2009 Dodge Challenger Owner's Manual - Page 437
2009 Dodge Challenger Manual
Page 437 highlights
IF YOU NEED CONSUMER ASSISTANCE 435 the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it Prepare For The Appointment is advisable to make these arrangements when you call If you're having warranty work done, be sure to have the for an appointment. right papers with you. Take your warranty folder. All work to be performed may not be covered by the IF YOU NEED ASSISTANCE warranty. Discuss additional charges with the service The manufacturer and its authorized dealers are vitally manager. Keep a maintenance log of your vehicle's interested in your satisfaction. We want you to be happy service history. This can often provide a clue to the with our products and services. current problem. Warranty service must be done by an authorized dealer. Prepare A List We strongly recommend that you take the vehicle to an Make a written list of your vehicle's problems or the authorized selling dealer. They know your vehicle the specific work you want done. If you've had an accident best, and are most concerned that you get prompt and or work done that is not on your maintenance log, let the high quality service. The manufacturer's authorized dealservice advisor know. ers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is Be Reasonable With Requests If you list a number of items and you must have your fixed correctly and in a timely manner. vehicle by the end of the day, discuss the situation with SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE 9