Lexmark Optra E Service Manual - Page 35

Symptom Table, Diagnostic Information 2-13

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4026-0XX Symptom Table Locate your symptom in the following table and take the appropriate action Symptom Dead printer Fan not working Fan noisy Fuser parts melted Fuser Lamp doesn't light Toner not fused to the paper Blank page Black page High or heavy background Offset print (image around characters) Poor image (characters washed out) Paper jams Main Drive Motor noisy Main Drive Motor does not move Main Drive Motor runs backward Action Go to the "Low Voltage Power Supply Service Check" on page 2-22. Go to the "Fan Service Check" on page 2-17. Go to the "Fan Service Check" on page 2-17 Go to the "Cold Fuser Service Check" on page 2-18. Go to the "Cold Fuser Service Check" on page 2-18. Go to the "Cold Fuser Service Check" on page 2-18. Go to the "Print Quality Service Check" on page 2-38. Go to the "Print Quality Service Check" on page 2-38. Go to the "Print Quality Service Check" on page 2-38. Go to the "Print Quality Service Check" on page 2-38. Go to the "Print Quality Service Check" on page 2-38. Go to the "Paper Feed Service Check" on page 2-34. Go to the "Main Drive Motor Service Check" on page 2-25. Go to the "Main Drive Motor Service Check" on page 2-25. Replace the Engine board. Diagnostic Information 2-13

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4026-0XX
Diagnostic Information 2-13
Symptom Table
Locate your symptom in the following table and take the appropriate
action
Symptom
Action
Dead printer
Go to the
“Low Voltage Power Sup-
ply Service Check” on page 2-22
.
Fan not working
Go to the
“Fan Service Check” on
page 2-17
.
Fan noisy
Go to the
“Fan Service Check” on
page 2-17
Fuser parts melted
Go to the “Cold Fuser Service
Check” on page 2-18.
Fuser Lamp doesn’t light
Go to the
“Cold Fuser Service
Check” on page 2-18
.
Toner not fused to the paper
Go to the
“Cold Fuser Service
Check” on page 2-18
.
Blank page
Go to the
“Print Quality Service
Check” on page 2-38
.
Black page
Go to the
“Print Quality Service
Check” on page 2-38
.
High or heavy background
Go to the
“Print Quality Service
Check” on page 2-38
.
Offset print (image around char-
acters)
Go to the
“Print Quality Service
Check” on page 2-38
.
Poor image (characters washed
out)
Go to the
“Print Quality Service
Check” on page 2-38
.
Paper jams
Go to the
“Paper Feed Service
Check” on page 2-34
.
Main Drive Motor noisy
Go to the
“Main Drive Motor Service
Check” on page 2-25
.
Main Drive Motor does not move
Go to the
“Main Drive Motor Service
Check” on page 2-25
.
Main Drive Motor runs backward
Replace the Engine board.