Xerox 6180N Common Controller System Guide v 3.7 - Page 93

ep_exception_log and ep_primary_log, Printing the system logs

Page 93 highlights

System Guide Troubleshooting The attribute information found in this file is as follows (the sequence and attributes displayed vary with the job): Logging Module /t# Sender Name /t# Data Size / t# Document Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t# Message /t# Time / t# Network Protocol /t# Assigned Physical Printer /t# Plex /t# Plex Requested /t# Disposition ep_exception_log and ep_primary_log These logs contain a list of faults. The ep_exception_log contains a listing of all logged faults. The ep_primary_log contains exceptions that are the primary cause of the problem. The format of these files is as follows: Logging Module /t# Absolute Time /t# Microseconds /t# Instance ID:Module TD /t# Exception ID /t# Service Code Printing the system logs You print the system logs to help you gather information and recover from various system problems. To print the logs: 1. Open a Terminal window and log in as "root". 2. Change directory to the log directory by entering the following command: cd /opt/XRXnps/log 3. Enter the following command: print -p Ensure that you know and substitute the name of the queue that you are printing to and the log name you are printing to. 4. Press . Common Controller 9-13

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System Guide
Troubleshooting
Common Controller
9-13
The attribute information found in this file is as follows (the
sequence and attributes displayed vary with the job):
Logging Module /t# Sender Name /t# Data Size /
t# Document Name /t# Document Format /t# Job ID
/t# Virtual Printer Name /t# Message /t# Time /
t# Network Protocol /t# Assigned Physical
Printer /t# Plex /t# Plex Requested /t#
Disposition
ep_exception_log and ep_primary_log
These logs contain a list of faults. The ep_exception_log
contains a listing of all logged faults. The ep_primary_log
contains exceptions that are the primary cause of the problem.
The format of these files is as follows:
Logging Module /t# Absolute Time /t#
Microseconds /t# Instance ID:Module TD /t#
Exception ID /t# Service Code
Printing the system logs
You print the system logs to help you gather information and
recover from various system problems.
To print the logs:
1.
Open a Terminal window and log in as “root”.
2.
Change directory to the log directory by entering the following
command:
cd /opt/XRXnps/log
3.
Enter the following command:
print -p <que_name> <log_name>
Ensure that you know and substitute the name of the queue
that you are printing to and the log name you are printing to.
4.
Press <Enter>.