Samsung NE63T8751SS/AA User Manual - Page 65

Problem Strong odor. Fan noise. Oven racks are difficult to slide. Possible cause An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically turn on and off. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. Solution Operate the oven empty on the bake setting at 400 °F for 1 hour. This is not a system failure but normal operation. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. DRAWER Problem The drawer does not slide smoothly or drags. Excessive condensation in the drawer. Possible cause The drawer is out of alignment. The drawer is overloaded or the load is unbalanced. There is liquid present in the drawer. Uncovered foods. Solution Fully extend the drawer and push it all the way in. See page 60. Reduce weight. Redistribute drawer contents. Remove the liquid. Cover food with a lid. Information codes OVEN Displayed code C-d0 C-d1 C-F0 C-F2 C-20 C-21 Possible cause There is a short in the control key. The door lock is misaligned. This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. There is a short in the Oven sensor. This code occurs if the internal temperature rises abnormally high. Solution Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Troubleshooting NE63T8751_AA_DG68-01208A-00_EN+MES+CFR.indb 65 English 65 2020-03-27 2:47:52