Sony Ericsson W902 User Guide - Page 71

Messaging, Settings, Text message, Service centre, Picture message, profile, MMS profile, Options

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No battery icon appears when I start charging the phone It may take a few minutes before the battery icon appears on the screen. Some menu options appear in grey A service is not activated. Contact your network operator. I cannot use SMS/text messages on my phone You must have a service centre number. The number is supplied by your service provider and is usually saved on the SIM card. If the number to your service centre is not saved on your SIM card, you must enter the number yourself. To enter a service centre number 1 From standby select Menu > Messaging > Settings > Text message and scroll to Service centre. The number is shown if it is saved on the SIM card. 2 If there is no number shown, select Edit. 3 Scroll to New ServiceCentre and select Add. 4 Enter the number, including the international "+" sign and country code. 5 Select Save. I cannot use picture messages on my phone You must set an MMS profile and the address of your message server. If no MMS profile or message server exists, you may receive the settings from your network operator or at www.sonyericsson.com/support. To select an MMS profile 1 From standby select Menu > Messaging > Settings > Picture message > MMS profile. 2 Select a profile. To set the message server address 1 From standby select Menu > Messaging > Settings > Picture message. 2 Scroll to MMS profile and select Edit. 3 Select Options > Edit. 4 Scroll to Message server and select Edit. 5 Enter the address and select OK > Save. The phone does not ring or rings too softly Make sure that Silent mode has not been set to On. See To turn off the ringtone on page 64. Check the ringtone volume. See To set the ringtone volume on page 64. Troubleshooting 69 This is the Internet version of the User guide. © Print only for private use.

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69
Troubleshooting
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
your network operator.
I cannot use SMS/text messages
on my phone
You must have a service centre number.
The number is supplied by your service
provider and is usually saved on the
SIM card. If the number to your service
centre is not saved on your SIM card,
you must enter the number yourself.
To enter a service centre number
1
From standby select
Menu
>
Messaging
>
Settings
>
Text message
and scroll to
Service centre
. The
number is shown if it is saved on the
SIM card.
2
If there is no number shown,
select
Edit
.
3
Scroll to
New ServiceCentre
and
select
Add
.
4
Enter the number, including the
international “+” sign and country code.
5
Select
Save
.
I cannot use picture messages
on my phone
You must set an MMS profile and the
address of your message server. If no
MMS profile or message server exists,
you may receive the settings from your
network operator
or at
www.sonyericsson.com/support
.
To select an MMS profile
1
From standby select
Menu
>
Messaging
>
Settings
>
Picture message
>
MMS
profile
.
2
Select a profile.
To set the message server address
1
From standby select
Menu
>
Messaging
>
Settings
>
Picture message
.
2
Scroll to
MMS profile
and select
Edit
.
3
Select
Options
>
Edit
.
4
Scroll to
Message server
and
select
Edit
.
5
Enter the address and select
OK
>
Save
.
The phone does not ring or rings
too softly
Make sure that
Silent mode
has not
been set to
On
. See
To turn off the
ringtone
on page 64.
Check the ringtone volume. See
To set
the ringtone volume
on page 64.
This is the Internet version of the User guide. ' Print only for private use.