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Lexmark X5495 Fax Guide - Page 50

Phone Line Error, Eview, Digital, Phone, Service, Checklist, Cable, Connections

UPC - 734646058568

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Phone Line Error These are possible causes and solutions. Try one or more of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see "Setting up to fax while behind a PBX" on page 18. CHECK PHONE LINE If the telephone line is being used by another device, wait until the other device is finished before sending the fax. CHECK CABLE CONNECTIONS Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Troubleshooting 50

Section	Page
Contents	2
Introduction	5
Finding information about the printer	5
Understanding the parts of the printer	7
Understanding the parts of the printer	7
Fax Setup	9
Getting the printer ready to fax	9
Using an RJ11 adapter	9
Choosing a fax connection	12
Connecting to an answering machine	13
Connecting directly to a telephone wall jack	14
Connecting directly to a telephone wall jack in Germany	14
Connecting to a computer with a modem	16
Connecting to a telephone	17
Setting up to fax while behind a PBX	18
Using a digital phone service	18
Using Fax	19
Loading original documents on the scanner glass	19
Loading original documents into the Automatic Document Feeder	20
Sending a fax	22
Entering a fax number	22
Sending a fax using the software	23
Sending a fax using the control panel	23
Sending a fax while listening to a call (On Hook Dial)	24
Sending a broadcast fax at a scheduled time	24
Receiving a fax	25
Receiving a fax manually	25
Setting a fax manual answer code	25
Using Caller ID from the control panel	25
Using Caller ID from the software	26
Receiving a fax automatically	26
Receiving a fax with an answering machine	26
Forwarding faxes	27
Using the Phone Book	28
Using the control panel Phone Book	28
Using the computer Phone Book	28
Customizing fax settings	29
Customizing settings using the Fax Setup Utility	29
Understanding the Fax menu	31
Setting Auto Answer to on	32
Setting up a fax header	32
Setting up a fax footer	33
Blocking junk faxes	34
Blocking unwanted changes to fax settings	35
Using the Fax Solutions Software	35
Setting up a dialing prefix	36
Setting the distinctive ring	36
Setting the number of rings before receiving a fax automatically	37
Setting up Speed Dial	37
Printing fax activity reports	38
Ordering Cartridges	39
Ordering print cartridges	39
Troubleshooting	40
Setup Troubleshooting	40
Incorrect language appears on the display	40
Power button is not lit	40
Software does not install	41
Removing and reinstalling the software	42
Fax troubleshooting	43
Cannot send or receive a fax	43
Can send but not receive faxes	45
Can receive but not send faxes	46
Printer receives a blank fax	47
Received fax has poor print quality	47
Caller ID information is not displayed	47
Fax Error	48
Fax Mode Unsupported	48
Remote Fax Error	48
Phone Line Busy	49
Phone Line Error	50
Notices	51
Product information	51
Edition notice	51
UNITED STATES GOVERNMENT RIGHTS	52

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Phone Line Error

These are possible causes and solutions. Try one or more of the following:

EVIEW

DIGITAL

PHONE

SERVICE

CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone

services can be used.

•

If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface

port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN

provider.

•

If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact

your DSL provider.

•

If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.

If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing

when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 18.

HECK

PHONE

LINE

If the telephone line is being used by another device, wait until the other device is finished before sending the fax.

HECK

CABLE

CONNECTIONS

Make sure cable connections for the following hardware are secure, if applicable:

•

Power supply

•

Telephone

•

Handset

•

Answering machine

Troubleshooting