3Com WX2200 Hardware Installation Guide - Page 54

WX Setup Problems and Remedies continued, Table 15

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54 CHAPTER B: WX TROUBLESHOOTING Table 15 WX Setup Problems and Remedies (continued) Symptom Diagnosis Remedy WX switch does not The country code might accept not be set or might be set configuration for another country. information for an MAP access point or a radio. 1 Type the display system command to display the country code configured on the switch. 2 If the value in the System Countrycode field is NONE or is for a country other than the one in which you are operating the switch, use the set system countrycode command to configure the correct country code. (See "Specifying the Country of Operation" in the Wireless LAN Switch and Controller Configuration Guide.) Client cannot access This symptom has more the network. than one possible cause: „ The client might be 1 Type the display aaa failing authentication or command to check the might not be authentication rules on the authorized for a VLAN. WX switch, to ensure that the client can be authenticated. 2 Check the authorization rules in the switch's local database (display aaa) or on the RADIUS servers to ensure the client is authorized to join a VLAN that is configured on at least one of the WX switches in the Mobility Domain. „ If the client and switch configurations are correct, a VLAN might be disconnected. A client connected to a VLAN that is disconnected is unable to access the network. 1 Type the display vlan config command to check the status of each VLAN. 2 If a VLAN is disconnected (VLAN state is Down), check the network cables for the VLAN's ports. At least one of the ports in a VLAN must have a physical link to the network for the VLAN to be connected.

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54
C
HAPTER
B: WX T
ROUBLESHOOTING
WX switch does not
accept
configuration
information for an
MAP access point or
a radio.
The country code might
not be set or might be set
for another country.
1
Type the
display system
command to display the
country code configured on
the switch.
2
If the value in the System
Countrycode field is
NONE
or
is for a country other than
the one in which you are
operating the switch, use the
set system countrycode
command to configure the
correct country code. (See
“Specifying the Country of
Operation” in the
Wireless
LAN Switch and Controller
Configuration Guide
.)
Client cannot access
the network.
This symptom has more
than one possible cause:
The client might be
failing authentication or
might not be
authorized for a VLAN.
1
Type the
display aaa
command to check the
authentication rules on the
WX switch, to ensure that
the client can be
authenticated.
2
Check the authorization rules
in the switch’s local database
(
display aaa
) or on the
RADIUS servers to ensure the
client is authorized to join a
VLAN that is configured on at
least one of the WX switches
in the Mobility Domain.
If the client and switch
configurations are
correct, a VLAN might
be disconnected. A
client connected to a
VLAN that is
disconnected is unable
to access the network.
1
Type the
display vlan
config
command to check
the status of each VLAN.
2
If a VLAN is disconnected
(VLAN state is Down), check
the network cables for the
VLAN’s ports. At least one of
the ports in a VLAN must
have a physical link to the
network for the VLAN to be
connected.
Table 15
WX Setup Problems and Remedies (continued)
Symptom
Diagnosis
Remedy