX Paper Exit Sensor Connector CN3S Engine Board Pin No. 1 2 3 Signal ANODE (PC3) GND PC3* Paper Entry Sensor Connector CN1S Engine Board Pin No. 1 2 3 Signal PC1* GND ANODE (PC1) Paper Feed Solenoid Connector CN2S Engine Board Pin No. 1 2 Signal +24 V dc FEED1* 5-11
  • Lexmark Optra E | Service Manual - Page 107
    4026-0XX 6. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and
  • Lexmark Optra E | Service Manual - Page 108
    4026-0XX Assembly 1: Covers 6-2
  • Lexmark Optra E | Service Manual - Page 109
    Ep 06D 1 Logo, Optra Es 06C/06F/071 1 Logo, Optra E+ 070 1 Input Paper Tray 1 Label, Lever Overlay Sheet U.S. 1 Label, Lever Overlay Sheet W.T. 1 Front Cover 1 Input Paper Tray Extended Guide w/screw 1 Input Tray Legs, Left and Right Side 1 Input Tray Cover Assembly 1 Manual
  • Lexmark Optra E | Service Manual - Page 110
    4026-0XX Assembly 1: Covers (continued) 6-4
  • Lexmark Optra E | Service Manual - Page 111
    1-24 1-25 Part Number 69G8337 69G8338 11A7404 69G9998 11A7403 69G9999 69G9971 69G8336 11A7465 69G8304 Units 1 2 1 1 1 1 2 1 1 1 Description Gear, 15T Bushing Terminal, PWB-R to Fuser Frame Terminal, Paper Feed Exit Shaft to Board PWB-R Terminal, Top Cover Ground to PWB-T Board, PWB-R Exit
  • Lexmark Optra E | Service Manual - Page 112
    4026-0XX Assembly 2: Frame 6-6
  • Lexmark Optra E | Service Manual - Page 113
    /06F/071 Screw, Type 1308 PP 69G9974 Screw, Type 3501 PP 69G9974 Screw, Type 3704 PP 69G9974 Screw, Type 3504 PP 69G9974 Left Side Plate Guide, photoconductor unit Guide, Toner Cartridge/Photoconductor Unit Bracket, Printhead Mounting Parts Catalog 6-7
  • Lexmark Optra E | Service Manual - Page 114
    4026-0XX Assembly 2: Frame (continued) 6-8
  • Lexmark Optra E | Service Manual - Page 115
    LVPS to Bd Cage Terminal, Rt Side Photoconductor Unit Ground Terminal, Rt SIde, Photoconductor Unit Charge Bias Terminal, Rt Side Toner Cartridge Spring, Rt Side Frame, Cartridge Latching PP 69G9987 Terminal, Rt Side Ground HVPS to Bd Cage Terminal, Ground Terminal, Left Side Plate to LVPS Terminal
  • Lexmark Optra E | Service Manual - Page 116
    4026-0XX Assembly 2: Frame (continued) 6-10
  • Lexmark Optra E | Service Manual - Page 117
    4026-0XX AsmIndex 2-25 2-26 2-27 2-28 2-29 2-30 2-31 2-31 Part Number 69G8377 69G8379 69G8393 69G9991 69G8375 69G8363 11A7467 Units 2 1 1 1 2 1 4 4 Description C-Clip, Type 9107 PP 69G9986 Clutch Cam Assembly Bushing D-Roll Shaft Pin, D-Roll Shaft D-Roll Rubber Foot 06A/06B/06D/06J Rubber Foot
  • Lexmark Optra E | Service Manual - Page 118
    4026-0XX Assembly 3: Printhead 6-12
  • Lexmark Optra E | Service Manual - Page 119
    4026-0XX AsmIndex 3-1 3-2 3-3 Part Number 69G8364 Units 1 5 1 Description Printhead Assembly 600 dpi Screw, Type 3504 PP 69G9974 Screw, Type 3519 PP 69G9974 Parts Catalog 6-13
  • Lexmark Optra E | Service Manual - Page 120
    4026-0XX Assembly 4: Paper Feed Input Tray 6-14
  • Lexmark Optra E | Service Manual - Page 121
    06A/06B/06D/06J/ 070 Guide Plate, Manual Feed 06C/06F/071 Guide, Movable Paper Screw, Type 3704 PP 69G9974 Screw, Type 3504 PP 69G9974 Paper Feed Input Tray Assembly 06A/06B/06D/06J/070 Paper Feed Input Tray Assembly 06C/06F Screw, Type 3907 PP 69G9974 Lever, Print Media Selection w/screw 06C/06F
  • Lexmark Optra E | Service Manual - Page 122
    4026-0XX Assembly 5: Paper Feed Frame 6-16
  • Lexmark Optra E | Service Manual - Page 123
    Feed Frame Assembly 06C/06F/071 Gear, 16T Top Paper Feed Sensor, Paper Entry Cable, Input Sensor/Solenoid to Engine Board Flag, Paper Entry Sensor Separator, Paper 06A/06B/06D/06J070 Separator, Paper 06C/06F/071 Front Paper Feed Pressure Roller Assembly Terminal, Solenoid Ground Screw, Type 3907
  • Lexmark Optra E | Service Manual - Page 124
    4026-0XX Assembly 6: Fuser 6-18
  • Lexmark Optra E | Service Manual - Page 125
    /06D/06J/ 070 Separator, Paper Hot Roll 06C/06F/071 Separator Roll Thermal Fuse 06A/06B/06D/06J/070 Thermostat 06C/06F/071 Terminal, Fuser Lamp Right Side 06A/06B/06D/06J/070 Terminal, Thermostat/Fuser Lamp Right Side 06C/06F/071 Screw, Type 3704 PP 69G9974 Support Plate, Thermal Fuse 06A
  • Lexmark Optra E | Service Manual - Page 126
    4026-0XX Assembly 6: Fuser (continued) 6-20
  • Lexmark Optra E | Service Manual - Page 127
    /06B/06D/06J/070 Backup Roll 06C/06F/071 Screw, Type 1305 PP 69G9974 Thermistor 06A/06B/06D/06J/070 Thermistor 06C/06F/071 Separator, Paper Screw, Type 3504 PP 69G9974 Gear, 30T PP 69G9988 Cable, Fuser Lamp Terminal, Fuser Lamp Left side Terminal, Fuser Lamp/Thermal Fuse Terminal, Thermostat Left
  • Lexmark Optra E | Service Manual - Page 128
    4026-0XX Assembly 7: Electronics 6-22
  • Lexmark Optra E | Service Manual - Page 129
    Supply Screw, Type 3704 PP 69G9974 Board, HVPS 06A/06B/06D/06J/070 Board, HVPS 06C/06F/071 Cable, HVPS to Engine Board Cable, 2nd Paper Drawer Parts Catalog 6-23
  • Lexmark Optra E | Service Manual - Page 130
    4026-0XX Assembly 7: Electronics (continued) 6-24
  • Lexmark Optra E | Service Manual - Page 131
    Cover, LVPS Edge Controller Board Cage Controller Board Bracket W/O Cage Controller Board W/O ROM SIMM includes Print Registration Diskette 06A/06B/06C/06F/ 06J Controller Board W/O ROM SIMM includes Print Registration Diskette 06D/070/071 Screw, 4/40 Controller Board to Board Cage ROM SIMM 06A/06J
  • Lexmark Optra E | Service Manual - Page 132
    4026-0XX Assembly 8: Transfer Assembly 6-26
  • Lexmark Optra E | Service Manual - Page 133
    /06B/06D/ 06J/070 PP 69G9987 Transfer Corona Assembly 06A/06B/06D/06J/ 070 Spring, Left Transfer Guide 06A/06B/06D/06J/ 070 PP 69G9987 Left Transfer Frame Guide 06A/06B/06D/06J/ 070 Gear, 18/21T 06A/06B/06D/06J/070 Gear, 18/21T 06C/06F/071 Spring, Pressure 06C/06F
  • Lexmark Optra E | Service Manual - Page 134
    4026-0XX Assembly 9: Option - Second Paper Drawer 6-28
  • Lexmark Optra E | Service Manual - Page 135
    Frame, Base Foot, square rubber Foot, round rubber Screw, Type 3704 PP 11A7434 Right Side Cover Lift Plate Assembly Tray, Paper Pad Label, Paper Set Adjustable Paper Guide Regulating Plate, paper guide Spring, Lift Plate Left Side Cover Bracket, Roller Spring, PP 11A7436 Roller Parts Catalog 6-29
  • Lexmark Optra E | Service Manual - Page 136
    4026-0XX Assembly 9: Option - Second Paper Drawer (continued) 6-30
  • Lexmark Optra E | Service Manual - Page 137
    Gear, 41T Clutch Assembly, complete Gear, 28T Spring, Clutch PP 11A7436 Ratchet Collar, clutch Shaft, D-Roll Pin, D-Roll Shaft Bushing, D-Roll Shaft D-Roll Gear, 14T Paper Feed Shaft W/Roller Bushing, Paper Feed Shaft, Inside Parts Catalog 6-31
  • Lexmark Optra E | Service Manual - Page 138
    4026-0XX Assembly 9: Option - Second Paper Drawer (continued) 6-32
  • Lexmark Optra E | Service Manual - Page 139
    69G9960 69G9935 69G9934 69G9940 69G9939 11A7427 Units 1 1 1 4 1 1 1 1 Description Bracket, Sensor Flag Sensor Flag Ground Terminal Screw, Type 3501 PP 11A7434 Sensor/Interface Board Cover, Front. Paper Feed Assembly, complete Guide Plate Parts Catalog 6-33
  • Lexmark Optra E | Service Manual - Page 140
    4026-0XX Assembly 10: Options AsmIndex 10 10 10 10 Part Number 1364936 1364906 1364907 1368706 Units 1 1 1 1 Description Memory SIMM, 1MB Memory SIMM, 2MB Memory SIMM, 4MB Serial Adapter 6-34
  • Lexmark Optra E | Service Manual - Page 141
    Units 1 1 1 1 1 1 1 Description Parts Packet, C-Clips for printer and Second Paper Drawer Parts Packet, Springs Parts Packet, Fuser Gears Parts Packet, Paper Feed Gears Parts Packet, Screws Parts Packet, Second Paper Drawer Springs Parts Packet, Second Paper Drawer Screws Parts Catalog 6-35
  • Lexmark Optra E | Service Manual - Page 142
    11 Paper Exit Sensor 5-11 Paper Feed Solenoid 5-11 Second Paper Tray Option 5-7 Controller Board Connectors 5-7 Covers 6-2, 6-4 D Diagnostic Aids 3-1 Diagnostic Information 2-1 Diagnostic Tests 3-3 Hex Trace 3-12 Printer Diagnostic Test 3-3 Service Diagnostic Test Page 3-4 User Mode Print Test Page
  • Lexmark Optra E | Service Manual - Page 143
    2-34 Print Quality 2-38 Registration 2-44 ROM SIMM 2-45 Second Paper Drawer 2-28 Transfer Assembly 2-44 Transfer Corona 2-45 Service Diagnostic Test Page 3-4 Service Error Codes 2-2 Start 2-1 Symptom Table 2-13 U Unique Tools 1-1 User Error Messages 2-6 User Mode Print Test Page 3-6 User Secondary
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4026-0XX
Optra™ E
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