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Lexmark X5495 Fax Guide - Page 48

Fax Error, Fax Mode Unsupported, Remote Fax Error, Quality, Fax Setup, Dialing and Sending - reset

UPC - 734646058568

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Fax Error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: • Your scan resolution-lower the scan resolution. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until a lower quality appears. 6 Press . • Legal-size paper-reformat the document on letter-size paper. Remote Fax Error These are possible causes and solutions. Try one or more of the following: CHECK PHONE LINE Resend the fax. There may have been a problem with the quality of the telephone line connection. LOWER THE TRANSMISSION SPEED 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Max Send Speed appears. 8 Press . 9 Press or repeatedly until a lower speed appears. 10 Press . Notes: • The lower the transmission speed, the longer it will take your fax to send. • This solution will reduce the speed for future faxes until you reset the transmission speed. Troubleshooting 48

Section	Page
Contents	2
Introduction	5
Finding information about the printer	5
Understanding the parts of the printer	7
Understanding the parts of the printer	7
Fax Setup	9
Getting the printer ready to fax	9
Using an RJ11 adapter	9
Choosing a fax connection	12
Connecting to an answering machine	13
Connecting directly to a telephone wall jack	14
Connecting directly to a telephone wall jack in Germany	14
Connecting to a computer with a modem	16
Connecting to a telephone	17
Setting up to fax while behind a PBX	18
Using a digital phone service	18
Using Fax	19
Loading original documents on the scanner glass	19
Loading original documents into the Automatic Document Feeder	20
Sending a fax	22
Entering a fax number	22
Sending a fax using the software	23
Sending a fax using the control panel	23
Sending a fax while listening to a call (On Hook Dial)	24
Sending a broadcast fax at a scheduled time	24
Receiving a fax	25
Receiving a fax manually	25
Setting a fax manual answer code	25
Using Caller ID from the control panel	25
Using Caller ID from the software	26
Receiving a fax automatically	26
Receiving a fax with an answering machine	26
Forwarding faxes	27
Using the Phone Book	28
Using the control panel Phone Book	28
Using the computer Phone Book	28
Customizing fax settings	29
Customizing settings using the Fax Setup Utility	29
Understanding the Fax menu	31
Setting Auto Answer to on	32
Setting up a fax header	32
Setting up a fax footer	33
Blocking junk faxes	34
Blocking unwanted changes to fax settings	35
Using the Fax Solutions Software	35
Setting up a dialing prefix	36
Setting the distinctive ring	36
Setting the number of rings before receiving a fax automatically	37
Setting up Speed Dial	37
Printing fax activity reports	38
Ordering Cartridges	39
Ordering print cartridges	39
Troubleshooting	40
Setup Troubleshooting	40
Incorrect language appears on the display	40
Power button is not lit	40
Software does not install	41
Removing and reinstalling the software	42
Fax troubleshooting	43
Cannot send or receive a fax	43
Can send but not receive faxes	45
Can receive but not send faxes	46
Printer receives a blank fax	47
Received fax has poor print quality	47
Caller ID information is not displayed	47
Fax Error	48
Fax Mode Unsupported	48
Remote Fax Error	48
Phone Line Busy	49
Phone Line Error	50
Notices	51
Product information	51
Edition notice	51
UNITED STATES GOVERNMENT RIGHTS	52