Lexmark X925 User's Guide - Page 281

Cannot scan from a computer, Check the display for error messages, Check the power

Page 281 highlights

Troubleshooting 281 Cannot scan from a computer These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. 1 From the home screen, navigate to: > General Settings > Run initial setup > Yes > Submit 2 Turn the printer off, and then turn it back on. 3 From the printer control panel, touch your language. 4 Touch your country or region, and then touch Continue. 5 Select your time zone, and then touch Continue. 6 Touch Fax and E‑mail to clear the icons, and then touch Continue. Note: You can use these same steps to disable fax and e‑mail. Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.

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Cannot scan from a computer
These are possible solutions. Try one or more of the following:
C
HECK
THE
DISPLAY
FOR
ERROR
MESSAGES
Clear any error messages.
C
HECK
THE
POWER
Make sure the printer is plugged in, the power is on, and
Ready
appears.
C
HECK
THE
CABLE
CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
Solving fax problems
Fax and e-mail functions are not set up
The indicator light blinks red until you set up fax and e
mail. To set up fax and e
mail, follow these steps:
Note:
Before completing these instructions for a printer on a network, make sure the fax cables are connected.
1
From the home screen, navigate to:
>
General Settings
>
Run initial setup
>
Yes
>
Submit
2
Turn the printer off, and then turn it back on.
3
From the printer control panel, touch your language.
4
Touch your country or region, and then touch
Continue
.
5
Select your time zone, and then touch
Continue
.
6
Touch
Fax
and
E
mail
to clear the icons, and then touch
Continue
.
Note:
You can use these same steps to disable fax and e
mail.
Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.
Troubleshooting
281