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Motorola MOTORAZR VE20 Sprint User Guide - Page 18

Getting Help, Managing Your Account

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else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your Voicemail" on page 5 for more information on your voicemail password. Sprint Power Vision Password With your Sprint Power Vision phone, you may elect to set up an optional Sprint Power Vision password to control access and authorize Premium Service purchases. For additional information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Getting Help Managing Your Account Online: www.sprint.com ⅷ Access your account information. ⅷ Check your minutes used (depending on your Sprint service plan). ⅷ View and pay your bill. ⅷ Make your life easier by enrolling in Sprint online billing and automatic payment. ⅷ Purchase accessories. ⅷ Shop for the latest phones. ⅷ View other Sprint service plans and options. ⅷ Learn more about Sprint Power Vision and other great products like games, ringers, screen savers, and more. 6 Section 1A. Setting Up Service

Section	Page
Table of Contents	3
Introduction	7
Your Phone’s Menu	8
Getting Started	13
Setting Up Service	14
Setting Up Your Phone	14
Activating Your Phone	16
Setting Up Your Voicemail	17
Sprint Account Passwords	17
Getting Help	18
Managing Your Account	18
Your Phone	21
Phone Basics	22
Your Phone	22
Key Functions	23
Viewing the Display Screen	24
Features of Your Phone	26
Accessories	27
Turning Your Phone On and Off	27
Turning Your Phone On	27
Turning Your Phone Off	28
Using Your Phone’s Battery and Charger	28
Battery Use and Battery Safety	29
Navigating Through the Menus	32
Touch-Sensitive Buttons	32
Shortcuts and Favorites	34
Help	34
Displaying Your Phone Number	34
Making and Answering Calls	34
Making Calls	34
Dialing Options	35
Answering Calls	35
Missed Call Notification	36
Calling Emergency Numbers	36
In-Call Options	37
End-of-Call Options	38
Saving a Phone Number	38
Dialing and Saving Phone Numbers With Pauses	39
Plus (+) Code Dialing	39
Using Abbreviated Dialing	40
Dialing From the Contacts List	40
Using Speed Dialing	40
Entering Text	41
Selecting a Text Input Mode	41
Entering Characters Using Predict English Text Input	42
Entering Characters Using Multi-Tap Mode	43
Entering Numbers and Symbols	44
Settings	45
Sound Settings	45
Ringer Types	45
Adjusting the Phone’s Volume Settings	47
Alert Notification	47
Selecting a Key Tone	47
Silence All	48
Display Settings	48
Changing the Text Greeting	48
Changing the Backlight Time Length	49
Keypad Light Sensor	49
Changing the Phone’s Menu Style	49
Changing the Clock Display	50
Changing the Screen Saver	50
Changing the Theme	51
Location Settings	51
Messaging Settings	52
Text Messages	52
SMS Voice Messages	54
Airplane Mode	54
TTY Use With Sprint Service	55
Phone Setup Options	56
Shortcuts	56
Call Answer Mode	56
Calling Options	57
Display Language	58
Voice Guide	58
KeyGuard	59
Updating Phone Software	59
Security	61
Accessing the Security Menu	61
Using Your Phone’s Lock Feature	61
Locking Your Phone	61
Unlocking Your Phone	62
Changing the Lock Code	62
Calling in Lock Mode	62
Using Special Numbers	62
Limiting the Use of Your Phone	63
Limiting Access to Contacts	63
Limiting Data Access	63
Limiting Access to Pictures and Videos	63
Limiting Outgoing Calls	64
Limiting Incoming Calls	64
Erasing Phone Content	64
Resetting Your Phone	65
Security Features for Sprint Power Vision	65
Enabling and Disabling Data Services	65
Roaming	66
Understanding Roaming	66
Setting Your Phone’s Roam Mode	67
Using Call Guard	68
Using Data Roam Guard	69
History	70
Viewing History	70
History Options	71
Making a Phone Call From History	71
Saving a Phone Number From History	72
Prepending a Phone Number From History	72
Erasing History	73
Contacts	74
Adding a New Contacts Entry	74
Finding Contacts Entries	75
Contacts Entry Options	76
Adding a Phone Number to a Contacts Entry	77
Editing a Contacts Entry’s Phone Number	77
Assigning Speed Dial Numbers	78
Editing a Contacts Entry	78
Selecting a Ringer Type for an Entry	79
Viewing Memory Status	79
Dialing Sprint Services	79
Wireless Backup	80
Calendar and Tools	82
Using Your Phone’s Calendar	82
Adding an Event to the Calendar	82
Event Alert Menu	83
Viewing Events	83
Going to Today’s Calendar Menu	83
Erasing a Single Event	84
Erasing All Events	84
Using Your Phone’s Alarm Clock	84
Using the Calculator	85
Using the Tip Calculator	85
Using the World Clock	85
Using the Stopwatch	86
Using the Currency Converter	86
Using the Unit Converter	86
Using the Notepad	87
Voice Services	88
Using Automatic Speech Recognition (ASR)	88
Calling Contacts Entries	88
Calling Phone Numbers (Digit Dialing)	89
Send an SMS Voice Message	89
Send a Text Message	89
Send Picture Mail	90
Setting Up ASR	90
Adapting Digit Dialing	90
Customizing Audio Prompts	91
Working With ASR	92
Lookup a Contacts Entry	92
Launch an Application	92
Check the Phone	93
Managing Voice Memos	94
Recording Voice Memos	94
Playing Voice Memos	94
Changing Voice Memo Settings	95
Using Other Voice Memo Options	95
microSD Card	96
Using Your Phone’s microSD Card and Adapter	96
Using the microSD Card	96
Using the microSD Adapter	98
Formatting the microSD Card	100
Camera	101
Taking Pictures	101
Registering Your Sprint Picture Mail Account	103
Camera Mode Options	104
Selecting Camera Settings	105
Recording Videos	105
Video Mode Options	106
Selecting Video Settings	107
My Album	108
My Video Options	108
Playing Video Clips Stored in Your microSD card	108
Storing Pictures and Videos	108
Setting Storage Options	109
In Phone Folder	109
microSD Picture and Video Folders	109
In Phone Folder and microSD Card Options	109
Storing Pictures in Your microSD Card	110
Storing Videos in Your microSD Card	110
Sending Sprint Picture Mail	111
Sending Pictures and Videos From My Albums	111
Sending Pictures and Videos From Messaging	112
Managing Sprint Picture Mail	113
Using the Sprint Picture Mail Web Site	113
Managing Online Pictures and Videos from Your Phone	113
Uploading Pictures	114
Sending Online Sprint Picture Mail	114
Working With Pictures Stored Online	115
Bluetooth	117
Turning Bluetooth On and Off	117
Using the Bluetooth Settings Menu	118
Bluetooth Profiles	119
Pairing Bluetooth Devices	120
Transferring Files Between Your Phone and Your Computer	121
Sprint Service	123
Sprint Service Features: The Basics	124
Using Voicemail	124
Setting Up Your Voicemail	124
Voicemail Notification	125
New Voicemail Message Alerts	125
Sending an Incoming Call to Voicemail	125
Retrieving Your Voicemail Messages	125
Voicemail Options	127
Clearing the Message Icon	129
Voicemail Menu Key	129
Using SMS Text Messaging	130
Sending a Text Message	130
Accessing SMS Text Messages	131
Using Preset Messages	131
Using SMS Voice Messaging	132
Activating SMS Voice Messaging	132
Playing an SMS Voice Message	132
Composing SMS Voice Messages	132
Accessing SMS Voice Messages	133
Using Caller ID	133
Responding to Call Waiting	133
Making a Three-Way Call	134
Using Call Forwarding	135
Sprint Power Vision	136
Sprint Power Vision Applications	136
Getting Started With Sprint Power Vision	137
Your User Name	137
Launching a Web Connection	138
Net Guard	139
Data Connection Status and Indicators	139
Navigating the Web	140
Accessing Messaging	141
Using Email	141
Accessing Sprint Instant Messaging	143
Accessing Wireless Chatrooms	144
Downloading Content	144
Exploring the Web	147
Using the Browser Menu	147
On Demand	150
Initializing Your On Demand Service	150
Accessing On Demand Information	151
Updating On Demand Information	151
Phone as Modem	152
Setting Up a Data Connection With Your Computer	152
Sprint Power Vision FAQs	153
Entertainment: TV and Music	155
TV	155
Your Sprint TV Channel Options	155
Watching TV	156
Sprint TV FAQs	156
Music – Sprint Music Store	158
Accessing the Sprint Music Store	158
Purchasing and Downloading Music	158
Playing Music From the Sprint Music Store	159
Backing Up Your Downloaded Music Files	160
Multitasking	161
Streaming Music	163
Safety and Warranty Information	165
Important Safety Information	166
General Precautions	166
Maintaining Safe Use of and Access to Your Phone	167
Using Your Phone With a Hearing Aid Device	168
Getting the Best Hearing Device Experience With Your Phone	169
Caring for the Environment by Recycling	170
Caring for the Battery	170
Radio Frequency (RF) Energy	171
Product Registration	173
Owner’s Record	173
User Guide Proprietary Notice	174
Manufacturer’s Warranty	175
Manufacturer’s Warranty	175
What Does this Warranty Cover?	175
Products and Accessories	176
Software	177
Exclusions	177
Who Is Covered?	178
What Will Motorola Do?	178
How to Obtain Warranty Service or Other Information	178
What Other Limitations Are There?	179
Service and Repairs	179