Samsung SF-760 User Guide - Page 189

Vertical lines, Black or color, background, Toner smear, Condition, Suggested solutions

Page 189 highlights

Printing quality problems Condition Vertical lines Black or color background Toner smear Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 70). If these steps do not correct the problem, contact a service representative. If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). • Thoroughly redistribute the toner (see "Redistributing toner" on page 64). • Clean the inside of the machine (see "Cleaning the machine" on page 70). • Check the paper type and quality. • Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). 5. Troubleshooting 189

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Printing quality problems
189
5.
Troubleshooting
Vertical lines
If black vertical streaks appear on the page:
The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 66).
If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
70). If these steps do not correct the problem, contact a service representative.
Black or color
background
If the amount of background shading becomes unacceptable:
Change to a lighter weight paper.
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66).
Thoroughly redistribute the toner (see "Redistributing toner" on page 64).
Toner smear
Clean the inside of the machine (see "Cleaning the machine" on page 70).
Check the paper type and quality.
Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66).
Condition
Suggested solutions