Xerox 3450B Service Manual - Page 49

Introduction This section covers troubleshooting procedures for the Phaser 3450 Laser Printer front panel error messages and codes. Only jams and fatal errors will produce an associated numeric code. Error messages and codes are generally specific, making it important that service personnel and users record errors exactly when reporting problems with the printer. Any code associated with an error message or jam can be viewed by displaying the Fault History or Jam History on the front panel. Some procedures require running service diagnostic test functions to verify a specific printer part is operating correctly. For information on Service Diagnostics and all internal printer test functions, see the table "Service Diagnostics Menu Map" on page 3-9. To troubleshoot problems, such as start up and power on, media, paper path, printquality or image problems, and electrical failures not associated with a front panel message or code, refer to the section "General Troubleshooting" on page 4-1 or to "Print-Quality Troubleshooting" on page 5-1. If an error message or code is not visible on the front panel, the Fault History and Jam History list errors reported by the printer. The error codes that will display when viewing the Fault History and Jam History logs and the equivalent Printer Error Messages are listed in the following code conversion tables. Fault History Code Printer Error Message 41 Insufficient Memory 44 Output Tray Is Full 5A Laser Failure 53 Replace Print Cartridge 55 Invalid Print Cartridge 56 Fuser Failure/Open Fuser Error 57 Fuser Failure/Low Heat Error 58 Fuser Failure/Over Heat Error Jam History Code Jam Error Message 01 Jam At Tray 1, 2, or 3 02 Jam At Top 03 Jam At Exit 04 Jam At Duplex 05 Jam At Tray/Remove Tray 2 3-2 Phaser 3450 Laser Printer Service Manual