1998 Chevrolet Corvette Owner's Manual - Page 350

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadianowners refer to your Warranty and Owner Assistance Information booklet for information on the CanadianMotor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibilitylimitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experiencehas shown that, a situation if arises where you feelyour concern has not been adequately addressed, the Customer Satisfaction Procedure described earlierin this section is very successful. There may be instanceswhere an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs interpretation of the New or assist in resolving these Vehicle Limited Warranty. To disagreements, Chevroletvoluntarily participates in BBB AUTO LINE. BBB AUTOLINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or leasea GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTOLINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5100 To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. 8-9