2009 Mercedes R-Class Owner's Manual - Page 234

Controls in detail Useful features Shortly after the completion of your Tele Aid acquaintance call, you will receive a user ID and password in the mail. You may use this password to access the Tele Aid section in "Owner's Online" at mbusa.com (USA only). The "My Tele Aid" section will give you access to account information, remote door unlock and more. The Tele Aid system is available if Rit The Tele Aid system consists of three types of response: RAutomatic RRoadside System self-test The system performs a self-test after you have switched on the ignition. and manual emergency Assistance RInformation has been activated and is operational. Activation requires a subscription for monitoring services, connection and cellular air time. battery power is available relevant cellular phone network and GPS signals are available and pass the information on to the Response Center. Rvehicle Rthe i Location of the vehicle on a map is only possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the Response Center. The Tele Aid system (Telematic Alarm Identification on Demand) The Tele Aid system is operational providing that the vehicle's battery is charged, properly connected, not damaged, and cellular and GPS coverage is available. The Tele Aid system utilizes the cellular network for communication and the GPS (Global Positioning System) satellites for vehicle location. If either of these signals are unavailable, the Tele Aid system may not function and if this occurs, assistance must be summoned by other means. To adjust the speaker volume during a Tele Aid call do the following: X Press button æ or ç on the multifunction steering wheel. Use the adjustment button on your COMAND system. or X G Warning! If the indicator lamps in the SOS button, in the Roadside Assistance button p and/ or in the Information button ¡ do not come on during the system self-test, or if any of these indicators remain illuminated constantly in red and/or the message Tele Aid Inoperative is displayed in the multifunction display after the system selftest, a malfunction in the system has been detected. If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest Mercedes-Benz Center or contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada) as soon as possible. Emergency calls ! In order to activate the Tele Aid system, a subscriber agreement must be completed. 232