Lexmark X852E User's Reference - Page 46

9 Solving fax problems Common fax questions Problem Solution Can I create a fax distribution list? Group faxing is supported. When you create a permanent fax destination, separate multiple entries with a comma. How do I enter a pause in the fax recipient phone number? • If you are manually dialing using the numeric keypad, press Pause on the control panel to enter a two second pause. The pause appears as a dash (-). • If you are creating a fax destination using the MarkNet resident Web pages, type a dash (-) in the phone number (9-1-555-444-2222). Solve problems sending faxes Problem Some pages were not sent No pages were sent No dial tone for the modem Fax was illegible when received Solution 1 Check the transmission log for information about the problem. The status column provides information about the sending problem. The pages column tells you how many pages were sent successfully. 2 Resend the pages that did not get sent, or resend the entire fax job. 1 Check your fax phone line and the cable hookup to the MarkNet N2501e card. Try resending. 2 Check the transmission log for information about the problem. Receiving fax unit may not support high quality faxes. It may be automatically reducing the resolution. Adjust the resolution and the content setting, then try resending the fax. Solving fax problems 41