Lexmark X5495 Fax Guide - Page 18

4

Connect the other telephone cord to a telephone, and then plug it into the EXT port

of the printer.

Setting up to fax while behind a PBX

If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone

system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax

number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not

recognizable to most fax machines. The “Dialing while behind a PBX” feature enables the printer to dial the fax number

without waiting to recognize the dial tone.

1

From the desktop, double-click the

Productivity Studio

icon.

2

From the Settings area of the Welcome Screen, click

Fax History and Settings

.

3

From the “I Want To” menu, click

Adjust speed dial list and other fax settings

.

4

Click the

Dialing and Sending

tab.

5

From the “Dialing on your phone line” area, select

Behind PBX

from the Dialing Method drop-down list.

6

Click

OK

to save the setting.

Using a digital phone service

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services

can be used.

•

If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)

on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

•

If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact

your DSL provider.

•

If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If

none exists, consider installing an analog telephone line for the fax machine. For more information on faxing

when using a PBX telephone service, see the related topic, “Setting up to fax while behind a PBX.”

Fax Setup

18

Section	Page
Contents	2
Introduction	5
Finding information about the printer	5
Understanding the parts of the printer	7
Understanding the parts of the printer	7
Fax Setup	9
Getting the printer ready to fax	9
Using an RJ11 adapter	9
Choosing a fax connection	12
Connecting to an answering machine	13
Connecting directly to a telephone wall jack	14
Connecting directly to a telephone wall jack in Germany	14
Connecting to a computer with a modem	16
Connecting to a telephone	17
Setting up to fax while behind a PBX	18
Using a digital phone service	18
Using Fax	19
Loading original documents on the scanner glass	19
Loading original documents into the Automatic Document Feeder	20
Sending a fax	22
Entering a fax number	22
Sending a fax using the software	23
Sending a fax using the control panel	23
Sending a fax while listening to a call (On Hook Dial)	24
Sending a broadcast fax at a scheduled time	24
Receiving a fax	25
Receiving a fax manually	25
Setting a fax manual answer code	25
Using Caller ID from the control panel	25
Using Caller ID from the software	26
Receiving a fax automatically	26
Receiving a fax with an answering machine	26
Forwarding faxes	27
Using the Phone Book	28
Using the control panel Phone Book	28
Using the computer Phone Book	28
Customizing fax settings	29
Customizing settings using the Fax Setup Utility	29
Understanding the Fax menu	31
Setting Auto Answer to on	32
Setting up a fax header	32
Setting up a fax footer	33
Blocking junk faxes	34
Blocking unwanted changes to fax settings	35
Using the Fax Solutions Software	35
Setting up a dialing prefix	36
Setting the distinctive ring	36
Setting the number of rings before receiving a fax automatically	37
Setting up Speed Dial	37
Printing fax activity reports	38
Ordering Cartridges	39
Ordering print cartridges	39
Troubleshooting	40
Setup Troubleshooting	40
Incorrect language appears on the display	40
Power button is not lit	40
Software does not install	41
Removing and reinstalling the software	42
Fax troubleshooting	43
Cannot send or receive a fax	43
Can send but not receive faxes	45
Can receive but not send faxes	46
Printer receives a blank fax	47
Received fax has poor print quality	47
Caller ID information is not displayed	47
Fax Error	48
Fax Mode Unsupported	48
Remote Fax Error	48
Phone Line Busy	49
Phone Line Error	50
Notices	51
Product information	51
Edition notice	51
UNITED STATES GOVERNMENT RIGHTS	52

Lexmark X5495 Fax Guide - Page 18

Setting up to fax while behind a PBX, Using a digital phone service, Productivity Studio

Page 18 highlights